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Keynetik LLC

Computer Repair, Computer Sales, Phone Repair,

About us

Established in 2008 and a 2017 Super Service Award Winner, Keynetik LLC has been providing remote AND local computer repair services of all kinds, commercial or residential, while providing great customer service to clients and Angie's List members, alike. Keynetik LLC is an information technology (IT) company founded on the principle of providing premium service at an affordable cost. We provide computer solutions for your home or small business at a faction of the cost of our competitors. MAKE SURE TO CHECK OUT OUR DISCOUNTED SERVICES FOR ANGIE'S LIST MEMBERS UNDER OUR COUPON SECTION! From computer tune-ups and PC repairs, to troubleshooting or virus protection and removal, to computer set up and server repair-- Pick Keynetik LLC. No job is too big or too small, our main goal is to resolve your troubles efficiently and reasonably, within a quick turnaround time! Give us a call today for all your IT/ computer service needs!

Business highlights

17 years of trusted experience

Services we offer

A few of our individual/house/office services: • Hardware / Software Upgrades & Installation • PC / Notebook Repair & Troubleshooting • Virus / Spyware / Trojan Removal • New Computer Setup / Operating System Installation • Data Backup / Recovery / Transfer • Wireless Setup / Troubleshooting • Personal Digital Assistant (PDA) Setup / Troubleshooting • Remote Desktop / Administration • Network Consulting • Server Setup / Support


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 50 reviews

william W.
07/2017
5.0
computer repair
  + -1 more
extremely well
Description of Work: assistance and training on a mac

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Liz H.
07/2017
5.0
computer repair
  + -1 more
Very well.
Description of Work: Alon Porat of Keynetik, Inc provides professional assistance with my IT needs. He is punctual and has always provided good service. I have hired him several times over the last several years. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Joan B.
07/2017
5.0
computer repair
  + -1 more
Always successful.
Description of Work: Have been servicing my computer for over a half dozen years. Prompt and successful whenever I have had a problem. Once, when I ignorantly allowed someone who contacted me to take over my computer and became infected, Mr. Porat cleaned up my computer and put safeguards on it ... as long as I don't allow someone to take over my computer again. I have contacted him when I am suspicious of something, and he answers promptly without charge. Since my computer knowledge is limited, I feel safer subscribing to his cloud service which gives me an extra feeling of security. Mr. Musa has also serviced my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

S F.
07/2017
5.0
computer repair
  + -1 more
Better than excellent!
Description of Work: Website creation and regular computer repairs and tune ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike K.
07/2017
5.0
computer repair, computer sales
  + 0 more
Fine, although problems with windows live mail storage folders recurred after a period of time. May have been operator's mistake.
Description of Work: A variety: -- Helping set up a new desk top. -- Fixing problems with a lap top, including slow action and retrieving lost storage folders.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry I.
07/2017
5.0
computer repair
  + -1 more
The consultants were able to fix both sets of problems quickly. In one case, a mouse replacement was required and immediately provided, along with some free software for improving the efficiency of the hard drive. In the other, a tune-up, removal of some applications, and changing computer placement vis-à-vis the router, greatly increased computer speed. One of the consultants was able to show us how to use a new iPhone with our old sound receiver, a real bonus!
Description of Work: Our two desktop computers developed various problems during the past year. During two visits, several months apart, Keynetik IT consultants identified and fixed the problems and also suggested and implemented several ways we could improve our computer efficiency. We had problems with the keyboard and speed of one computer and what turned out to be a mouse problem with the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheri C.
07/2017
5.0
computer repair, computer sales
  + 0 more
Fantastic! He really knows what he's doing, is always on time, and gets the fixes done quickly.
Description of Work: I've had Alon Porat, the owner of Keynetik, do computer work for me for 10 years and it's always been excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy F.
07/2017
5.0
computer repair
  + -1 more
I have been 100% satisfied every time I have used Keynetik, which has been several years. Alon works quickly and efficiently to get the job done. I have recommended them to many people, all of whom have been equally satisfied with their service.
Description of Work: Keynetik is my go-to computer consultant whenever have a problem. They saved me when my hard drive crashed and have fixed various other problems I've encountered. Because I have an account with them, they can remote into my computer without needing to come to my home, which saves me time and money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rosalind E.
07/2017
5.0
computer repair, computer sales
  + 0 more
service was excellent. Have recommended Keynetik to my friends and family
Description of Work: general computer maintenance and trouble shooting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin B.
07/2017
5.0
computer repair
  + -1 more
Perfectly--Alon picked it up, repaired and returned it in record time. His work, and attention to the matter, are excellent. He was recommended to me a few years ago, and I am glad that I followed the recommendation .
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry G.
07/2017
5.0
computer repair
  + -1 more
Back online in no time and computer working faster than ever.
Description of Work: Pc not working properly.back

