SavATree - Maryland & Washington DC

I had used them in the past for servicing so I called them before I went out of town to come out and look around my property so that I could get an estimate for some tree servicing. They came out and looked around and decided that one of my trees had to go. I came back from my trip a day early and they came out to take down the tree. I was able to stop them from removing the tree from my property and I told them that I wanted to wait. They tried to charge me a thousand dollars for having the trucks come out to remove a tree that I did not want to have removed. I tried to negotiate for the price and they were unwilling to do so. They sent my information to collections and tried to get me to pay them for the trucks coming out without my permission. After all of this I found out that they lied about the work that needed to be done. I would not recommend them to anyone.

This work took most of a day, and the arborist stopped by again twice to finish a couple of things that hadn't been completely done. Savatree also removed a dead poplar from our property last year, and they did some clearance work in our yard a few years ago. They're always extremely professional. It's expensive (fair in terms of this kind of work), but VERY worth it!

This company does not honor its warranty! June 22, 2009 relationship was severed with Savalawn, by them. After having spent $1,000 in the past ten months, I have no turf. My lawn is dying as this is written. They cash my checks every month and offer a new excuse every time I call . . . but they now won?t return my calls (even when the lady on the phone promised they would). Last fall Savalawn applied herbicide to my lawn and killed all broadleaves. That left a lot of bare soil. After repeated calls to try to get them to seed the lawn, they waited until the second week of October. Of course the soil was bare all winter and we lived in mud. This spring they seeded again. The grass sprouted and began to die immediately. I was so ?fed up? with Savalawn that I told the technician that showed up on Monday exactly what I thought of the company (in no uncertain terms). He left in a huff. On his way back to his truck, he pushed his aerator (several hundred pounds) down my new concrete sidewalk/steps. As it banged down the steps it broke a large chunk of concrete off the bottom step. As I was watching out the window, the technician picked up the piece, not knowing that I was watching out my window. I received a call a little later informing me that they were dropping my account. I have called the company twice since then and left one message requesting that they honor the warranty they were so proud of, and I told them that they needed to send someone to look at my damaged step and make it right. To date, they have ignored all attempts I have made to contact them. So, what else do I do? I joined Angie?s List for the express purpose of telling other people to stay away from this company; they are dishonest and will try to sneak away from their moral and financial obligations

We had 3 contractors come to look at the holly; two suggested trimming and the third recommended removal. Eric, the certified arborist from Savatree, recommended a fairly radical trimming of the tree that would allow it to keep its shape and, most importantly, keep it alive. He told me exactly how he would recommend the tree be trimmed, using reference points on the house to give a sense of scale. His estimate was very much in line with the others we'd received (all within $50), but he clearly knew what he was talking about and achieved a real comfort level in discussing the job. Once we'd agreed to the terms, he very quickly attempted to schedule the job; the only reason it was delayed at all was because of unexpected travel on our part. The work crew arrived right on time and clearly explained what they intended to do, and that Eric would be stopping by to take care of any questions. They worked quickly, courteously, and very professionally, doing exactly the work that had been agreed to. Eric did indeed show up about 1/3 of the way through the job to check on the work. The crew chief gave me several updates throughout the process of trimming and he and his colleague shaped the tree perfectly. After completing the job, they cleaned up so well that you'd never know anyone had been in the yard. I had expected good work after my initial meeting with Eric, but the crew exceeded my expectations. These guys are real pros.

They were certified and licensed tree people. They were absolutely brilliant. I was very pleased with their service and how they could explain things to me. Their price was reasonable.

Very well, very professional. Got the quote on 4/28. Estimator was on time and thorough. Recommended a smaller tree that was mostly dead and since quote for all 3 trees was less than another quote for two, we went with SavaTree. Work was delayed because of very rainy weather for more than 1 week. Finally started 2 days after initially scheduled. This worked better because my yard didn't suffer from the equipment used to haul away the wood.

The estimate visit and process was very professional. Depending on the service we need, I wouldn't hesitate to contact Saveatree again.

We found this company off Angie's List, and we were very satisfied with their work. It was expensive, but I don't think it would have been cheaper anywhere else. It was done quickly. They cleaned up after themselves. They had the guys doing the actual work do another bid while they were out at our house. They were very good overall.

Prompt response to request. David met me at my home at 7 a.m. and made suggestions on what to keep and what not to. Prepared a proposal that afternoon and performed the work the next week (time to get utilities marked and parking reserved). I live in an urban row-house and they took great care not to disturb my neighbors yards. The 2-person work crew worked for about 4 hours at the job, cleaned up meticulously and left everything looking good. Thanks to David, the crew and Savatree for the great service!

