Vito Services

Home Air did a really great job. The installation required removing all of the old equipment and unneeded sheet metal and then installing all of the new equipment. They were prompt and very efficient. The new installation is perfect. I have used Home Air Services for many years and have always been satisfied with their work.

Very well. They are prompt, professional, knowledgeable and reasonably priced. I've used them for years and recommend them highly.

The technician was late in arriving also I was changed from my previous appointment.On the day the technician arrived everything went well.

It was great! Very punctual, helpful and competent! I am very happy to be a customer.

Great. Their advice and specifications of what furnace was best for my house and cost effective was very professional and knowledgeable. They were very customer focus during the entire process from planning through installation. I have been a customer of Home Air Service for over 20 years and have always been very happy about their servicing of my heating and air conditioning equipment.

No problems at all. I have the plan, two visits a year— one for heating one for A/C— for about $180 a year. Worth the expense.

They gave excellent service—skillful, professional and extended themselves to accommodate my schedule.

Technician was professional, courteous and engaged.

Excellent customer service—on time, courteous and knowledgeable. Whether it is semi-annual maintenance, installation or repair issues, Home Air always delivers the highest quality Service year in and year out.

After scheduling the repairman and taking time off from work I waited at home for several hours and he did not arrive. I ended up going back to work. I contact the office and they said that I was not on the schedule. The person on the phone was kind enough to schedule another person to come at the end of the day. When the person arrived he was very professional. He explain the issue with the system and said that a few other items had to be repaired. I looked at the list and the total was close to half the price of replacing the unit. The prices were incredibly high. Therefore, I decided to get quotes to replace the unit. The unit was 14 years old. While I was waiting for a quote from Home Air and other contractors I decided to replace one of the parts that I was told needed to be replaced. The part cost a fraction of what I was quoted and took me 20 minutes to replace. The unit worked perfectly and nothing else had to be replaced. I believe the repairman was either trying to get me to spend more money on repairs then needed or trying to push me towards replacing the unit. I was surprised at the experience given Home Air's rating. It is possible that this was an unusual event for this company.

All of the work performed was completed in a professional manner. Lionel, the owner of the company, was extremely knowledgable about both the equipment and various aspects of the installation, and his crew did their job in an exemplary manner. All options available were addressed in detail, to include both efficiency ratings and the various rebates available through the local utility company. Based on my experience with Home Air Services, I would not hesitate to recommend them to anyone needing HVAC services.

Just bought a property, Home Air came out and performed a full inspection, replace filters and capacitor, the technician was very professional and polite, and above all knowledgeable. The house had been neglected so this service was essential... We signed up for the annual maintenance program to prevent any future outages... Happy customer

Great. We have been using them for more than 35 years

My 20 year old heat/air system finally failed us! Home Air replaced both the furnace and the air conditioning system with new Lennox equipment. The technicians Alfred and John did a great job under the challenging circumstances of a tight space and very hot day. The second floor has never been as cool as the first floor until now. I only wish I had called Home Air and done this sooner...years ago!

I bought a house with a brand new furnace that was having issues. Their professional opinion was to do cleaning and maintenance, and their unofficial professional opinion was that the furnace was the correct size. The problems continued the following winter; when they came out, the exact same master technician said the furnace was too small and should be replaced. All 3 floors were fully finished space and the house footprint hadn't changed. It's hard for me to understand how the professional opinion did a complete flip flop. In my opinion, the cost of the maintenance was excessive. After an email exchange with the owner about all this, he chose to bring up my 'inappropriate' attire when his techs came (going so far as to point out his wife's agreement with his assessment, mind you), that was TOTALLY unrelated to the concerns I raised. My view is that he was attempting to bully, embarrass, or somehow discredit me. Totally unprofessional, demeaning, disappointing, and pathetic in my view, and in my opinion, they don't deserve anyone's business.

Technician arrived promptly and diagnosed problem as a main board that needed replacing. checked 120v blower fan and ok. checked behind main board (3 blinks, repeated, pressure or actuator). ordered new replacement main board, most likely still under warranty after 7 years, with 3 remaining, so nominal cost other than labor. will get yearly service contract at follow up. follow up friday. Still under warranty, XV95% Trane condensing furnace. part ordered from main factory, being shipped in. Loaned us several space heaters. (we have 2 also) Checked back we ok. Will buy yearly maintenace contract from them. prompt service, (Called tech @ 5am and he was on service call) $110 for labor, $85 for part. very reasonable. could have been 10 times that if not under warenty and they are honest. saved me big bucks, local, small company, care about customers

The inspection went great, I was provided with some important knowledge about my unit and how to keep it running accordingly.

I reviewed two other offers before accepting Vito's. Both other services offered me only two options - the first contact's prices were double anyone else's. The second offer was far more reasonably priced, but their cheapest was still $1100 more than Vito's. Vito also had far more options than two, and walked me through the differences to help decide on the best system for our needs. It's the onset of winter, when quick responses count, and not only did Vito's representative arrive to look over the furnace on the same day I contacted them, they were also able to get us on the schedule in just a few days. Their installers were polite, professional and so efficient that they had our old furnace out and our new one in even less time than they had predicted. Their office called to follow up a week later, and to schedule the required inspections... so overall, I am very pleased with their services.

Glenn Bishop was fantastic. !! Great customer service and efficient timely repair work. Not only did he answer the call right away, he managed to get what was necessary and complete the job same day. Price was fair and reasonable.!

I was delighted that a technician could come out the same day to look at our Aprilaire dehumidifier that we purchased from a Ohio distributor. He was first rate -- very knowledgeable and personable. The unit is now running smoothly. If we have further issues, I'll certainty be calling Home Air Services again.

My PM service appointment was a perfect example of great service: prompt arrival, professional service effort, explanations provided for anything I asked about, and a really courteous professional who obviously cared about how my system was being maintained. I hope Carey, who did this service call, or someone he trains will be back for my next service call, whether it is scheduled maintenance or for some repair I need. Thanks!

I called them and explained the issue and they send someone out for repair. After telling me the repair would cost $900, it turns out it will be closer to $3000. I cannot get over the feeling that the failure of the fan had something to do with the maintenance. I found 3 screws lying on the floor next to the furnace. Of course they deny any wrongdoing. I have lost trust and will not use them anymore.

The technician found that the unit on the condo roof needs a new condenser and fixed it. Verey professional!

Catastrophic of failure of 24 year old ac unit. The same day technician replaced 1994 capacitor, restarted unit. Consider it a miracle that he had the replacement capacitor in his truck. Unit has continued working until the AC system could be replaced.

Air conditioning continues to cool as heat wave is upon us.