Excellent Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Health, Appearance & Preservation is our standard! Our Mission is to Enhance Lives by making a difference one client at a time. We specialize in superior Carpet & Upholstery Cleaning,Oriental Rug cleaning, Air Duct Cleaning, Allergy Relief or Green Cleaning ,Pet Odor, Tile and Grout cleaning. In addition to cleaning & maintenance we also install new flooring such as carpet and tile. Call Today for a free consultation. View our pricing guide at www.excellentcarpetcleaning.net DC/MD members please call (301) 270-4001, VA members call 703-901-1995

Business highlights

19 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Carpet & upholstery cleaning, oriental rug cleaning, air duct cleaning, tile and grout cleaning, carpet repair, wood floor cleaning and resurfacing, allergy relief cleaning, green cleaning process. Water Damage Restoration.

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 420 reviews

Elen B.
02/2023
5.0
carpet cleaners
  + -1 more
They are wonderful. I have been a repeat customer since 2015 and they have always sent wonderful gentlemen to do the estimate. I gave the same quality of service when they bring the rugs back to my home.
Description of Work: Carpet cleaning service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ruth B.
02/2020
5.0
carpet cleaners
  + -1 more
This is not our first cleaning by Excellent Carpet Cleaning, and their work still excels! No odor after cleaning, kind courteous and clean employees, professional...everything that makes Excellent my choice for carpet cleaning. I wouldn't call anyone else!
Description of Work: Carpet cleaned in LR, Hallway and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robyn J.
10/2019
5.0
carpet cleaners
  + -1 more
I was in-between tenants and preparing my apartment for rental so needed the carpet cleaned. Scheduling an appointment with this company was easy and straightforward. The technician came within a few days, and I was very happy with the result- the previously soiled and worn carpet looked almost new. I would definitely hire again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

Barb P.
08/2019
5.0
carpet cleaners
  + -1 more
It went great! Ryan answered my request right away, said he could be there in an hour, showed up on time, charge me a reasonable price, and fixed the problem. Would definitely hire again.
Description of Work: A specific area of carpeting needed extra cleaning due to pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laurice R.
11/2018
5.0
carpet cleaners
  + -1 more
They did a good job. I'll be using them in the future for other services.
Description of Work: They cleaned the carpets and did the flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Darrell S.
09/2017
5.0
carpet cleaners
  + -1 more
The cleaning went very well. The cleaner was on time, and started very quickly. The carpet came out looking very nice. The cleaning tech also sold me a bottle of cleaner, specific to pet stains. That worked very well too. All in all, a great experience, and will hire them again.
Description of Work: I needed the carpet cleaned top floor of my home. Two bedrooms and a hallway. I needed to get rid of pet stains, which I attempted to remove myself. However, after no luck, I hired Excellent Carpet Cleaners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Excellent Carpet Cleaning
Hello [Member Name Removed], We are so pleased that we were able to satisfy your carpet pet cleaning needs last year. Your review was wonderful and we hope to be able to continue to be of service to you this year! Do not hesitate to reach out to us anytime. Warm regards, ECC Operations Team

Marcy L.
09/2017
5.0
carpet cleaners
  + -1 more
Great! In less than a day to spare before tenants moved in. I gave them 24 hours notice.
Description of Work: They cleaned the carpet in two floors of a three story house. As always, they did an excellent job, working in a less than ideal parking situation without a complaint. Thanks so much to theirtechnician!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Excellent Carpet Cleaning
Thank you for allowing us to be of service! Warm regards, ECC Operations Team

Akemi R.
08/2017
5.0
carpet cleaners
  + -1 more
Since I was on travel and couldn't be there, I had to trust them to do the job well. Our tenants moved in shortly thereafter and said it looked great.
Description of Work: Two bedrooms in our condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Nichole F.
07/2017
5.0
carpet cleaners
  + -1 more
They cautioned that we may not be able to get the carpets to look like new but they did look nearly new after years of wear and tear. I highly recommend this company especially if you've got pets or heavily trafficked areas
Description of Work: We have 3 cats and a dog; a couple of whom are getting old so accidents happen. We needed the carpets deep cleaned; one large area, 3 flights, 2 landings, and 2 hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen A.
06/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Professional and courteous service all around. We received constant contact from administration to arrange schedules and service received was excellent all around. Highly recommend.
Description of Work: Whole house carpet cleaning; tile/grout cleaning in kitchen and bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Myla D.
06/2017
5.0
carpet installation
  + -1 more
Extremely professional, excellent job! They even removed some glue in an area they were tacking down that had come from a counter top installation.
Description of Work: In one room, the carpet was lifting and needed to be stretched out. In another room, I needed a damaged area patched and a few edges tacked down as a result of a cabinet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miriam P.
05/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Perfectly. Could not have been better.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ryan S.
04/2017
1.0
oriental rug cleaning
  + -1 more
The cleaning was done in such a way that the color ran through and has been ruined. It will have to be replaced.
Description of Work: I hired them to clean an oriental rug.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$190