The crew arrived at the time I was given and the arborist came to go over the job with the workers and myself. The job took about 4 hours on a cold windy day. I was able to add 2 more trees to the job that only needed trimming for $90.00. Things went well even though the trees were on a hill with a fence in the way. They were able to carry the large branches over or around the fence without any damage to the garden and plantings below.

Savatree really seemed to know what they were doing. They really seemed to know how to cut the tree to keep it alive, but also make it look decent. They did a nice job cleaning up the branches and hauling it all away.

The workmen butchered the trees, lopping off the tops rather than trimming, leaving an unsightly group of trees. They forgot to anchor one of the trees and anchored another (that already had been anchored) twice. When the supervisor saw what happened, he immediately apologized and refunded 70% of the payment (keeping the balance for the anchoring job). A total disaster! Obviously horrible training and supervision.

It went well. The came out and gave us an estimate. They came out promptly and the estimate was less than expected. They provided really good information.

Aside from the higher price than the other estimates, they were everything I wanted. I chose to go with them over the other bids because they seemed to know more of what they were doing and I felt more comfortable with them.

We were initially disappointed that the soonest appointment we could get with Dave Wesley for an estimate was about three weeks out. But we decided it was worth the wait. He showed up on time. It was easy to communicate with Dave and we were impressed with his perspective to our situation. We thought some additional trees had to be taken down, but he showed us how to address safety concerns without removing live healthy trees - thus saving us money and preserving our trees. We were pleasantly surprised that once we signed the contract that the crew arrived so quickly - only two days. The work was done while we were away at work. We were again pleasantly surprised upon our return to see that all the work had been done as expected - and a little more clean up than expected. We also liked that the driveway and yard were clean of all debris and wood chips. Dave called a day later to confirm our satisfaction - a nice touch.

It went OK. When we called to set up an appointment for an estimate, the response was fast and professional. Within a few days, David Wesley had come out, met with my husband, and given us a written proposal. He promised that he would be here the morning of the work to orient the crew and make sure everything went well. This was a major point for us, as we had previously used Bartlett Tree Service, and we were concerned that the Savatree crew may not have the expertise that Bartlett's guys have. Well, the crew showed up on time on the scheduled date and expected us to supervise them. No word from Dave Wesley explaining his absence. I really should have called him and asked what was going on. But, not wanting to gum things up, we just went along and told the guys what to cut. They were willing to do whatever we asked, but we are not arborists, so there was a disconnect. They did an OK job, but in hindsight, we wish we'd have spent a bit more and used Bartlett again. A few days later, we received a follow-up call from David Wesley, and he seemed really taken aback that I had an issue with his not showing up as promised. He gave a number of excuses (other appointments in Maryland scheduled for the same time as our work) and said it "almost never happens" but in the end, he didn't keep his word, and his word was why we hired them. Oh, and they were about $400 less than what Bartlett had quoted.

They had a pretty good estimate and they came out when they said they would. They did the job that they were supposed to do and cleaned up when they finished. I was very satisfied.

Their employees were excellent. The tree climbers were very efficient, and they did everything on the estimate at the price they quoted. Kevin, the representative, was very professional and responsive.

They were very responsive from the minute I called the company to get an estimate through the day after they completed the work when they called me to be sure everything was OK. They scheduled a time to come view the work, came exactly on time, gave me a fair price, scheduled the work, again arrived on time, and cleaned up perfectly. Everything about this experience was professional and friendly and I would use them again without hesitation. It's hard to find good tree companies at a reasonable cost, but my search has ended. I will recommend them to everyone I know.

They did a thorough job and worked hard while they were here. They used a shredding machine to chop up the limbs and trees. They hauled all the debris away when they were done.

Instead of trying to get a big job out of us, they told us that all we needed was a trimming instead of having the whole tree cut down. They were knowledgeable and professional. They cleaned up after themselves.

I left a message for several tree services on a Sunday afternoon. SavATree called me the next morning. David Wesley was very accommodating and met me at my house that afternoon. He assessed the situation well and offered a fair price, a price that another company I had contacted had also quoted. I chose to go with SavATree because of the high rating others on Angie's List had given them. The crew was out the next day, the tree was removed and the telephone lines were secured. The crew left the area spotless and removed the stump. I was very satisfied with the job.

SAVATree was very easy to work with. They were able to provide an estimate within a week of me calling, and perform the work a few days later. They were on-time for both the estimate and the work and did an excellent job. I recommend them to others.

The estimator actually explained the job at hand. He was very knowledgeable and professional. I did not hire the company based on price. However, I was extremely impressed by their presentation.

This job was at my mother's house. I called them because they had done a job at my house earlier and I was very satisfied then. The price is a little high, but the work is excellent. The company is very easy to deal with. In addition to the estimate for the specific job, Dave looked at other trees in the yard and we discussed possible problems and solutions.