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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 65 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phone numbers - (800) 400-9404, 800-783-3637.

Business highlights

32 years of trusted experience

Services we offer

Residential & commercial carpet, upholstery, ceramic & porcelain tile & grout cleaning & water damage restoration.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.6148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
14%
3
9%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-148 of 148 reviews

Joan D.
12/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: They did upholstery and carpet cleaning. They came when they said they would and they cleaned the upholstery and rug the best they could.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elise S.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my porcelain tile and cleaned rugs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ted G.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Louise M.
09/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned 2 sofas. Needed to come back for touch up and did so immediately.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy M.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: I have 3 wool area rugs that were in dire need of cleaning. I was able to order the service online, and the men showed up on time to pick up the rugs. They moved the furniture for me, took the rugs, brought them back on time, placed them in the rooms, and at all times were polite and professional. The rugs looked great and had not lost their shape, as can happen when wool rugs are not properly cleaned. No complaints - definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dixie and Frederick L.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel D.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. The carpet was dog-stained, and they made it look new. The only problem was the tracks made by the wheels of their truck in the garden, which is still evident. Maybe will disappear when the grass grows back.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce W.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

William B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did a great job. Only 45 minutes late.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$427

Susan F.
01/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: I had Stanely Steemer clean, deodorize and protect my family room, stairs and hallway. They did a great job and cleaned out many of the pet stains from our elderly pets, perfect for company that was coming the next day. I would use them again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alice D.
01/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They cleaned two bedroom carpets and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


DON P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Veery efficient. Carpets turned out beautiful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Chantrese L.
11/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Stanley Steemer
Thank you so much for the positive review! Our technicians work very hard and really appreciate when their hard work is recognized. You can be sure Richard and Willie will be commended for their efforts!

Jocelyn P.
11/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Percy W.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Stanley Steemer
Thank you so much for taking the time to review us! We appreciate it...as well as your business!

Gail R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had to cancel. They were understanding. I would certainly use them in the future.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Stanley Steemer
We will be here whenever you are ready! Just call 800-STEEMER (800-783-3637)

Najah K.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my upstairs carpets. The guys were super nice and professional. They responded quickly and even called for follow up right after the crew left

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Stanley Steemer
Thank you so much for your kind words! We appreciate that you have taken the time to post your comments. Brandon and Gerald are great guys! We will make sure they are aware of your accolades!

JP P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned several rooms for us. We weer their first job of the day and they arrived on time. The crew was very professional and respectful. Carpets look good. Some pet stains could not be removed though.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Stanley Steemer
Thank you so much for taking the time to review our service. You can be sure that your positive comments will be forwarded to Jordan and Robert. In the future, you can also request the same crew!

Stephen K.
02/2014
5.0
carpet cleaners
  + -1 more
Did a great job.
Description of Work: Cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Stanley Steemer
Thank you so much for the nice rating! Our crews work very hard and you can rest assured that Labon and Steve will receive recognition for a job well done! For future cleanings, we can always look up your records and you can request the same crew.

Michael M.
06/2012
5.0
carpet cleaners
  + -1 more
They were excellent.
Description of Work: I used Stanley Steemer for carpet cleaning services in the house. We have used them before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sean R.
06/2011
5.0
carpet cleaners
  + -1 more
Everything went great.
Description of Work: They came out and cleaned the down stairs of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you so much for your positive response! Our crews genuinely care about their work and we think it shows! We sincerely appreciate you taking the time to post. We will pass your comments on to the technicians, Shane and Steve.

donald T.
10/2010
5.0
carpet cleaners
  + -1 more
see above
Description of Work: Stanley Steemer cleaned the carpet in our family room, including steps, and our upstairs hallway, including steps. They moved big furniture and returned it. They were on time and did everything they said they would. We moved, prior to them coming small tables, lamps and chairs. They took care of everything else. We liked the job they performed a great deal. Without a doubt, we would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Stanley Steemer
Thank you so much for the positive response! We sincerely appreciate it. I will make sure Ryan and Jerome receieve your accolades. We, as always, look forward to servicing you in the future!

PATRICK P.
07/2006
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I asked for two rooms (LR and MBR) and some stairs to be cleaned. The telephone follow up and customer service was great, as was the cleaning quality and the courtesy of the technicians. I have only one complaint. I moved all of the furniture out of the rooms, except three large items that were too big to move by myself. The technicians were very happy about this and told me I did not need to move everything. Then they proceeded to tell me that they had to charge me another $20 for two closets (carpet are of about 6'X 2' each). I didn't complain, but I discovered later that they did not move the large items I was unable to move. Granted, if they were too heavy, I would have offered to help. At least, they could have not charged the extra $20 in exchange for the furniture I removed and then moved back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

8977 Yellow Brick Rd, Rosedale, MD 21237

www.stanleysteemer.com/locations-home/md/md-baltimore/917

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Air Duct Cleaning

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial carpet, upholstery, ceramic & porcelain tile & grout cleaning & water damage restoration.
ask for details

Contact information

8977 Yellow Brick Rd, Rosedale, MD 21237

www.stanleysteemer.com/locations-home/md/md-baltimore/917

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM