Home Run Remodelers

WONDERFUL. I cannot recommend Charles (owner), Andrew (Charles' BIL), and Steve (Charles' brother) and their crew highly enough. HomeRun is a family owned and operated business, and they operate like one. They are responsive, punctual, meticulous, and bent over backwards to work with us on everything. I've heard many describe their renovation experience as stressful and nerve-racking, but they made it almost fun. (No, really.) When Charles said something would happen at a certain time, it did. He responded to my emails and phone calls in a punctual manner. When the granite I wanted ended up not being available, he brought me to another place to find something I liked as much. Andrew was so meticulous with his workmanship. They worked on my kitchen island until I loved it (adding molding around the bottom so it had that furniture look I wanted). Of course, things always happen during a renovation--like Andersen windows sending the wrong size windows twice. But Charles did his best to ensure the project progressed to the extent possible before they arrived, and they put up a plywood wall to protect the house until the windows arrived. Also, their prices are very fair, given the quality of their work, attention to detail, and stress-free experience. I honestly never felt that we were being "taken for a ride"...which is rare, indeed. Integrity, unfortunately, is hard to come by, but Charles, Andrew, and Steve have it in spades. We are seriously thinking about moving, and I'm heartbroken to have to leave my new kitchen and sunroom behind. But the first thing I did before making an offer on this new house was call Charles to come out and give an estimate to work his magic on the place. He came and walked through the house with us and the realtor, and I had an estimate 2 days later. I joked with him that we were moving just so we could have the experience of working with them again!

Home Run's service was great. They were convenient and easy to talk to. They were reasonably priced also.

The job was done very professionally. The team was helpful, knowledgeable and very professional. The reason I selected them over the other 4 companies I received estimates from, is the detail they went into for the repair of the 24' exterior wall. They were the only company who stated that a temp wall needed to be installed when the exterior wall to the house was torn out in order to keep the roof from caving in. That attention to the rest of the house impressed me greatly. Everything I asked for inside was done well. They also removed all their debris. Sheetrock was installed to perfection. nice finish. They did forget to put the safety boards up on the sliding glass door leading to the outside since there is no deck there yet. I called the owner and requested this uncompleted task to be done, however, it has still not yet been done. If that had occurred, the job would have been an A++. I rate them a A- for not following up on installing the safety boards after all this time.

We set up an appointment for an estimate. Steve arrived promptly, he walked through the house and gave detailed explanations as well as a time frame to complete the work. All employees arrived on time and completed the project exactly as they promised. The work was completed in four days! We are so impressed with the entire job! The painting is EXCELLENT!!!! Steve is to be commended for his professionalism as well as the outstanding work ethic of his crew!

They showed up on time. Were very professional and Knowledgeable.

Very happy with the quality of the work and the professionalism. They did a good job cleaning up. He had to come back to finish the bathroom ceiling. They did a very good job for an extremely picky homeowner, and finished the majority of the work in just one day.

Home Run bid on a job that we eventually gave to someone else. Mr. Lee was on time, offered an excellent plan, adjusted it to meet our concerns, and was professional at all times. We ended up giving it to another contractor because that contractor offered storage for our basement items during the construction. We would be happy to do business with Home Run in the future.

I called and she told me that they do not do roof repairs.

I chose Home Run because of their excellent rating. I called and spoke with the owner Charles, and we set up an appointment for him to come to my house. When he did not show up, I waited until an hour had passed and called and left a message. I have never heard anything back.

He was really good. He did what he said he was going to and it looks really nice.

Charles Lee, President of Home Run Remodelers, came out promptly and gave us an estimate. He spent as much time as we needed answering questions and considering options. Construction started within one week of estimated start time. The crew was able to finish in two days which was one day less than original estimate. We were completely satisfied with the quality of the work. The crew did a good job of cleaning up each day. One of the deck boards had an unusual amount of shrinkage after several weeks. Mr Lee was very responsive and agreed to replace it promptly.

Home Run was able to do this job in four days - something other contractor's said wasn't possible. The guys from Home Run showed up at AM and worked past PM ever day. The progress was fast and efficient. I was very happy with the end result as well as the speed at which it was done. I wish all my projects went this smoothly. I was so happy with the results that I'm now recommending them to my friends and talking with them about doing additional work.

There aren't and don't with Home Run. They constructed the deck, used top quality material and I couldn't ask for more.

They were on time and professional. I had a problem with some trimming; they took the trimming down and went to the factory to get the color I wanted. When I Called the boss to share my complaint he knew, and had it taken care of and when I got home in the afternoon the trimming I wanted was put up.

