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Crest Appliance Repair

Appliance Repair

About us

Award winning. Family owned & operated. Preferred method of contact 410-781-6737. Multiple Super Service Awards. See website for additional service area and our $20.00 COUPON! Please if possible with member inquiries make and model of appliance!

Business highlights

39 years of trusted experience

Services we offer

Award winning, including 2014 SUPER SERVICE AWARD WINNER. FAMILY OWNED & OPERATED.Large appliance repair, washers, dryers, refrigerators, freezers, stoves, ovens, disposers, ice makers & gas appliances. Please note some of the services not offered such as: Small appliances. Stack Units and most foreign units are not serviced. No Microwave Service. We do not sell parts privately. We do not sell or buy old appliances. We do not do installations.

Services we don't offer

We do not service stack units, Samsung,LG, or microwaves. We do not sell parts or do installations .

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 251-260 of 260 reviews

Maria D.
10/2014
5.0
appliance repair
  + -1 more
Freezer works great.
Description of Work: Defrost freezer and unblock clog in unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Tim B.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Heating element on dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

karen J.
08/2014
5.0
appliance repair
  + -1 more
Excellent service
Description of Work: repaired a gas dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

wayne s C.
07/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$147

Response from Crest Appliance Repair
I was quite surprised seeing a less than stellar review by my customer, receiving only a "B" in professionalism, pricing and punctuality as well. I immediately called to determine how I had failed or disappointed this customer feeling somewhat on the defensive and hoping to correct or improve. The pricing for services was very much on the low side as far as appliance repair is now days, so I was bewildered as to the issue. At that time I noticed he had an unusual 9am appointment which is very rare since we always try to avoid traffic, scheduling closer to 10am. I have always tried to give very small window appointments, not the usual 9-5 and most times hit the mark pretty well. When I asked him about that he said "well, it was about 9:05 when I arrived"!!! I ended the conversation at that point after that attitude knowing anything else was futile!! I guess it's true that you " can't make all of the people happy all of the time" LOL

Bonnie B.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William H.
05/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent work fairly priced Replaced heaters in my side by side refrigerator/freezer
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth H.
10/2012
5.0
appliance repair
  + -1 more
See above
Description of Work: My Sears dryer was running, but without heat. Gil came out within 2 hours of my call!! He explained everything, and quickly repaired the dryer. Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Kenneth S.
05/2012
5.0
appliance repair
  + -1 more
,
Description of Work: older washer stopped working. Left msg. for Crest, got an immed. return call. Repairman asked a few questions, said he could be at my home in 1/2 hour. He arrived on time, quickly diagnosed problem and explained my options, but said he would not recommend the repair due to the cost of repair and age of machine. I agreed, thanked him, paid his service call fee. I promptly ordered a new washer. I appreciated his response, knowledge and frank discussion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Alice T.
05/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Crest Appliance Repair after several unsuccessful attempts to find someone to service my 1996 Crosley dryer. The person who answered the phone helped me troubleshoot over the phone resulting in a fixed dryer. He even called back to be sure the fix was successful. I can't believe there are still people out there that are willing to provide this level of personal service. Thanks for keeping my dryer rolling for a while longer Crest!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Crest Appliance Repair
Since this Angie'sList customer was 150 miles away on the Chesapeake Bay and very much out of our service area, I was happy to be able to diagnose his dryer sucessfully over the phone saving him further frustration! I must admit when I read his report the first thing noticed was " HIRE AGAIN--NO!" LOL I thought oh,oh what did I do!

Jennifer R.
11/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: He was absolutely fabulous! He diagnosed the problem over the phone by us just describing the bizarre situation. He saw that the washer was still under warranty to save us money. Our dryer then developed an odd smell and he was able to diagnose the problem over the phone to save me a service call. He explained the odor was from us refinishing floors. Very knowledgeable and forthcoming with his advice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

9 Pomona North ., Pikesville, MD 21208

http://www.crestappliance.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Crest Appliance Repair is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 2:00 PM

Crest Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Crest Appliance Repair does not offer free project estimates.
No, Crest Appliance Repair does not offer eco-friendly accreditations.
No, Crest Appliance Repair does not offer a senior discount.
No, Crest Appliance Repair does not offer emergency services.
Yes, Crest Appliance Repair offers warranties.
Crest Appliance Repair offers the following services: Award winning, including 2014 SUPER SERVICE AWARD WINNER. FAMILY OWNED & OPERATED.Large appliance repair, washers, dryers, refrigerators, freezers, stoves, ovens, disposers, ice makers & gas appliances. Please note some of the services not offered such as: Small appliances. Stack Units and most foreign units are not serviced. No Microwave Service. We do not sell parts privately. We do not sell or buy old appliances. We do not do installations.
We do not service stack units, Samsung,LG, or microwaves. We do not sell parts or do installations .

Contact information

9 Pomona North ., Pikesville, MD 21208

http://www.crestappliance.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 2:00 PM