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elinor B.
07/2017
5.0
phone repair
  + -1 more
Always on time. Have used ALON's services for many years. Have recommended him to many friends. He is always available and is punctual.
Description of Work: Update my computer and explain how to use some of its functions. He really educated me in a knowledgeable and professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
07/2017
5.0
computer repair
  + -1 more
Alon completed the replacement rapidly with very little down time for me.and the speed of my computer increased dramatically. Alon was professional, efficient and a pleasure to deal with. My business partner has also used Alon and is very satisfied with his immediate and efficient response.
Description of Work: My computer had a series of warnings appearing that indicated the hard drive was damaged and could be failing. Alon recognized the symptoms and recommended replacing the mechanical drive with a solid state drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
07/2017
5.0
computer repair
  + -1 more
Great! Alon is very responsive and is always able to solve my computer issues. I recommend him to anyone in need of a computer specialist.
Description of Work: Computer cleanup to enhance performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kendall M.
07/2017
5.0
computer repair
  + -1 more
Very quick and very professional.
Description of Work: Preparation for and then the installation of a new program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
07/2017
5.0
computer repair
  + -1 more
It went smoothly.
Description of Work: Network setup and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
07/2017
5.0
computer repair
  + -1 more
Well, as always.
Description of Work: Computer work and operational help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

robert S.
07/2017
5.0
computer repair
  + -1 more
Ecxellent results.
Description of Work: Have used Keynetik for over 5 years on many occasions to address software problems. They also replaced my hard drive with a solid state drive which resulted in much faster booting of Windows and loading of software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur B.
07/2017
5.0
computer repair
  + -1 more
Great job.
Description of Work: Resolve any computer issues at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lester L.
07/2017
5.0
computer repair
  + -1 more
Very well.
Description of Work: General cleanup of operations. Connections of network. Straightening out of email. Removal of malware. Choice of security software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rozelle G.
07/2017
5.0
computer repair
  + -1 more
Extremely well
Description of Work: My business has been using Keynetiks for several years. Alon is quite bright and knows everything about computers. He has fixed all our problems in the past quickly and without hesitation. We also use his company to backup all our business and personal files. I recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
07/2017
5.0
computer repair
  + -1 more
Wonderfully. The process was quick, yet very thorough, and carefree. Alon was readily available to help with a minor glitch on MS Word and did not charge for the extra service. He is very professional, friendly and competent.
Description of Work: Install new computer, transfer files from old PC to the new, set up new printer, install MS Office, get started on Cloud,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran S.
07/2017
5.0
computer repair
  + -1 more
wonderfully
Description of Work: Hardware, software and backup storage problems with my laptop (MacBookPro) and my my desktop (iMac) were just driving me crazy - and Alon competently solved all the issues. He was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan S.
07/2017
5.0
computer repair
  + -1 more
Vey well. My computer is doing well
Description of Work: My computer needed debugging, updating and new services installed. Mr. Porat was his usual low-key and competent self.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancie K.
06/2017
5.0
computer repair, computer sales
  + 0 more
We highly recommend Alon and his company Keynetik. He is very skilled and knowledgeable and quickly finds solutions to technical problems. Alon explains things clearly and promotes "best practices" for the technical world.
Description of Work: We needed to upgrade our computer system as well as trouble shoot problems with laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)

Contact information

5200 Crossfield Ct, Rockville, MD 20852

http://www.keynetik.net

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 9:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Repair,
Graphic Design,
Website Design & Development,
Internet Service,
Computer Training

FAQ

Keynetik LLC is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 10:00 AM - 6:00 PM

Keynetik LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Keynetik LLC does not offer free project estimates.
No, Keynetik LLC does not offer eco-friendly accreditations.
No, Keynetik LLC does not offer a senior discount.
No, Keynetik LLC does not offer emergency services.
No, Keynetik LLC does not offer warranties.
Keynetik LLC offers the following services: A few of our individual/house/office services: • Hardware / Software Upgrades & Installation • PC / Notebook Repair & Troubleshooting • Virus / Spyware / Trojan Removal • New Computer Setup / Operating System Installation • Data Backup / Recovery / Transfer • Wireless Setup / Troubleshooting • Personal Digital Assistant (PDA) Setup / Troubleshooting • Remote Desktop / Administration • Network Consulting • Server Setup / Support

Contact information

5200 Crossfield Ct, Rockville, MD 20852

http://www.keynetik.net

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 9:00 PM
Saturday:
10:00 AM - 6:00 PM