I selected Home Run Remodelers because of Charles Lee, the head of the company. When he came to our house to discuss the project, I could tell that he was very thorough in his approach to analyzing the project. He was able to detail each of the many tasks that were involved in creating the bedroom. More importantly, though, I was impressed that he had the vision and creativity for making the most of our awkward space in the basement. Charles is quite professional and handles everything in a professional manner. I was very pleased with him and his colleagues at every step of the process. They were able to complete the project on time. The resulting bedroom is beautiful and exceeds our expectations.

I have an existing large deck that required new treads and railing. The problem was that I wanted it to match a recent addition and porch to tie in the architecture of the house. Charles Lee came out and walked me through all the requirements and responded to any concerns I had in an informative and professional manner. He made sure that the rework was up to grade with the county's requirements and ensured high quality results. Even though we had rain delays, his crew finished on time and left the property completely free of debris. During the project we agreed on some additions and deletions to the original contract, these were made and appropriate charges and deductions were kept to the satisfaction of both the owner and contractor. At the end of the project a very short punch list was resolved promptly, without any problems. His crew was very courteous and and kept the disruption of the surrounding area to a minimum. I found this whole process quite rewarding in that I knew what was happening at all times which allowed for required changes to ensure an exceptional result. I would refer Home Run Remodelers to anyone looking for a high quality job at a equitable price.

Mr. Lee was very helpful and provided me with a number of different options and explained the advantages and disadvantages of various decking material. He also suggested changes to my original ideas for the new deck based on his experience and knowledge of the county building codes in my area. He e-mailed me an estimate with a couple of business days of the initial inspection, which included pricing for two different decking materials. I ended up going with a different contractor, but would definitely have Home Run Remodelers back for future work.

Charles and his team did an excellent job, on time and very efficiently. All the team was pleasant to deal with and we were left with a beautiful deck that we will enjoy for years. We would definitely recommend Charles's company for any remodeling project.

Very well except had to remind them to get city permit when rotted support beam found had to remind to paint new door brown, had to ask for improvement to appearance of exterior horizontal beam alignment with upper room was off due to prior construction.

Impressed with Mr. Lee's knowledge. Not impressed with later response.

It went very well!! Mr. Lee provided us with sketches of the completed work and was willing to change whatever we wanted. The work was done on schedule and his people were very neat and polite. They cleaned up every day they worked. We were very satisfied with his work. I would highly recommend this company!

Emailed him. He responded quickly. Made an appointment, he came out to the house. Requested an estimate from him. Had a lovely conversation with him, he seemed professional in person. He left without giving me an estimate, promised to email a quote within the week. I never heard back from him again, no quote, no email, no phone call, no follow up. Not very professional. I should note that before contacting him, I read another report on Angie's list of someone complaining that he didn't get back to them. Unfortunately, I ignored that comment--that's the last time I ignore an angie's list comment. I should have listened.

Mr. Lee was probably the most intently customer service-oriented vendor that I talked with. He came out on a terribly rainy day and spent as much time with me as he thought I needed. To submit his designs, he asked to come back and talk with me directly as opposed to dropping them off. He then walked me through the designs -- there were two alternatives -- and the construction issues that went toward the quality of the work that he would do. I was impressed that he brought two options, one that was exactly what I asked for and the other took my ideas and translated them into a different design.

I contacted Home Run Re-modelers to get an estimate to screen in my deck and install lights/ceiling fan in the screen ceiling. Mr. Charles Lee came on March 11. He spent some time taking numerous measurements and discussing various options, most of which I agreed with. He told me he get an estimate to me by the following Friday (3/18). I did not hear from by 3/31 so I called him. He told me that he had had an emergency and would email me the estimate in a few days. I never heard from him or Home Run again. This is no way to run a business. I am very disappointed and quite frankly consider this lack of customer (even prospective) care extremely rude. I would not recommend Home Run for an business.

The process went very smoothly. Charles was prompt and extremely responsive. He reviewed the project and offered suggestions on activities to include and material options. He met with us several times to review options and discuss potential for reducing costs. As soon as a crew was available, he called to see if they could start the work immediately. The crew arrived on-time, was friendly and efficient. We were also able to discuss options/changes to the project along the way (for example, the initial plan was to remove the existing hose connection inside the porch. It was determined that was not necessary. They were able to just add a new one outside the porch). The crew worked independently and was respectful of my family. They notified us when they would be using loud equipment, to not surprise/scare the kids as well as when the water would need to be turned off in the house. They cleaned up nicely along the way and at the end of each day. I highly recommend Home Run Remodelers.