Response from Excellent Carpet Cleaning
We appreciate the opportunity to provide service to all members, we've reached out to the member to discuss the issue stated. As of yet we've not heard back, we did reach out to the client prior to service to advise him that there were multiple stains that resembled pet urine and there was some pre-existing color migration from the pet urine. ECC will always do an inspection and list all pre-existing conditions prior to service. We treat each of our clients items with care an respect that's how our reputation was built. We look forward to hearing from this member to discuss, clarify and resolve his issue with the service.

Irina B.
03/2017
5.0
upholstery cleaning
  + -1 more
We needed a large L-shaped couch cleaned and will definitely be using this company again in the future. We were given a time estimate in the beginning and aftercare instructions after the job was completed. Everything was done expediently and professionally. Very pleased with the results and with the service.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa O.
02/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
I was impressed - they were on time, polite, friendly and very efficient. The carpets looked like new!
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellen W.
02/2017
5.0
carpet cleaners
  + -1 more
They are just good, do a good job, get stuff out of my carpet and are nice.
Description of Work: I used Excellent Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen W.
02/2017
5.0
carpet cleaners
  + -1 more
They have always been good. The same guy always comes out.
Description of Work: I started using Excellent Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Sydney C.
01/2017
5.0
carpet cleaners
  + -1 more
The technician was very courteous and the work was well done.
Description of Work: We have 4 dogs that sleep in our room and the carpet was in need of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas G.
12/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Well. Upholstery cleaning takes more time than carpets, but the price was still a bit higher than I expected for that part. Service was punctual and professional.
Description of Work: Cleaning of area rugs Cleaning of upholstery on two sofas and a love seat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Marjorie H.
12/2016
5.0
oriental rug cleaning
  + -1 more
Carpets were picked up as requested, cleaned and returned. Well done!
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vivian G.
11/2016
5.0
carpet cleaners
  + -1 more
Junior did an excellent job. He removed stains that had previously been unable to be removed. I saw what he did at a client's home in Bethesda, it was a miracle. When it was time to get my carpets cleaned, I called and requested Junior. He came trough for me too. He was on time, courteous and thorough. I would definitely recommend Excellent Carpet Cleaning.
Description of Work: carpets needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CORY H.
10/2016
5.0
carpet cleaners
  + -1 more
The Excellent person,Junior, did a superp job in the least amount of time.I would recommend Excellent!
Description of Work: They cleaned my carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Myla D.
07/2016
5.0
upholstery cleaning, carpet cleaners
  + 0 more
For service, I'd give them an A. The pricing was extremely high and we finally negotiated to something reasonable. They were on time. They were professional. They were very neat. They wore little bootee shoes. They did an excellent cleaning job.
Description of Work: They did carpet cleaning and they cleaned a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosamond B.
07/2016
5.0
carpet cleaners
  + -1 more
Arthur arrived for pickup during Fri. appointment window time. Rugs transported and returned within a week clean and refreshed. Detected a few small missed spots, but able to touch up myself. Would use again and recommend to friends and neighbors.
Description of Work: Cleaning of area rugs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosamond B.
07/2016
5.0
carpet cleaners
  + -1 more
Arthur arrived during Fri. appointment window time. Rugs transported and returned clean and refreshed with a week. Detected a few minor spots after his departure, but was able to touch up myself. Would recommend to my friends and neighbors
Description of Work: Area rug cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

2321 Stewart Ave. Ste A, Silver Spring, MD 20910

www.excellentcarpetcleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Hardwood Flooring Sales and Installation,
Interior Painting,
Water & Smoke Damage

FAQ

Excellent Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Excellent Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Excellent Carpet Cleaning offers free project estimates.
Yes, Excellent Carpet Cleaning offers eco-friendly accreditations.
No, Excellent Carpet Cleaning does not offer a senior discount.
Yes, Excellent Carpet Cleaning offers emergency services.
Yes, Excellent Carpet Cleaning offers warranties.
Excellent Carpet Cleaning offers the following services: Carpet & upholstery cleaning, oriental rug cleaning, air duct cleaning, tile and grout cleaning, carpet repair, wood floor cleaning and resurfacing, allergy relief cleaning, green cleaning process. Water Damage Restoration.
Please Inquire

Contact information

2321 Stewart Ave. Ste A, Silver Spring, MD 20910

www.excellentcarpetcleaning.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM