Vito Services

Everything went well. It took about 3 days; the main technician was late when a drywall mistake was made. They corrected it right away after apologizing profusely.

Fantastic service from answering phone to installation. Kevin their, installation manager, was so attentive to this situation and my needs of having tenants with no heat on a cold cold evening. This company provides ceramic heaters - if needed at no additional fee - in my case it was necessary and a very nice service indeed. ! Talk about customer service !

The installers made sure I knew where to change my filter as it changed on the new system -- and what to set my humidiifer at They were awesome.

The minute I called I knew this was the right company. The lady that answered the phone was the best, she empathized with my situation and was very courteous. The service guy was very professional and explained every detail. I can say that I am 100% satisfied and would recommend using Vito to all my family and friends.

I called that day my water heater was leaking and they sent Jeff contriss the tech name right out and he replaced my 40 gal electric hot water heater with 50 gal electric water heater. Jeff did a very good job. i will use James Vito again.

A perfume bottle was accidentally flushed down the toilet in my home. I was extremely nervous that I could have a huge plumbing problem on my hands. Vito's plumber came within the time window promised and called when he was on the way. He took his time and explained all my possible scenarios and pricing for each one. He snaked the drain and was able to remove the glass bottle intact even though it had moved 7 feet through the plumbing! I would definitely use Vito's Plumbing again and refer them to all my friends!!!

We called them when we had an emergency with the radiator last month and they never bothered to return our call.

I can say that joining Angie's List was helpful to me because I found this company and they saved me money from a previous quote I had got. They saved me quite a bit of money and I was very pleased with their price. The only complaint I would state is that they were not 100 percent on the clean up part. I found a lot of debris and material, which was not a big deal. It was a very minor thing in terms of the overall and I was very pleased with their service.

They did a good job. It didn't help what I wanted it to achieve but they were efficient, clean, I can't say anything bad.

They clearly did a good job because there is no daily dust pileup like before. Home Air did not cut into the ducts without informing first of what was needed. If you have a cat, the vaccum noise might scare it, so put it in a carrier. Mine hid for 12 hours afterward, but she isn't brave to begin with.

Exactly as advertised. Best of breed provider. Saved nearly 30 percent and they got the job done quickly without trying to rip me off.

Overall the experience was average, but definately will not use this company again!

I loved working with Home Air. Chris came out to give me an estimate and did the installation. He was very knowledgeable about the systems and very helpful with my situation. I did a complete renovation of my house and had hired another contractor to do the ductwork and AC. The guy disappeared before the work was completely finished. I had had the ductwork looked at before I put up the sheetrock and felt confident that it was okay, but many AC guys didn't want the job or gave me extra high estimates because of concerns that they would be held responsible for the duct work. Chris looked things over and gave me an estimate to just install the AC. His price was very reasonable and he gave my general contractor some helpful advice on some lines that had been run so that they could be fixed. I was also given three options on AC units all from very reputable brands and Holly in their office was extremely helpful in helping me decide which unit was the best one for my needs - even ultimately recommending a lower priced unit. I have nothing but great things to say about how helpful, knowledgeable, and easy to work with Home Air was.

I called Home Air Services to install UV lights in my furnace before moving into a new house. They were very helpful explaining the options over the phone and giving me time to make informed choices. When they were installing the light and had the cover off the furnace, I asked them to check the condition of the coil which they said was dirty. They were willing to clean it on the spot even though that wasn't part of the ticket. While I wanted it cleaned, I was shocked by the $200 price tag to spray foarm on it. The UV light installation guys had some concerns about whether the furnace vents and flues were up to code and how things were installed in the furnace room. They suggested I call their office and Kevin came out on a separate trip to look at the configuration. He reassured me that there was nothing dangerous and that it could stay as is. I much appreciated the extra trip and the lack of sales pitch.

