Len The Plumber, LLC.

It was all good. They came quickly, did a good, cleaned up after themselves and it was a reasonable price. I'm very happy with them.

Technically they were very good. They were prompt. They did a lot of things and they tried to work with me on the price. They applied some coupons and they discounted some things. Their technician was very good and he definitely knew what he was doing.

I called on a Thursday, to have toilet replaced/installed at my business, on Sunday morning. I sent them all of the information that they requested, including where to get the toilet, the sku#, a picture of the toilet, the sku and all details. I asked them if they needed anything else. I was assured that I was the first call on Sunday morning and that the plumber would come prepared with everything he needed to do the job. On Sunday morning, I left my home and traveled to my business to find that I had gotten a call at 7:30a, asking for the information on the toilet. When I called them back, I was told, that they had sent the plumber to another call, I was put in the #2 position, because customer service had not provided them with any of the information 4 DAYS previously. Not only that, but she said she would have the plumber call me and when he did, he said that he didn't think he would be able to get to me for hours and that finding the toilet would be a time consuming hunt and it could be longer. You can imagine how angry I was at how ineptly this company performed. I will NEVER use anyone recommended by Angies List again, and am cancelling my membership. This was a complete waste of time early on a Sunday morning. I run my own business and know that good customer service is tough to provide, however, this was the worst customer service I have ever experienced.

It was a very good experience. They were quick to respond and did the job quickly. They gave me sound advice about the water pressure and the whole situation turned out very well.

They did a good job, and they have quality material. The toilet bowl that they brought is more durable even though I believe it is more expensive. They are very prompt and service oriented.

They're wonderful. The man that they sent, he worked hard. I had water in the crawlspace under my house and he moved the sump pump around. He was wonderful. I had a couple of other people out before they came and they were lazy and didn't give me any solution to my problem. This guy hustled. Having had two other people come out before they came out, I was very impressed with the young man that came.

My husband scheduled an estimate to replace a hot water heater. The driver got lost and his dispatch called my husband because the "installer" was lost. My husband explained we are not installing, just getting an estimate to replace an existing hot water heater that was still working. The plumber showed up and gave us an estimate then wanted my signature to start installation. I explained I am not installing, just getting an estimate. Then he indicated I owed him $50 for the trip fee. This trip fee is not advertised on their web page, nor did the receptionist ever mention it. We called Len The Plumber and the did not call back my husband, and they cashed the check. We would never have asked them for an estimate if we had known there was a trip fee. I contacted another plumber and they were up front and said it was a FREE estimate!! This group is SHADY!!!! Len the Plumber finally called us back and said they would refund our $50. We called again and got the same story, it is now January 2015 and we are still waiting!

It was good. He showed up, was very timely and did a good job.

It was very good. It was excellent. They were amazing and outstanding.

The experience was nice. They did what they had to do.

Len The Plumber's service was acceptable. It wasn't as prompt as they had promised. I called it in the morning and it was some time in the afternoon when they came for the basement, there was some urgency attached to the call. I thought the price was a little steep.

The work was great. He did a terrific job. He was ready to come over on a weekend.

This company was pretty decent, and the guy that showed up was pretty good. We had a conversation that he charged me $65 for a part that was only $5, but he had to come out all the way to my house, and he offered to look at other things around the house. He was a very nice kid, and he was very honest with me. I trusted him.

The service turned out good. They were 5 stars in terms of quality, but they are a bit over-priced.

They did very well, and I give them the highest ratings. They do a very good, and professional job. There have been a couple of companies that other companies did in the neighborhood, and they were not as good. I would recommend them.

The experience turned out very well. The cost was $49 to come to the house, and since it took him such a short time, he told me that he would only charge me the $49. He was a very nice person.

The service turned out excellent. We were very satisfied with the work. The work was more than I thought. There was no surprised there. He was very polite, courteous, and did the work in a reasonable amount of time. I would hire him again by name. I liked him very much.

The service turned out very well. They were prompt, they were the only ones that could get out there the same day, and they did a good job. I wish they had put a water pan underneath though, but otherwise they did fine.

Everything was okay. They were on time, and he was efficient. I would recommend them. I didn't do that much cost comparison, so I don't know if they were the most economical choice.

The service was very good. They were great. We had a very good experience with them. The plumber who came out was extremely friendly, professional, efficient, and he fixed it immediately.

There is no problem with the water heater itself. The connection from the gas line to the water heater was done with a flexible, plastic connection. When the inspector came, he grabbed the pipe and shook it and said that the pipe needs to be stabilized. It either needed to be anchored or it needed to be a solid metal pipe. Len The Plumber came back out after the inspection was done and did it correctly with a metal pipe at no additional charge. A second inspector came out and said it was fine. I would give them an A for the correction but an F for the first attempt.

Excellent service from a competent and courteous professional. Tom S arrived punctual, analysed the cause of the water heater issue and proceeded to offer me impartial advice on my options. Once we agree on the scope of work he worked seven and a half hours flat out until the job was complete.

Every individual that was part of this project was professional, knowledgeable, customer oriented, efficient and thorough at their particular task. The effort was described in detail to me before I signed the contract and everything done as part of the project was accomplished as described. Even the incredible amount of dirt that had to be dug and then replaced. At the end of each day, we were left with full water and sewer service, so the company phased the work clearly with the customer in mind. We highly recommend Len the Plumber for a major undertaking like a sewer replacement.

My experience with Len the Plummer went great! I wanted this work done soon so they came a day early. The plummer was informative and explained everything that he was going to do. The estimate was also upfront. I would use them again.

The toilet replacement was fine. The replacement of the faciat went well, but they had to return 3 times to get it to stop leaking. The over all service failed to meet our expectations!