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Caly Hardwood Floors LLC

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Caly Hardwood Floor, LLC has years of experience and specializes in hardwood flooring. We take pride in customer service and look forward to working with you! We provide ourselves on our personal attention, quality materials and exceptional customer satisfaction. Please allow our experience and professionalism to serve your needs. Feel free to contact us for an appointment. We will settle for nothing less than your complete satisfaction. Call us today; you'll be glad you did!

Business highlights

14 years of trusted experience

Services we offer

Hardwood Flooring, Carpet, Tile, Laminate and Stone Wood Floor.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.270 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
41%
4
20%
3
7%
2
17%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 51-70 of 70 reviews

Juanita H.
04/2016
4.0
hardwood floor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Kati S.
02/2016
3.0
hardwood floor
  + -1 more
i didn't use this vendor
Description of Work: i didn't use this vendor
Rating CategoryRating out of 5

wanda K.
09/2015
5.0
hardwood floor
  + -1 more
did not use
Description of Work: Did not use
Rating CategoryRating out of 5

Kathleen Julie N.
09/2014
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I was annoyed by the initial upsell attempt, but after I negotiated the rest of the services, we got it scheduled. They showed up on time, worked very hard (even trying to get the pet urine stains out of the oak flooring), and did a great job. I've gotten compliments already and I don't even have everything back in place yet. I would definitely hire them again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$930

Maria F.
08/2014
3.0
hardwood floor
  + -1 more
unknown
Description of Work: I purchased the floor refinishing coupon. Man came to take measurements. At time of seeing the floor, he indicated that I'd need to have some boards replaced before they could refinish. Gave me an estimate that far exceeded the price I had paid for the services. I opted not to have the work done.
Rating CategoryRating out of 5

Response from Caly Hardwood Floors LLC
We appreciate you opinion from your experience. That help us learn more customers need and improve our services. We also know that their are situation that we are not going to agree with the customer 100% but we indeed try very hard too. Like in your case you had additional footage, and additional work that is not listed in the coupon. We gave you a discount price and also a package discount on removing existing floor dispose of it, install new hardwood floor with the material cost, and sand and refinish. This was given to you because from the exiting floor you had we didn't now that you already had boards underneath. We did refund you for the service that was not provided. Sorry that we did not meet your standard.

Mary Jane M.
07/2014
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Service was excellent. They did a beautiful job of refinishing the floor and closets in 3 of my bedrooms. They pulled up carpets and removed all debris. Very professional and very personable. Diego and Jose came about one month before to give me an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,468

Phyllis W.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They refinished my family room. They were very professional and prompt. They did a beautiful job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Pedro A.
06/2014
4.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Kyle P.
06/2014
5.0
hardwood floor
  + -1 more
Diego did great work.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Kimberly H.
05/2014
1.0
hardwood floor
  + -1 more
.
Description of Work: I would absolutely not use this service. It was switch and bait to do much more than I needed and was prepared to pay for. So essentially, I lost my $49.00. I blame Angie's List. Best to keep your integrity and not allow vendors to do unpractical deals like this. They generate business they can't handle and then try to get the customer to spend MUCH more than the original deal stated. Plan to cancel Angie's List after this experience.

Rating CategoryRating out of 5
responsiveness
3.0
punctuality
1.0


Richard S.
04/2014
2.0
hardwood floor
  + -1 more
.
Description of Work: Gave a 2,000 dollar estimate for the 400 dollar deal. I was just a few feet over. I do not believe the company is respectful and would never have them preform work for me.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Wallace K.
03/2014
3.0
hardwood floor
  + -1 more
unknown
Description of Work: What was listed as a bargain at around $70 turned out to be a cost of $310. In order to properly finish the floor an additional $240 was needed for a third coat of floor material. It took almost two months to start the work. Initially the floor was not prepared correctly. They showed disrespect in handling my equipment and materials. This is a classic case of a come-on.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$310

Tracy E.
02/2014
2.0
hardwood floor
  + -1 more
.
Description of Work: The company haven't been able to keep a scheduled appointment with me. I have spoken with a gentleman several times but the appointment was cancelled on several occasions. I did not have a problem on two occasions, one he had a flat tire and then again he had a previous appointment. What can I do to get my money returned to my card?

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


FLORENCE F.
02/2014
5.0
hardwood floor
  + -1 more
It went smoothly and easily.
Description of Work: Refinished pine kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gretchen W.
01/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven G.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
They came over on a Sunday. If their estimate is reasonable I will use them.
Description of Work: Provide an estimate..

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvonne B.
12/2013
4.0
flooring contractor, hardwood floor
  + 0 more
I was not satisfied with what was offered after the company arrived.
Description of Work: I purchased a Big Deal from Caly Hardwood Floors LLC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alexander B.
12/2013
1.0
hardwood floor
  + -1 more
When received my help and thank you message from the company the message said that the deal was for $49 for 100 square feet of hardwood flooring with a minimum 300 square foot purchase. This was not listed in the fine print of the big deal at all.
Description of Work: I purchased a big deal for $49 dollars for 100 sq feet of hardwood floors.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0

$49

Jeffrey B.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
I had heard that the company did great work from a friend. I definitely agree. The owner, Jose, was very honest, skilled, responsive, and helpful. As the work progressed, he checked that we were satisfied with each step and was determined to meet or exceed our expectations. The workmanship was excellent. This company showed that they were dedicated to excellent service.
Description of Work: Removed existing carpet and hardwood floors, installed new unfinished hardwood floors throughout ground level, sanded, stained, finished. Also, sanded, stained, and refinished wood railing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Peter P.
01/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent. Jose & I spoke about the work needing done. He was very accommodating. We worked out a price that we were both happy with & he started the job as soon as I needed him to. Jose & his employees worked diligently & professionally while at my house. I cut the material short when purchasing the wood so Jose had to send 2 other of his employees back my house to finish my closet space. They were also exceptional. I would absolutely recommend Caly Hardwood Floors, LLC to anyone who is looking for professional work without the hassle or worry.
Description of Work: Removed carpet & installed engineered hardwood floors. Installed base board & shoe molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500
    • 1
    • 2
    • 3(current)

Contact information

unknown, Silver Spring, MD 20902

www.calywoodfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Decks and Porches

FAQ

Caly Hardwood Floors LLC is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Caly Hardwood Floors LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Caly Hardwood Floors LLC offers free project estimates.
No, Caly Hardwood Floors LLC does not offer eco-friendly accreditations.
No, Caly Hardwood Floors LLC does not offer a senior discount.
No, Caly Hardwood Floors LLC does not offer emergency services.
No, Caly Hardwood Floors LLC does not offer warranties.
Caly Hardwood Floors LLC offers the following services: Hardwood Flooring, Carpet, Tile, Laminate and Stone Wood Floor.

Contact information

unknown, Silver Spring, MD 20902

www.calywoodfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed