ABC Garage Door Repair

I gave this company a bad review because I feel that I was accurate in my evaluation of the situation and still do. I feel that they are very responsive though. I received a call this morning from the receptionist, Jen? I think that was her name. After her telling me that they would replace the rusty springs, that they claim were new for some prettier and shiny ones to make me feel better but still claimed that the ones that were installed were new. She also was going to refund some of the money.While doing this she was yelling at me on the phone for writing a bad review. I declined I didn't want them back out and have someone else scheduled this coming Tuesday. What I do want as a consumer is a honest price, even though other companies charge 150 to 180 for springs that doesn't make it right. Telling me that the springs were new and rusty because they ride around in a truck and get wet again doesn't make sense. Please keep them clean if you are going to charge so much at least.Hopefully others have better luck with this company I won't use them again and be warned if you write a bad review you will get yelled at. Look at this response, just like your yelling all over again. The parts were rusty and expensive and I am not finding a cheap person to do the work. Also wow another company trying to sabotage yours. All I can tell other customers don't give this group a bad review or you will never here the end of it. I didn't want your company back at my house, especially after getting yelled at. Now please just go away.

ABC Garage Repair is TOP NOTCH! I have 2 garage doors and both of the auto openers were old and needed replacement. I emailed 3 of Angie's List "A" rated companies and Jesse from ABC was the ONLY ONE to respond to my inquiry. They got the business based solely on that. Confirmed an appointment w/in 3 days of initial contact. The installer was friendly, informative and timely. Replaced both openers and put in a exterior key pad but the rollers were old and although the doors opened they were loud and the garage doors needed a tune up. Scheduled ABC for the tune up the next day and another tech came out - same story, on time, friendly, experienced and walked through everything. I received a little discount on the tune up since we had just spent a lot on the openers. Great service. Roller/Tune up made a huge difference and it's amazing what a difference. GREAT SERVICE! I would recommend ABC to friends, clients and Angie's listers!

I was extremely impressed by the professionalism of both Shawn, who provided the estimate and walked me through the options, and Gidon, who completed the job in no time. Owner Jesse also spent quite a bit of time with me on the phone to find the right combination of options to meet my needs AND my budget. We recently moved to this area, and ABC Garage Repair is definitely our garage service moving forward.

I called ABC Garage Repairs on the morning of 1/5/2015 to repair a garage door that had a frayed cable. The garage door was also operating with excessive noise and out of alignment. I have two garage doors and both have not been serviced in about three years and each is used a number of times each day. I spoke someone (cannot recall her name) at their offices who was very nice and scheduled a technician for the same day. I asked if any of the offers on Angie's List (currently there are three) could be applied to the service and she said they would be flexible so that we could select the best deal once the technician assessed the repair and maintenance needs. The technician, Sean, arrived within the service window provided by the offices and explained that my two garage doors each needed new rollers and a tune up and one needed a replacement cable. Sean was polite and prompt and performed the work efficiently. He also worked with me on using the Angie's List pricing to help with the cost of the service and repair on both doors. Each door is now working smoothly and quietly. Very happy with their level of service and pricing.

Gidon was professional and a really nice man. It only took about 25 minutes. My garage hasn't been so quiet, in several years. Thanks, Gidon and ABC Garage.

Arrived on time and did a good job adjusting the garage it is now very quiet and he adjusted the spring also

Scheduling went smoothly. The technician basic completed a tune-up. He finished the job in less than twenty minutes. Everything went pretty well.

It went great. I thought I was going to have to replaced the unit, but I saved at least $300 because the technician said the problem could be resolved by replacing a part. He was extremely thorough and dedicated to making sure I was satisfied. I would call ABC again in a heartbeat.

It went well. They were really good. They were on time and they provided good quality service. I was really happy with them. I would be using them again. There were additional charges for the part. It was $150 on top of the big deal I purchased. He was very knowledgeable on the phone. I went with them. I had the big deal when I was doing the Angie's List search. They're quite good. It was in line with what I'm expecting. They knew what they're doing.

The appointment was made via messaging on the Angie's List, very conenienlly for me, for about a week later. Scheduler let me know about the the specials and gave me an idea on total cost. The technition, Gidon, called me about a half hour before he arrived (well within the window quoted me) and arrived on site. He quickly assessed the doors and the repairs and went to work. He was very personable and worked fast. He gave me an overview of the openers and the door repairs that had been done in the past (one opener is 20+ years old and lacks modern safety equipment. Overall good experience. would hire again.

