Excellent Carpet Cleaning

They did an excellent job. They got some difficult stains up from the rug.

They did an excellent job with the cleaning.

They did an excellent job. They did an excellent job getting pet stains cleaned up in heavily used areas. Scheduling was easy and they accommodated when I needed the work done.

Daniel and Junior arrived on time, gave me the estimate and completed the entire house (6 rooms and a staircase) in under 2 hours. They were punctual, friendly, professional and helpful. I was very pleased with their work and would hire them again.

They were very prompt, thorough and did an excellent job for the price. They were very flexible with scheduling.

The quality of the cleaning was great and communication with them was clear. The price of the service was fair.

Junior did an awesome job and was able to get the stains out (I know they can't guarantee that will happen, but it did in this case). I was very impressed by his professionalism, great customer service and competence. And the price was very fair - I had been quoted twice the price by another company because I asked them come out on Christmas Eve. I am super pleased with his work. Excellent Carpet Cleaning will be my go to for carpet cleaning from now on!

Fantastic service! Other companies I called expected me to wait at least a week before they could even pick up my rug - Excellent Carpet Cleaning came by the day I called. Cleaning time was quick too - half the time other companies quoted. The rug looked so good when it came back that I asked them to come take back the rug to have the tatty fringe replaced. Again, they came the day I called. The fringe was perfectly restored when the rug came back, again in a timely fashion. I couldn't be happier with their work.

Rayshaud and Tamara were amazing to work with - they were professionals all the way. Rayshaud and the operations team worked hard to get me the best price to fit in my budget while prioritizing the rugs that needed repairs sooner than later. The rugs smell clean, and I was amazed at the color when they were unrolled. They did an excellent job at repairs, as well, and I honestly can't even see where that was done, since they are all so uniform now! They worked around our schedule for pickup and delivery of the rugs, and were courteous and professional every step of the way. There was a small problem with the original (pre-pickup) quote, as a couple of rugs that were on the list were not represented, but were added after receipt at the warehouse. Check your quotes over carefully if you have multiple rugs, so that you don't get surprised by the real estimate later on. Excellent Carpet Cleaning represents their name to a tee - I would (and will!) use them again in a heartbeat!

Very smoothly. The provider explained in detail how he would do the cleaning, the cost per square foot, and how to care for the carpets afterwards. He was on time and completed the task expeditiously. I would be happy to use this company again.

Just like their name, they did an excellent job. They were on time and they finished in a very reasonable amount of time.

Went excellent, they got out stains and everything looked fantastic when they were done.

This thorough cleaning leaves the carpet damp but it dried quickly overnight. The work was done on short notice after our ceiling caved in.

They did a good job on three of them but not on the fourth. They tried to charge me something in addition. When they delivered it, they delivered them tied up and I assumed they were going to return them laid out like they were supposed to be. When I asked for that one of the guys said there would be additional charge for that and I said there is nothing mentioned about that in any of the fine prints or when I made arrangements so he huffed and puffed a bit but he ended up taking the rope of unrolling them. The owner was professional but I thought the guy that ended up delivering them tried to charge extra and then when I asked them about some of the stains that were still present. He said like he tried his best and he couldn't get it off and I am not sure that was true.

Purchased the cleaning of the 2 wool rugs from Angie's Deal. They were very responsive with email after purchase and in scheduling service. Picked up rugs on 4/16/14 - asked Bobby for an estimate to do other carpet cleaning when they were returning the 2 rugs. They delivered the cleaned wool rugs (did a great job!) on 5/6/14 and the tech carpet cleaned family room and stairs. Did an excellent job also. Excellent carpet cleaning lived up to its name - very responsive and did a good job. Would use again.

They did exactly what we hired them for - to do a thorough job of cleaning carpets that had been regularly vacuumed but not professionally cleaned in several years. The carpets were not very dirty, but we do have three cats, so a good deep cleaning was needed. They also cleaned the ceramic tile floors, including dirty grout on the kitchen floors. Because it's the kitchen, we've found that even with a good cleaning, it's not long before the grout gets stained and dark again. My experience has shown that grout sealers don't help. We'll have to get the floors done more frequently. Excellent Carpet Cleaning also gives up front estimates, and I think the price was fair for the time they spent here.

Movingout of a rental, our landlady required us to use Excellent Carpet Cleaning. While the floors weren?t too dirty, they did a decent job, although not much you can do from previous stains. However, I don?t think their prices are competitive?We paid something like $600 to clean a house (with cheap carpets), largely due to their per price per foot charges (they measure scrupulously) and the high charges for stairwells. To their credit, they initially overcharged me, then noticed their error and sent me a few hundred dollars back in the mail.

Two carpets were picked up, cleaned and delivered. It took a few days longer than expected due to recent big deal but they were very accommodating with delivery time. Great pride in their work and even helped me put the rug back in place. Very pleased with the cleaning and the experience.

I was extremely pleased with everything about this company. The owner took my call and I explained what I wanted done. He discussed the three levels of pricing but did not pressure me trying to upsell to the most expensive plan. I ended up going with the platinum package because I thought the pricing was reasonable. They were scheduled to arrive between 9AM-10AM and showed up at 9:30AM. Junior who did the work was courteous and did a very thorough job. Our carpets look great and they were able to get out some old stains that I didn't think was possible. This was a great service experience and I fully recommend using this company.

The professional cleaning was excellent and I was very pleased that they cleaned and repaired a very old set of Tibetan rugs including putting on new backs and edge binding. A bit pricy, but superb work on older Oriental carpets. The problem I faced and have been unable to resolve is that I am not sure where the $219 I paid to Angie's list was applied. The final invoice listed $219 as a credit and then at end of bill the same amount was listed as a debit. In other words the two $219 figures cancelled out as if I had paid them directly. BUT I paid the $219 to Angie's list not to Excellent Carpet, so I received no credit for the $219 I paid initially. We have exchanged messages several times, but no resolution. This has been frustrating.

The service turned out great. They came out a day or two after the Big Deal. They were very fast scheduling and picking up the rugs. They did not charge me anything in addition to the Big Deal cost. The scheduling was great. They did what they said they would and did it well. They had great follow-up. They delivered and spread out the rugs for us. We were very happy with the service. The Big Deal was spectacular.

Excellent Carpet Care provided great service. They were professional and responsive. The carpet was picked up and delivered to my house which was really nice. The carpet was clean and I would definitely use them again.

Carpets were spotless. They arrived on time and finished quickly. Results were spectacular.

Very prompt and professional. Definitely recommend.

I am very happy with the deal and the service. They picked the rugs up from my front porch and then returned them at a time that was convenient for me (and carried them inside). I gave them a B for "responsiveness" because they did not tell me when the rugs would be returned and I had to call the office two times before I got an answer back. But everyone I spoke with was very nice and polite to deal with and I would definitely use them again. They said it would take about 14 days for the cleaning, and it took a day or two longer than that, which was fine with me, but I felt they should have contacted me to let me know when to expect the rugs. That said, it is expensive to clean rugs, and I think they took good care with my two favorites and they look and feel very clean.