About us
Business highlights
17 years of trusted experience
Services we offer
Accepted payment methods
Reviews
5.050 Reviews
Showing 1-25 of 50 reviews
MARCIE A.
05/2018
computer repair
+ -1 moreAlon was very responsive and prompt. He provided all of our options without pressure. He was also flexible in his team and was able to come earlier than the originally scheduled appointment.
Description of Work: Our hard drive needed to be replaced.
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Yes, I recommend this pro
$235
Response from Keynetik LLC
patricia B.
05/2018
computer repair
+ -1 moreAlon is very knowledgeable, as well as kind, and patient. Good person to have around when you are flipping out about a computer problem.
Description of Work: Various technical support
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Yes, I recommend this pro
$95
Response from Keynetik LLC
David M.
03/2018
computer repair
+ -1 moreThought I lost everything but Alon was able to recover all files and reloaded Microsoft 10 and other applications and working like new. My final cost included purchase of Microsoft 10 and Norton Antivirus.
Description of Work: Repair home computer that crashed and needed to be restored
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Yes, I recommend this pro
$400
Joan F.
08/2017
computer repair
+ -1 moreGreat service! Would use again for any computer needs.
Description of Work: I needed a bunch of things to straighten out my various laptop, iPad and iPhone issues with e-mail. Alon managed to fit me in on the next day, phoned my daughter (who was able to explain the set-up better than I could) and solved all my problems in a little over an hour. I would use him again in a heartbeat!
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Yes, I recommend this pro
George W.
08/2017
computer repair
+ -1 moreMy grandson spilled some coffee on my laptop and the screen stopped working. I called and Alon said that he would come over in the afternoon. He arrived a few minutes early and got to work. After thoroughly going over the laptop, the screen started working again. The work was professionally done, and he explained what he was doing at each step. I thought that the price was fair. I would call him if we gave any trouble with other PCs.
Description of Work: Computer repair
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Yes, I recommend this pro
Sidney T.
07/2017
computer repair
+ -1 moreAlon Porat is a talented young man, who knows his expertise backwards and forwards. He has helped me a number of times, and each experience with him was positive!
Description of Work: Computer malfunction needed major adjustments.
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Yes, I recommend this pro
Donna R.
07/2017
computer repair
+ -1 moreAlon was very helpful. He quickly figured out what was wrong and corrected the problems. Plus, he offered excellent advice on ways I might want to improve my computer function and set up. When I had a few follow up issues later he was very responsive and we set up a remote access session that easily fixed them. He is great to work with!
Description of Work: My computer was performing poorly and became unusable. Browsers would no longer function, programs not responding, etc.
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Yes, I recommend this pro
Amy B.
07/2017
computer repair
+ -1 moreFantastic , my computer is running much faster now
Description of Work: Computer clean up
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Yes, I recommend this pro
frank S.
07/2017
computer repair
+ -1 morevery well, services performed were excellent, and everything was explained thoroughly, and professionally..
Description of Work: computer lesson and check passwords and uploads
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Yes, I recommend this pro
Roseann A.
07/2017
computer repair
+ -1 moreAlon from Keynetik was able to quickly assess and resolve the issues. He also made himself available for follow up questions. On another occasion, we used the remote service and Alon dialed in remotely to resolve the issue. I certainly prefer to have Keynetik work on my computers than to drop them off at a retail outlet to have them worked on.
Description of Work: Two personal computers were operating slowly and having other issues.
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Yes, I recommend this pro
Michael S.
07/2017
computer repair
+ -1 moreAlon from Keynetic was terrific. He repaired both my computer and printer and both are working great now.
Description of Work: My computer and printer were not working. Alon from Keynetic was able to come over very quickly. He repaired both computer and printer and everything is working great now. We've use Alon for years and recommend him to everyone. He really know computers, is easy to schedule and a pleasure to work with.
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Yes, I recommend this pro
$75
John C.
07/2017
computer repair
+ -1 moreIt went well. Have been employing Keynetik LLC over 3 years now. I also use their cloud backup service.
Description of Work: Computer tuneups to speed up online experience. Also, at one point replaced an older unit with a refurbished newer model at a reasonable price. Refurbished model still satisfactory going on two years now.
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Yes, I recommend this pro
Linda E.
07/2017
computer repair
+ -1 moreThings went perfectly. I have used Keynetik for many years and have always gotten good advice and service. Both Alon and Dmitry are very professional and knowledgeable. They are very good at explaining what had to be done and what I might need to do in the future. Their fees are very reasonable and they can get a lot done in an hour, so you really get your money's worth. This visit took 2 hours.
Description of Work: Most recently I needed help moving to AOL from Verizon since Verizon is no longer offering email and I use Outlook. I also needed to have both laptops have a routine checkup.
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Yes, I recommend this pro
$170
Yael G.
07/2017
computer repair
+ -1 moreAlon is superb! He purchased the items for me and brought them to my home. Everything was of high quality. Alon is professional, responsive, and extremely knowledgeable.
Description of Work: Alon sold and installed a computer and a printer for me, and also helped me with several troubleshooting issues.
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Yes, I recommend this pro
Melissa H.
07/2017
computer repair
+ -1 moreGreat - Offered suggestions and very knowledgeable
Description of Work: Computer and printer assistance
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Yes, I recommend this pro
Eliane H.
07/2017
computer repair
+ -1 moreVery well, Alon is always very professional, patient and willing to help.
