Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Maryland and Washington D.C. Our certified professional plumbers are available same day to assist residential customers in Charles County, Montgomery County, Prince George’s County, and Washington D.C. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
17%
3
10%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
3.4
professionalism
4.3
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 401-425 of 636 reviews

Mike K.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Disposal remove and replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Len The Plumber, LLC.
Thanks for the "A" review! We greatly appreciate it!

Bonita J.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Install plumbing underground. Excellent job. The problem is corrected, no moisture build up around the foundation of my home or the grounds. The tech was very friendly, funny ad knowledgeable. No complaints

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Len The Plumber, LLC.
Thank you for the "A" review! We take pride in our work and are very glad to know when our customers are happy with our work. If you need anything please feel free to call us, we are here for you 7 days a week!

Diane G.
06/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Len The Plumber, LLC.
We are sorry to hear about your frustrations with our pricing, however we do provide same day service by a licensed professional! We hope that you choose us again for your plumbing needs!

Janet C.
06/2016
4.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: I'm not sure if I would use Len's services in the future. I had a shower leak that leaked into the kitchen. The plumber cut two holes in the ceiling to find the leak and fix it. The next day it leaked again. Another Len plumber came, but could not find anything wrong. |I kept the holes open for about 1-2 weeks before making the repair. I haven't noticed another leak, but the plumber did not have any idea why it would have leaked again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$625

Response from Len The Plumber, LLC.
We're sorry to hear you didn't have a better experience. We take feedback seriously and brought this to the attention of the service manager responsible.

Chris M.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Len The Plumber, LLC.
Thanks for the "A" review! We greatly appreciate it!

Adrian R.
06/2016
1.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: They needed to replace a pipe in the basement that had burst in the store room of the basement where the furnace and hot water heater is located. The serviceman informed what needed to be done and he completed the job. Now mind you where pipe burst was over the furnace and hot water heater so pilot was out on the hot water heater which he did not relight. After have the day had gone pass I noticed that we still did not have hot water so I called Len the plummer back and informed that we still did not have hot water so the same serviceman returned and explained that would be a separate charge and I called the office to speak a supervisor and as I was speaking with the supervisor the serviceman drove off. So needless to say that we were very disgusted with Len the plummer. We will not be using them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from Len The Plumber, LLC.
Our customer service team will be contacting you to address your concerns. We take every customer issue very seriously and will do everything we can to make sure you're 100% satisfied.

Shawna M.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thanks for the "A" review! We truly appreciate it!

Leslie S.
06/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unplugged sink, replaced corroded pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thanks for the "A" review! We truly appreciate your business. Please feel free to call at us at any time, we are here for you 7 days a week!

monique A.
06/2016
1.0
home remodeling, plumbing, water softeners
  + 1 more
unknown
Description of Work: Repairs done by the company caused a flood in the bathroom which went through the bathroom floor, into the hallway and caused damage to the ceiling and floor below. Another company came out and set up fans to dry out the water. The second week, they had to drill holes in the ceiling and use other equipment to completely dry the area to ensure no mold problems. When I called to discuss the needed repairs to the ceiling, the manager never called me back. I would NEVER use this company and I tell everyone else to call someone else.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Len The Plumber, LLC.
We are terribly sorry with the frustration caused by our service. Our service manager will be contacting you to address your concerns. We take every customer issue very seriously and will do everything we can to make sure you're 100% satisfied.

Thomas C.
06/2016
2.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
4.0


Response from Len The Plumber, LLC.
We understand how disappointing it can be when your expectations are not met. We take pride in providing our customers with excellent service. We hope to be in contact with you shortly to address the issues and ensure 100% satisfaction.

Maureen S. R.
06/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thanks for your feedback! We greatly appreciate your business!

Mara B.
06/2016
2.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Leaky toilet. Tried to charge me $450 for a tank kit and small pipe in back. 15 min. Work. Fixed just the $5 pipe for $190. Next day leaked again. Came back. Replaced tank kits in two toilets ($30 kits) for $450. Took about 45 min. total. Felt very ripped off. At original quote it would have cost $900 for both kits! Had to haggle price. I am a 66 year old woman in a wheelchair-I felt they took advantage of me.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$450

Response from Len The Plumber, LLC.
Thank you for bringing this to our attention. We take claims such as these very seriously and will be personally taking your concern to our service manager.

Barbara J.
06/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: The service person was clearly not interested in helping me. He made very little effort to diagnose my various plumbing problems and then wanted way too much money to diagnose and fix the problems. I paid the standard service call charge and sent him on his way. Nothing repaired or even diagnosed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from Len The Plumber, LLC.
We are terribly sorry about your frustrations. At Len The Plumber, we take pride in all services we provide so we are very sorry we could not meet your expectations. We will be in contact with you shortly to address your concerns.