I was very pleased with the service. They were very nice, did an excellent job, and were completely finished within 5 hours of my first call.

it went great, my door is running quietly and smoothly now. I no longer wake up my neighbor's baby when I open my garage door :)

They did a very good job and it was excellent service.

It went very well.

I called ABC to come check out my garage door openers after I did a self-installation. I had noticed that the garage door track flexed upward when the door was closed, and thought hat the door was closing too hard. The tech, Sean, came out and checked out the doors. After inspecting the doors, he told me that the openers were actually working just fine, and that the upward flex was not too much, and that it actually helped keep the door closed tight. He helped me check to make sure the safety reverse worked ok, and showed me how the test should be done with a long 2x4 placed flat on the ground, rather than the short piece I was using, which is not good for the door. He stayed for about 15-20 minutes; normally they have a 1 hour minimum for labor charges, but he only charged me for 1/2 hour, $60, which seemed reasonable since he had to drive out to the house. He honored the 10% Angie's list discount on top of that.

ABC Garage Door was very responsive. I contacted them and described the problem before purchasing the deal. I purchased the reconditioning deal without the rollers. When they got here they needed to change the rollers. I wish I had the option of upgrading the Angie's deal. Instead we had to pay the difference which was $20.00 more than the Angie's deal. I am very pleased with the work. My garage door opens and closes very quietly now. The decorative window panels on the garage door had also come off and my technician reattached them for me. They accommodated my weekend schedule. Overall great experience. I would definitely recommend ABC Garage Door.

The technician called when he was at my residence and not the 30 minutes before arrival as they promised, but he was there on time as scheduled. I asked the technician how much to replace the bottom 2 rollers and he replied $100. I didn't think this was a good or fair discount but gave my approval fearing it would cost more to hire someone else to finish the job. After the technician left, I noticed some debris from the repair behind my car. I had to sweep it up. Out of curiosity, I called JW Home Improvement on Angies List Monday (9/29) which has garage door roller replacement deal as well but for $99. I talked to manager Paul and asked him if their deal included replacement of the bottom 2 rollers of the door and he replied 'yes'.

It went so well that I forgot to write a review. If I had been upset, I would have posted immediately. The spring on our garage door broke. We called and they were out promptly, fixed the spring and were reasonably priced. We would call them again.

They were good. I thought they could have just done one side but that was my opinion. It wasn't a big deal and they gave them best opinion. It was expensive. He came in and got it done and got me fixed up.

The company was great. They were very professional and I will recommend this company to others.

They were very professional and helpful on a very cold day. I felt they were trustworthy and we will definitely consider using them when we update our garage doors.

It took less than 24 hours from contacting ABC Garage Repair on Angie's List until the completion of the repair! I contacted ABC Garage Repair late at night the day before the repair. Jesse responded to me message the very first thing in the morning. He told me he could send someone out that very same evening. And just as Jesse had promised, a technician, Sean, from ABC Garage Repair showed up at my driveway at 6PM. Sean was courteous and got straight to work after inspecting the issue. He was very patient at answering my questions and gave useful garage door maintenance tips. The repair took less than 30 minutes and my garage door was up and running once again!

It did not go well. Please see above. Please be assured that I will not use them again.

I purchased a garage door service voucher for $99 on Amazon Local. I called and made an appointment for today, Sunday, April 27, and was given an arrival window of 10 AM to noon. I called at 11 AM to confirm, and was told that the technician would be arriving "closer to noon." I called again at 2 PM and got an answering machine and left a message. I called again at 3 PM and got a person named Jessie who told me that I "should have gotten a courtesy call on Friday," and that "the best she could do" was apologize. I did not receive a call on Friday. I did not receive a call today. I've now lost almost an entire lovely day: it's a little after 3 PM, and no one has arrived to perform the service I paid for. I would like a refund. I will be posting very negative reviews on Amazon Local, on Yelp, and on Angie's List. Your lack of good faith and horrible customer service are inexcusable.

Was going to use Angie's List coupon, but ended up fixing the problem myself.