Len The Plumber, LLC.

very well-would use them again--not the lowest price

I thought they were an A in some areas. I think they were way overpriced. We haven't had problem with the quality. We would use them probably after we get several bids.

My elderly mother called them to snake the toilets and when they arrived they convinced her that she needed to purchase replacement parts for each toilet at the cost of hundreds of dollars. The parts were new floaters and flappers (available for $11 from Home Depot). It should be noted that these were completely unnecessary repairs. Her toilets were not running and there was no issue with the tanks at all. The next day I called Len The Plumber's main office (410-247-9970) and eventually got in touch with the district manager for the Maryland/Virginia area. His name is Brad Davis. Mr. Davis was not only unhelpful, but he went so far as to suggest that it was my fault for allowing my easily confused mother to call a plumber! Unbelievable and completely unethical. Do not use Len The Plumber!

Fantastic, wonderful, professional. As far as I'm concerned, he was a life saver! A is not a high enough rating! I highly recommend him! He explained everything in great detail.

very well; I will definitely use them again

I called Len the Plumber at 10:30pm on a Thursday evening, very kind and compassionate gentleman on dispatch told me I would be on the early morning response list. I received a call before 7am the next morning and was told that I would be the first early morning call. Lal Bochung called me by 8:30 am and was at my house shortly thereafter, determined that the back up was an outside drain issue, snaked the drain four times from the house to the street (120 feet) and kept me informed as he went along, because it could have been tree limbs in the drain. He determined that it most likely was calcium buildup and not the roots, cleaned out the drain, sanitized and cleaned up the mess and smell in the basement, and also fixed a small leak under the bathroom sink. Lal is a very efficient worker and I am so grateful for the prompt service. I highly recommend this company!

I know I am going to need a plumber because this house has so many plumbing issues. I will definitely use them again. They came on time. They did everything they were supposed to do. He didn't make it go on longer than necessary. Punctuality wise, they were great.

I know I am going to need a plumber because this house has so many plumbing issues. I will definitely use them again. They came on time. They did everything they were supposed to do. He didn't make it go on longer than necessary. Punctuality wise, they were great.

It was expensive but I don't really have anything to compare it to. I had used a different company in the past but it wasn't that expensive. He came in the other day because my kitchen sink faucet was broken. I had purchased a new one and he put that one in. Sometimes you don't know if these people are lying or not because he said that one of my shut off valves need replacing and so he did that as well. It all total up to be about $452. The faucet is in there perfectly and it works. I don't have any issue with that, no issue with his work at all. I don't know if he was stiffing me on valve or not but I just went ahead and got it replaced anyway. The work was fine, I don't have any issue about the work but when the gentleman spring time to fix the two faucets out front and back, the hose spigots, it was an emergency because whenever you turned it on, the water went back up into the house. The pipes were just broken, they had a split in it. He showed me the pipe and there was a big gash. I don't have any issue with that whatsoever. He did try to make me like the entire house set off valve. He said that it was getting corroded and it would be best for me to get it replaced now. They would have to jack hammer the floor all the way out to the street and that was $8000. I was like you are out of your mind, don't fix what is not broken. Because, as far as I am concerned I get some baking powder solution and get that algae off of it. Part of me feels like they try to up sell you on stuff, but that may just be me. I am always kind of weary of service people because they always just want make you buy stuff that you don't necessarily need. The work was perfect. But I was like, you came here to fix the two faucets and you are trying to make me purchase something that is $8000. The quality is really good. Both of the faucets, I really like. They are heavy and substantial.They are put in there perfectly. I am hoping that next spring I don't have another busted pipe. the faucet that I purchased, he was able to get in there perfectly. It doesn't move and it doesn't leak. I can wiggle it right now and it is in there perfectly. They gave me an appointment the same week which was really cool because I was off on vacation. That was a big life saver meaning I didn't have to take off work. They were here on time both times. Both of them were very professional.

I didn't use him because he was incredibly expensive. He did have his representative come out and look at the facet his representative is the one that was calling back to the head office and to get cost and pricing and everything like that he was the one that gave me $590.

They are very good but I'll never use them again. They are too expensive and they gauge you. I think I was ripped off the last time. It cost me about $1400 to put in something. I'm not happy, we'll never use them again. The work was fine. Everything was fine except for the price. I've already told them, they know.

The service went very well. They are always great. They are very efficient and friendly. They get to work and he clean up after himself. It was very satisfactory. I decided I like them a lot. They diagnose. I do not get any feeling of leading you on or any tracing. They are able to respond same day usually.