This company always has someone very knowledgeable/helpful on the phone, who always has a good handle on what the status of everything is, which is great for trying to have an issue fixed when you're not in town and have to deal over the phone. Overall, very happy with their work, will definitely use them again.

I actually had two service calls in one day. The first call was due to no heat this morning from the heat pump. The tech diagnosed low freon and got it working. Apparently and unrelated, I noticed after he left that my condenser unit outside was running, but the system in the house was off. I called Home Air Services and told them the issue. They had another tech come out the later the same day. It took 3 hours, but I ended up needing a new thermostat. The tech was professional, patient, answered all my questions and did not wrap up until I was completely satisfied that everything was working properly. It was the best HVAC experience I have had as a homeowner. The whole H.A.S. team was great. I highly recommend them, especially senior techs Ghirmai and Steve.

I could not have asked for a better experience. I contacted two other companies but went with Home Air; from the start their staff seemed much more responsive and knowledgable, and they also gave me a lower estimated cost. Because of the confined space, the installation was difficult, but the crew handled it expertly and with a positive attitude throughout--great guys. Office staff are also very helpful. I would work with them again without any hesitation on any issue they handle.

My furnace stopped working over the weekend. I have a home warranty contract. When I initially called in the claim, it was assigned to another service provider. When I finally reached the first service provider, I was told that the earliest a technician would be in DC waa Thursday. I called. The home warranty company and asked for a new contractor and was referred to James Vito. When I called. The company, I was told that I was already scheduled for service between noon and 4 and that the company would call before sending the technician, so that I could stay at work. The compnay called at approximately 12:15 to say that the technician was on the way. He arrived a few minutes after I arrived at home, checked the furnace and performed needed repairs. The company called shortly after the technican left to verify that the service occurred as scheduled and to my satisfaction.

Very professional estimate for and work done for furnace replacement. I was very pleased. The price was $800 less than the other estimate I got.

I don't remember how much I spent on their services. The experience with them was fine. They were on time. They were neat and clean. Everything was fine. I will use their services again in the future.

They charged me around $325 for their services. Overall, the service went fine. I had a great experience.

they came as expected, did the service expected, answered questions about how things worked and did and estimate of a bigger job (that my inspector told me I needed). Didn't push anything extra. Liked that.

The plumber said he would get to work on the toilet - I repeated that I could replace the flush valve and that I would like for him to please replace the hot and cold valve stems in the showers. When he finished he brought me the bill and told me to sign in three different lines indicating authorization and acceptance of work. However, I had not been given an estimate of the work to be done up front., and as it turned out, he had replaced the flush valve charging me $187.00. When I checked the shower valves, I found one set did shut off acceptably but the other set still dripped. The plumber remarked it must not be seated properly so he pulled it and looked at it. From this I learned that he had not replaced the valve stems as requested, but had "rebuilt the handle" replacing washers. For the valve washers he charged $174 and $158 respectively, a total of $519.00 and I did not get what I requested..

After being a maintenance customer for years, we contracted with Home Air to replace our broken air handler in the attic. A few days after its replacement, we noticed water forming underneath the wall in our bathroom (which is below the attic). At first, we thought our shower was leaking but it turned out that the leak was coming from the attic. Home AIr returned and confirmed that the leak was coming from the unit and that it had not been properly installed. The leak damaged our bathroom wall and the ceilng of the shower. They fixed the leak and said they would repair the wall and shower ceiling. After some badgering, they sent someone from in-house to do the repair. They did the initial repair and spackling, but needed to return. They did not come back for several more weeks and even then only after additional calls. They "finished" the wall repair, but it was not done properly: they did not repaint the shower ceiling and the wall repair work was uneven. I finally gave up because I did not really want them back in the house. Needless to say, I have moved on to a new heating and air contractor and would not use them again.

Went fine overall. The initial phone contacts are very friendly, efficient, and I am directed to a service person in good time. The service people have always been excellent. I have been using this company for many years. They're like family.