Description of Work: Computer support
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Yes, I recommend this pro
John R.
07/2017
computer repair
+ -1 moreVery well and has continued functioning well.
Description of Work: Computer replaced and data transferred.
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Yes, I recommend this pro
$100
Dr Larrie G.
07/2017
computer repair
+ -1 moreWith the exception of a Dell that crashed, they have fixed everything
Description of Work: I have had intermittent computer problems and was referred to this company. Alon had generally been the IT guy who has fixed my computer. Knowledgeable and responds promptly
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Yes, I recommend this pro
Macodou N.
07/2017
computer repair, computer sales
+ 0 moreWent very well reason why I keep calling them and have signed a small monthly retainer fee for icloud back up.
Description of Work: They have so far performed 3 jobs for me: repairing the computer which stopped working; installing software, downloading and backing up files from different computers, etc.
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Yes, I recommend this pro
Rona M.
07/2017
computer repair
+ -1 moreThe best. Alon Porat knows how to do everything, including fixing mistakes that computer-illiterate people make. I've used him many times to help me with updating and clearing files as well as undoing errors.
Description of Work: updating of desktop computers (2). Purging of outdated files. Backup of files.
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Yes, I recommend this pro
$75
DAVID Z.
07/2017
computer repair
+ -1 morePerfectly. I got everything I needed done to get my PC back up and running, got my wife's computer tuned up, and based on Alon's advice I was able to address the underlying problem that had caused the problem (an out-of-date peripheral). I have also implemented Alon's recommendation for Cloud backup (Carbonite) and it's working perfectly.
Description of Work: My PC's wouldn't boot up. Alon diagnosed the problem, reinstalled Windows, and got me started reloading my data from a backup. He also gave me advice about cloud backup and in the time left in the service hour, checked over my wife's PC for problems.
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Yes, I recommend this pro
$85
SHARON E.
07/2017
computer repair
+ -1 moreEverything went well. Alon fixed the problem quickly.
Description of Work: I am an independent consultant. I rely heavily on my technology working correctly. I have used Keynetik since I started my business 12 years ago. They are always reliable and do an excellent job and are always patient with me.
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Yes, I recommend this pro
$75
Nanette M.
07/2017
computer repair
+ -1 moreHe did it quickly and without a problem - I was up and running my CPA practice in less than an hour.
Description of Work: Alon Porat and his associates are unbelievably talented in this field. He is professional and reasonably priced. I would definitely recommend him to anyone needing computer consulting. He replaced my hard drive with a solid state drive - data was completed intact. He set up a secure cloud back up and also helped install a very difficult software program.
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Yes, I recommend this pro
$300
Maria C.
07/2017
computer repair
+ -1 moreAlways got great results! We have been working with Alon at Keynetik for 7 or 8 years. He is very responsive and honest. I'm not sure what we'd do without him. I have referred him to several friends and family members and all have been equally as happy.
Description of Work: Alon from Keynetik has fixed our network, recommended new technologies that we were not aware of, maximized the space on computers, repaired computers, fixed email issues etc.
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Yes, I recommend this pro
Esther P.
07/2017
computer repair, computer sales
+ 0 moreThe level of professionalism is very high
Description of Work: Cleaning, upgrading
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Yes, I recommend this pro
- 1(current)
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Contact information
5200 Crossfield Ct, Rockville, MD 20852
http://www.keynetik.netService hours
Sunday:
10:00 AM - 6:00 PMMonday:
8:30 AM - 9:00 PMTuesday:
8:30 AM - 9:00 PMWednesday:
8:30 AM - 9:00 PMThursday:
8:30 AM - 9:00 PMFriday:
8:30 AM - 9:00 PMSaturday:
10:00 AM - 6:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Phone Repair,
Graphic Design,
Website Design & Development,
Internet Service,
Computer Training
FAQ
Keynetik LLC is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 8:30 AM - 9:00 PM
Tuesday: 8:30 AM - 9:00 PM
Wednesday: 8:30 AM - 9:00 PM
Thursday: 8:30 AM - 9:00 PM
Friday: 8:30 AM - 9:00 PM
Saturday: 10:00 AM - 6:00 PM
Keynetik LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Keynetik LLC does not offer free project estimates.
No, Keynetik LLC does not offer eco-friendly accreditations.
No, Keynetik LLC does not offer a senior discount.
No, Keynetik LLC does not offer emergency services.
No, Keynetik LLC does not offer warranties.
Keynetik LLC offers the following services: A few of our individual/house/office services: • Hardware / Software Upgrades & Installation • PC / Notebook Repair & Troubleshooting • Virus / Spyware / Trojan Removal • New Computer Setup / Operating System Installation • Data Backup / Recovery / Transfer • Wireless Setup / Troubleshooting • Personal Digital Assistant (PDA) Setup / Troubleshooting • Remote Desktop / Administration • Network Consulting • Server Setup / Support
Contact information
5200 Crossfield Ct, Rockville, MD 20852
http://www.keynetik.netService hours
Sunday:
10:00 AM - 6:00 PMMonday:
8:30 AM - 9:00 PMTuesday:
8:30 AM - 9:00 PMWednesday:
8:30 AM - 9:00 PMThursday:
8:30 AM - 9:00 PMFriday:
8:30 AM - 9:00 PMSaturday:
10:00 AM - 6:00 PM