Len The Plumber, LLC.

Service was fine, and appreciated that it was done promptly. Seemed possible to have scheduled the same service at better price.

Arrived on time, and were very reasonable in cost. They recommended reasonable repairs. I would use them again and can recommend them to anyone.

He cut a hole in drywall on inside of house to access the supply pipe and solder a replacement valve & pipe. I told him that I would repair and paint the drywall so he left it open. The work that he did was satisfactory. The cost was $529.00 after a ten dollar discount. I feel I was gouged and should have done the work myself.

The service went very well, they were prompt, and gave us good advice. They gave us a choice and options. I didn't feel pressured by the company to purchase anything. They explained the service very well and they even installed a device we purchased instead of demanding to use their own. They were prompt, educated, nice and clean.

I have had very good exprience. They came right away. They are dependable. We didn't have any unexpected issues.

The cost of the service was too high. It was a couple hundred dollars over what I was expecting to spend. The only problem I had with them was the price. They were professional. I used them again last year at the other property.

I had a very good experience with them. Plumbing is expensive but, they did a very good job. They were professional and were on time. They were very pleasant, nothing went wrong, and I would use them again.

The experience has been good, they do good work, but they are expensive. We have used them twice.

I was very disappointed. I called about a leaky bathtub faucet. He began telling me about all the other things wrong with the bathroom. I had to remind him about the faucet. He told me he had never heard of the brand of faucet I had and could not get repair/replacement parts for it (without looking it up or making any phone calls). He said he would have to go into the wall and pull out the entire faucet system and replace it with a different brand (very expensive). He gave me estimates for 3 separate issues and left. I called the company to schedule an appointment for service. They said they would give him my request and he would call to schedule a time to come out. That was last week. Still waiting. I called another plumbing company. They have already come out and given me an estimate, and scheduled an appointment to come out. I realize this is only a critique of the estimate process and not any actual work, so please take it as that.

I saw the ad for this company in the AL magazine. They promised more prompt service than I received. I never received an email confirmation or return phone calls like they promised. They said they needed a 4 hour window but I only had a 3 hour window. They said they couldn’t work with that so they said they would come out the next day. I had to call three or four additional times to the office. After someone eventually comes they tell me that it would be an hour. I had another appointment so I had to go inside and get ready and it turned out to be a 15 minute job. They waived a fee for me but it was still an exorbitant amount for a 15 minute job.

The price seemed a little high for what they were doing but they have a book that they look everything up and it's based upon what the book price is. They did a good job. Their responsiveness was good. We had to do some work on the crawl space to make it accessible. They were there when they said they would be there. They were a little bit later than they said, but not a lot.

A very pleasant plumber came to our house and took care of a scary situation. We were grateful that this company was able to send someone right away to fix a gas leak inside our house.

The gentleman who came was professional and prompt. I was pretty upset as this was the 3d flood from a burst pipe in 3 years without obvious relationship among them. After some investigation, he suggested that the underlying cause might be the lack of a pressure regulator which, he said, is required by code on newer homes but not required to be retrofitted. Two of the three pipes that burst were toilet supply lines which are weaker being flexible and the third had turned out to have preexisting pinhole leaks, and it made sense to me that the varying/excessive pressure would cause the weakest pipes to give way first. So I had a pressure regulator installed and hope that will be the end of the upsetting and expensive floods. He also replaced a leaking shower head for me at no additional charge which I appreciated.

The plumber was on time & unclogged the drain within 10 mins. He was professional & although I couldn't locate my coupon from Angie's list magazine, he gave me the "first time users discount".

Nothing at all due to a complete failure on the part of their after hours staff to enter an appointment. We waited around all morning for the plumber to arrive and needless to say, we will never have any plumbing done by this company.

Excellent work at a fair price by Steve Bittner. I had a pin leak in a water heater expansion tank that sprayed water everywhere. I called Len and the other big guys in the area and Len got here first, within two hours of calling. Steve was very friendly and took the time to fully explain the system and what went wrong. He gave me an estimate and we settled on what I thought was a fair price for the installation of a new expansion tank. I will use Len again and recommend them.

It worked out well. They were able to respond to us with the same day service.

It was fine. Everything was fixed timely. They were probably more expensive than others, but besides that, I have no complaint. It cost $1500 and then something else broke a week later, and I think it was another $1000. They were reliable, they were clean, they did what they needed to do, and then cleaned up after themselves. I have no problems on the service, just on the price.

I didn't like it. They charged too much money and the job was not done correctly. I suspect they overcharged me for a repair that wasn't needed. I will never use them again. He said a valve needed to be repaired on the toilet and that was not correct. Once he left, the problem was still there so I called someone else from the company to come to look at it. The other person said all it needed was an adjustment of the water pressure. My husband was home the first time and the plumber didn't leave the defective part, which I thought they were supposed to do. The second guy seemed to be more honest and forthright about the work that needed to be done. They came on time. I would absolutely not use them again.

I called around noon but was told I could not get same day service because they had no plumbers working in my area. I was told someone would be out the next morning between 8 and 12.The next day, I received a call at 9am saying they were "running late" and wanted to reschedule for the next day. Does "running late" really mean "not today"?? The charge would be $49 for the trip and If I approved the estimate, the 'trip fee" would be waived. The scheduler told me that the plumber would have 'top grade" garbage disposals on their truck for me to chose from and "not one of those big box models". That tells me the price will be considerably higher than what I would pay at Lowe's or Home Depot. All around, not a great experience because the reality did not live up to the marketing.So, my advice is don't believe the TV commercials

Very polite. Very informative. Pretty quick.

It was good. They were very prompt and I like them. They were a little expensive but I think you kind of pay what you get.

The service turned out very well. I liked his dependability. I would tell people to use them.

I think the service was fine, it ended up not being an issue on related to plumbing. I guess the plumbing couldn't fix the problem but it wasn't due to workmanship. Unfortunately, I have nothing to say about the quality of the repair because the repair really didn't solve the problem but the guy arrived on time, did his work professionally, and everything was pretty good about visit. There was communication before the visit scheduling and arrival time.

It took Len The Plumber two shots at it but they fixed it. The service was prompt and friendly. As I recall, affordable and fairly priced.