That was really most amazing. I was really thrilled with them.

I called multiple plumbers and 1 company was going to charge me $800+. Len came on time, was courteous solved my problem and the price was reasonable. I would recommend them. I loved their service.

The job was scheduled for 3-6 pm . However the technician was held on another job. So, the found another technician to come, who arrived about 7:15 pm. He did not speak very good english so our communication was limited. But, he seemed to understand me better than I was able to understand him. He immediately gave me a bill for $389.00 before he even tried to snake the drain. So, I guess this is a standard price. He was finally able to get the drain cleared after about 30 minutes of work. The job felt pricey , but I am not clear on the going rate for a basic drain cleaning. So, Len the plumber was fine. They were diligent in getting someone there and they sent me a feed back survey the next day. I just wish I had had time to compare prices. I was just focused on getting the drain fixed before another big rain.

Everything went smoothly. The gentleman was very efficient and got the work done quickly.

After giving the original contractor a chance to repair the damaged plumbing on my outdoor sump-pump, I called in the experts from Len the Plumber. The Bethesda, Maryland area Service Technician, Mr. Thomas Hamilton, responded to my call for help. To say it was a pleasure watching him work would be an understatement. The total professionalism and competence he exhibited upon tackling the job was evident from the start of the job through its successful completion. In about an hour he had completely fixed the plumbing issues with the sump-pump and had things back to normal in practically no time. I heartily commend Mr. Hamilton on his knowledge, competency, and highly proficient manner in which he resolved the problem. A very personable young man, Mr. Hamilton related how his grandfather also was a plumber. I know his grandfather would be proud to know the family tradition is very much in good hands! Mr. Hamilton is a credit to his employer, Len the Plumber, and I have no reservations recommending both the company and this particular Service Technician to anyone in the Maryland and Washington Metro Area in need of plumbing services.

He first considered whether this was a problem for a plumber or an appliance repair man, suggesting it might be a valve problem. Then he changed course and told me the dishwasher had been installed improperly (it had worked fine for over ten years) and he needed to redo hoses. He also decided I needed a new disposal. He now told me this would solve the problem. He first questioned if he had solved it but then decided he had, now saying the dishwasher only needed to reboot.He claimed it was fixed and charged $684. The next time I used the dishwasher, same problem: it flooded the kitchen. I called an appliance repairman who quickly fixed the problem by replacing the valve. He was very critical of what I had been told, assuring the disposal had nothing to do with the problem and hose remodifying was unnecessary He was also critical of the charge for an inexpensive disposal (he said it was $70.at Home Depot) I have twice called Len the Plumber who defend the actions of their plumber. claiming it does not matter if they charged me so much but did not solve the problem since , in their opinion, I needed the new disposal and hose modified.. I agreed to pay ONLY BECAUSE I WAS ASSURED I WAS PAYING TO FIX MY DISHWASHER. The plumber who came to my house should have told me my problem needed to be addressed by an appliance repair man, charged the service call fee and left. I have asked Len the Plumber to reimburse half of what I paid (although I think I deserve all but the service fee). They have refused.

Showed up on time. Courteous professional did a good job cleaned up pretty well. Minimum charge of $309 was pretty steep wasn't happy about that at all. They completed all work in less than 45 minutes, The $309 (minimum charge) covered 90 minutes of labor. After that it's $89 an hour. I will look for someone less expensive next time. The steep $309 charge led to the overall C grade.

It worked out fine. It was very good. I thought it was a bit expensive for what was done but not outrageously so. It was a little bit more than we expected. I would recommend them because they did a good repair.

The price was a good price. It was reasonable. The quality of the service was good. The workers were good and professional.

I didn't like it very much. They failed and then I bought a valve there, and I learned how to do it. They charge $700 just to change the valve. He could do what he was called to do, he could have fixed the toilet. He was so fast, he changed the valve so fast, but I don't believe he did. He said he just cleaned it, he said sometimes all that you need to do is clean it, and hours later it was leaking.

He did it fine. It just cost a lot of money. It was really expensive. They were good.

The service was fine, but we had to call him back because the pressure was not strong enough. So, he came back and worked on it. I thought the price was a little on the high side. I would sort of use them again, but we have some other alternatives. We would use them for something.

The service was not so good. It did not really work after they got done with it. They did not do what we needed have done. My wife would use them again.