Gaithersburg Garage Door Inc

When the technician didn't have the part he needed on his truck, he called every other truck to find it. When that didn't help, he went back to the office, then came all the way back out to us to make the fix rather than make us wait another day. He was great

It was a great experience. No sales pressure, professional and courteous service and excellent customer service.

Work done, quickly and effectively.

completed on time. exellent clean up

It was a wonderful job. They came out a few weeks ahead of time to make sure it was going to be the right door. I was given a call when the door arrived and they gave me a few options for installation times. The techs gave me a call before they came and did the installation very quickly. They also explained how to maintain the door and the estimated life. They told me about my motor and how long that should last too. I now feel confident that I can maintain my door for the next several years.

The technician arrived on time and completed the work as estimated. Was very professional in his interaction. Work performed was to my complete satisfaction.

Communications was prompt and clear, service was excellent - pocer all I very much enjoyed working with this company

Dave was courteous, on time, and professional. He came out to give us our estimate, which included an Angie's list discount. As with any job, we received an estimate from another company as well. The price difference was pretty astounding for the exact same product - same door - exact model number, same style, same installation including tracks, springs, rollers, hardware, and weatherstripping - and it was over a $700 difference in price on a $2,450 quote, with 2 years less warranty on top of that. Normally I wouldn't write a review based off of differences in price quotes, as they are usually minimal - but this difference was, as stated before, astounding - a 30% difference. The two companies did not know I was getting multiple quotes, and weren't competing with each other. Just be sure to get multiple quotes to make sure you are getting a decent value.

Perfect. Right time, best worksmanship.

Work was done very well and on schedule. Cost was less than that quoted by a wholesale club’s distributor for a similar product.

Extremely well. Very pleased with the entire process from the estimate to job completion.

Gaithersburg Garage Door did an outstanding job. My 20 year old garage door finally gave out one too many times so I researched garage doors and installers carefully and decided on Gaithersburg Garage Door after meeting with several other dealers including the Costco installer. First of all what I liked about GGD is that they use Clopay Garage Doors which are the ONLY ones who have the Good Housekeeping Magazine stamp of approval. The sales rep was up front and let me know the whole process, cost and process and also that my motor still had 'five years' left on it so I did not need to get it replaced which saved me $320 (hint, hint: he was honest). The entire double insulated steel door with windows price for purchase and installation was $1500. Interestingly enough, I got an estimate from the Costco installer who sells Amarr Doors and the price was $1750 but they "gave a $250 rebate". It sounded good but when comparing installers Costco's price was consistently about $250 higher than the others. In other words you were really only 'buying' your own rebate card from Costco. So no saving there. The installation process took about two hours. I strongly recommend Gaithersburg Garage Door for a quality product installed a very fair price.

Tony arrived early. He was professional and friendly.

Excellent experience from start to finish! The technician that gave the estimate was very professional and very thorough on options, costs, and approach to making us happy. Installation, follow up from customer service afterwards were wonderful. Cannot recommend them highly enough!

Very nice job, The technician arrived within the times specified. Provide me options for repairing the door. The repair took about 40 minutes

I called the company early this morning and Ryan had an afternoon appointment open for today. He was able to give me a quote over the phone . The serviceman, Jimmy, arrived early and went right to work replacing the springs . After he finished he showed me how the door was working and said the loud clicking was from the rollers. There was absolutely no pressure to replace them but since he was here I told him to change all of them. He also changed the keypad battery. The door now works very quietly. I would not hesitate to use this company again or recommend them to a friend or neighbor.

We had two wooden garage doors that were rotted and creaky. The openers were relatively new and in good shape, so we just needed new doors and associated hardware (runners, support brackets, etc.). Dave, the project manager came to do the estimate and was on time and showed me several options. He offered helpful suggestions but wasn't too pushy. He gave me a date certain on the spot, which I appreciated. The crew showed up on time and were polite and efficient. Very responsive to any questions I had. There was a small problem in that the door bottom needed an oversized rubber piece on the bottom to close out properly given an uneven driveway; they promised to come back and install it which they did within a week or so. All in all, a very positive experience.

The provider was friendly and professional. He did a very good job even though we had to deal with a situation with our neighbor, who was causing problems. We appreciate his patience in the matter. We recognized that he took pride in his work and that means a lot to us. Thank you.

Double garage door came off track and jamed in place trapping our car. The Teck arrived 2nd stop the next morning and fixed the problem and off to work we went.

They came on time and took care of everything that we needed done in a timely and professional manner.

The servicemen with Gaithersburg Garage Door Inc were prompt to come out. I would use them again in the future.

I contacted Gaithersburg Garage Door about four years ago when a Sears garage door opener I had installed several years earlier failed. The technician arrived the same day. I expected the garage door opener would have to be replaced, since it was a rather old system that Sears no longer sold. But the technician found that it was merely a stripped gear inside the opener, and much to my surprise, he had a replacement gear in his truck. He installed it, then realigned the tracks. The opener has been working perfectly ever since. The technician was very pleasant and seemed to know his job very well. I would not hesitate to use Gaithersburg Garage Doors again should the need arise.

This worked perfectly. I had my carport enclosed for a garage and then Gaithersburg Garage door installed the new door. There was a cracked glass in one of the inserts but they pointed it out to me and ordered a replacement and came out and installed it when it came in. Everything happened on schedule and was professionally done - it's been close to 1-1/2 years and absolutely no problems.

Service was great, serviceman was on time and very knowledgeable.

delivered everything as promised, cleaned up, and hauled away all refuse.