Gaithersburg Garage Door Inc

I was very pleased with Gaithersburg Garage. They were responsive and professional. The technician ( WAYNE) could not have been nicer and was very informative. Wayne was very responsive. I do not usually leave a review...but these guys deserved it.

On time, completed quickly and left the area clean and neat.

One of the best experiences. I was able to get an appointment for an estimate very quickly. Pete provided recommendations on garage doors and openers. They were in line with my web searches. I had a quote and contract the same day. Pete was honest and accurate on timeline for ordering and installation. Installation went smoothly. Customer service was excellent.

Our technician, Wayne, from Gaithersburg Garage Door, was courteous, efficient, and thorough with the installation of our new, two-car garage door. He did a great job and seemed to take pride in his work. Wayne also patiently explained all the features of the door and how to maintain it. We highly recommend this company in terms of providing a quality product and trained technical installation.

GG Door Inc. from scheduling to repair was awesome. They were able to get me on their schedule the next day. They texted a reminder before the appointment time and called when Jack the technician arrived. Due to COVID they reminded me of their mask and distance policy. Jack identified and repaired the senor light issue right away. He also took to time to check the system and let me know about purchasing items to open the gate manually if another failure occurred. I will definitely be using GG Door Inc. again.

Have used this company three times, all with the same experience. EACH time has yielded exemplary results. Nathan (the technician) was prompt, proficient and clearly skilled at his profession. Moreover, I found him to be polite and respectful in adhering to the County’s recommendations for safe distancing and safety protocols. Would highly recommend GGD.

The technician gave me an explanation that I could easily understand and saved me a significant expense

It went great! Nelson arrived shortly after I called. He listened closely and intently as I described my concern. And although the issue seemed to have resolved itself, Nelson methodically and carefully went through the entire system to ensure that it was in excellent working order. He checked all aspects of the motor and wall panel. He also assured me that if it occurred again to call them and someone would come out again...and not to ever hesitate to call them. Gaithersburg Garage Door company has been my "go to" company for 20 yrs and I have never been disappointed. Their team is exceptional, very professional and highly competent. They always listen and never rush either the process or the customer.

Great responsive scheduling in the same week and fast quality repair

Pricing was clear and upfront. Work was performed as expected. Would hire again.

Very well Tech. Nelson Very professional, efficient Did job quickly

Julio was awesome. Quickly diagnosed the issue and performed the service. Provided recommendation for maintenance to avoid issues. Garage door is operating smoothly now!

Work was done promptly and everything was explained to me. I was very happy with the service.

The work was done as scheduled, completed in half an hour, and within the quoted price range. I would definitely use this firm again, and recommend them to anyone needing garage door work.

The process was smooth and professional--from the ordering to the installation. Wayne and Jordan arrived on time on the day of installation, worked efficiently and left no mess. They thoroughly explained everything and advised me on future maintenance, etc. The finished product looks great--I would highly recommend this company!

Excellent service. Contractor was great to work with and even gave me a price match. You can probably find a slightly cheaper contractor but the extra cost is worth the service and workmanship.

Wonderfull knowledgeable friendly reliable

Great work. Service tech was very professional.

It was quick and he showed me how to check it myself. So glad to have this company.

Great very prompt response and service. Garage door spring broke and I could not get out of my garage. Anthony did the replacement of 2 springs, explained the difference between grades of springs and cost factor. He did the job quickly, lubricated everything, and also reset all remote devices for the opener. GGD is highly recommended.

Last week we had a new garage door installed by Gaithersburg Garage Door. The entire process was seamless. Our home is older with an odd sized garage which had the original old wood carriage doors in dismal condition. Installing a new garage door required wood framing as the garage opening is not a standard size. From getting an estimate, to ordering and install, GGC made it an easy process. The meticulous tech, Nelson, handled the whole thing- wood framing and door install - in one day. Thanks, Nelson! Extremely professional work and presentation. The door looks and works great. Much more secure and weather proof. And the price for it all was very fair. We did get quotes from a couple of other companies but neither were able to handle the framing, so we were very pleased to find GGC, a one stop shop. I would recommend Gaithersburg Garage Door.

On time and on budget. Friendly informative technician. Scheduler was very also informative.

The work was done promptly and efficiently. Julio, the technician, did an excellent job explaining the process. We are totally satisfied with the work that was done.

Timely and excellent work to repair a garage door problem.

Professional response in every way. I explained the problem over the phone; they asked me to send photos (by phone) so that they could evaluate the issue. After their evaluation we set an appointment and they followed up with an email detailing the 2 hour appointment window and potential charges. Their technician arrived early in the appointment time window and quickly addressed and cured the problem. I now have Gaithersburg Garage Door in my contacts list to call for any future garage door problems.