Walter H.
06/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: On March 6, 2016 I had a sewer backup in my home located at 3617 Melfa Lane, Bowie, Md. 20715. I contacted Rotorooter and they came out and fixed the problem at a cost of $850.00. A few days later, rotorooters cameraman came out and ran his camera down my cleanup drain and found the problem was on the city of Bowie's property. The city disputes this. Rotorooter left a DVD showing the problem. I called another plumbing company, Len the Plumber and after several attempt their cameraman came out on May, 14, 2016. He ran his camera down my cleanup drain and confirmed the problem was on city property. I asked him what steps I needed to take to get the problem fixed. He told me he would submit a report to the city of Bowie on the problem and would send me a copy the report. Today is Monday, one 27th and as of yet I have not heard from Len the Plumber. Overtime call they give me the run around. The problem is not fixed and I cannot go forward against the city without this report. I am planning to contact the Better Business Bureau about Len the plumber's practices. I wrote the company last Monday, June 20 and as of yet I have not received a reply. This is a terrible business practice. My sewer problem has yet to be addressed and I feel the sewer will stop up again unless I can force the City of Bowie to make repairs. My name is Walter Hogue, 3617 Melfa Lane, Bowie, Md. telephone number 301-262-7207.
Rating CategoryRating out of 5

Response from Len The Plumber, LLC.
Hi, [Removed Member Name]. we are sorry about your frustration with our services. We are immediately forwarding this to a service manager to take care of the problem.

Jean H.
06/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: I called them because of a "overflow" condition in the basement drain. Their man was only able to partially relieve the problem. I then called Roto Rooter who corrected the problem. I called "Len" because I had a coupon. The job was just too big for that company's capabilities.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Len The Plumber, LLC.
We apologize for the issue and we're sorry to learn of your negative experience. Please send us a direct message with a good phone number to contact you.

Daniel P.
06/2016
3.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: They responded to a sewer line back up. Plumber pulled a second floor toilet and snaked drain, rather than from the basement where the back up was. | |He claimed he went all the way to,the street. Three months later the drain backed up again. We called and they said, " no guarantee on work" | |They also could not return in a time frame that worked. We used another plumber and they snaked drain from lower level and said that is where it should have been done. The second plumber also ran a video camera feed to show a clear line...all for over $100 less than Len The Plumber.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
4.0
punctuality
4.0

$680

Response from Len The Plumber, LLC.
We are sorry to hear about your frustrations with ours service. We are forwarding your feedback to our service management to address the issues and ensure 100% satisfaction.

Melinda S.
06/2016
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed water pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Response from Len The Plumber, LLC.
Thank for leaving us an "A" review! Glad to know we could take care of the water pressure valve. If you need anything, please don't hesitate to call us!

bess B.
06/2016
1.0
fireplaces
  + -1 more
unknown
Description of Work: I paid $680 for dishwater repair only to find after plumber left that it had not been fixed. claimed he was fixing the problem with the $70 disposal he installed. After third call to Len the Plumber, I was told I would be reimbursed $180. That was not done.
Rating CategoryRating out of 5

Robert B.
06/2016
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: replacement and upgrade of my plumbing lines that feed the HVAC Humidity control devices and also the provision of the April Aire humidity control systems units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Len The Plumber, LLC.
Thanks for the review Robert! We are glad to know that we could take care of your plumbing needs. If you need anything else please don't hesitate to call us!

Rabbi Leonard C.
06/2016
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Samuel L.
06/2016
4.0
plumbing, water heater repair, water softeners
  + 1 more
unknown
Description of Work: Checked water heater,checked for blockages, replaced a water valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Len The Plumber, LLC.
Thank you for taking the time to leave a review. We are sorry about the unexpected pricing, however we do provide same-day service by a licensed professional! We do hope that you choose us again for your plumbing needs.

Mary Y.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George F.
06/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: repair the toilet and basin and plunger. I went very badly. The pumber bad-mouth both me & my wife! That is why I gave his service an F!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$789

Linda K.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Judy M.
05/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Ran a pipe from the water heater overflow directly into the drain to keep the heater from leaking onto units below. Installed new overflow tank (not sure why) and installed valve to lower water pressure to the water heater. Everything that had to be done this time is because the installation of the water heater (by Len the Plumber) in 2013 was not well done.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,000

Contact information

550 Forest Glen Rd, Silver Spring, MD 20901

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

Len The Plumber, LLC. is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

550 Forest Glen Rd, Silver Spring, MD 20901

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day