Crest Appliance Repair

Mr. Rubin was able to come the same day and replaced the fan in my fridge. He is friendly and professional. I took away a star because I also have had an ongoing problem with a high-pitched noise coming from the fridge that's been very annoying. Unfortunately, probably due to his age, Mr. Rubin wasn't able to hear that sound even when standing next to the source. I hoped that, with the fan replacement, the problem will be fixed. It was not. Today the sound is even stronger, so either the new fan also has a whiny motor, or it's something else. It's very similar to a muted sound from a stuck key on a piano. I already paid $286 for the fan replacement and really don't want to spend hundreds more on another appt for an old fridge. However, this constant "stuck key" sound is driving me nuts, the issue was not resolved, so I give 4 stars for the visit even though Crest Appliance technically did nothing wrong - it's not the man's fault he can't hear higher pitches.

Crest responded immediately and was able to come the very next day. My older unit required replacement of the mother board. The technician was well experienced and thoroughly described the nature of the problem and its repair. He contacted me in advance requesting the model number of the unit, the symptoms, and consequently had the necessary part on his truck when he arrived. He even followed up twice after the repair to make certain everything was still operating properly.

Mr.Crest was very professional, on time and he complied with covid precautions I requested such as mask wearing and entering house where dryer located. He was very clear on price and repair that was needed to fix the dryer. .I would definitely use this company if needed again.

Mr. Rubin responded to my call immediately and came out to my home the same day. He quickly and accurately diagnosed the problem and repaired it. He was professional, fast, and very helpful! I would highly recommend this company. Thank you, Mr. Rubin!

Excellent, prompt, efficient, and very reasonable. Some quotes I had would have been more reasonable to buy a new dryer.

I cannot speak to their repair work but I can speak to their honesty. The owner texted me early morning and called as I indicated my reapir was an emergency with a home full of children! He asked me questions and indicated our brand was not one he worked one. His complete honesty and information as to where to go for help is something rare in today's world where he did not receive any money, just spent 10-25 minutes advising and helping us. If you can use this company, certainly they take pride in what they do and very ethical.

I'm sorry but I forgot the man's name so I will use "he." I called and he came the next day right at the time he said. He knew right away what was wrong--the dryer needed a new belt. It turned out to be a hard belt to replace and he had to work hard to make it work. He did make it work and now the dryer works fine. He also removed two bunches of lint that he saw that was making my dryer less efficient. He thought his cleaning may be enough for the dryer to be efficient. If it wasn't he told me what kind of tube to get since the one I had was out of date. However, the dryer is fine so I didn't get a new tube. I have used Crest Appliances before and have always been very satisfied with the service. I definitely would recommend the company.

The repair was done promptly and efficiently. The repairman "Gil" also retrieved money that had gotten into a part of the dryer and was making a lot of noise. The latter was a bonus! Much appreciated.

One burner is slow to heat so tech will order another part and set up an appointment to replace it

I woke up to full load in washer-NO POWER TO DRYER! Called Mr. Gilbert at 8:00 a.m. and he was here by 10:15 as promised. He was able to fix the electrical switch in my dryer right away. While my washer was functional, it needed a part so it would agitate properly and balance better. Mr. Gilbert was able to fix that too and was VERY reasonable in price, professional and prompt. Thank you for saving me a lot of trouble. Will pass on advice from former repairman no longer with us. If you have functional appliances, keep them. Fancy newfangled appliances tend to be hard to maintain and have $$electrical problems$. My appliances are not smart, nor am I. Thanks to Mr. Gilbert, we can live in function and harmony for years to come!

He told me he doesn't get along with GE washing machines and referred me to someone else. I called later about my Whirlpool refrigerator which needed a water filter housing and he again told me that he didn't do that work and referred me to someone else. His website states he does repairs on both of the above items and brands.

From start to finish, the process was seamless. Would highly recommend.

Gilbert was able to make a preliminary diagnosis of my problem over the phone. He got the model number of my refrigerator, picked up the likely replacement part and arrived 3 hours later. His diagnosis was correct, and he made the repair. I was impressed that he came prepared to fix the problem on the first visit, saving him a trip and me some money.

Superb, timely and thoroughly competent service. An experienced professional who knew exactly what he was doing. A pleasure to deal with.

My gas dryer stopped blowing hot hair (it was two days before Thanksgiving, and I was leaving town). Gilbert went out of his way to make a same day appointment. Within 30 minutes he had my dryer working good as new. He was professional, kind, and knows his stuff. Very reasonably priced and a super nice guy! Highly recommend Crest Appliance Repair.

Gilbert spent plenty of time on the phone with me giving me suggestions on how to temporarily repair my 20 year old refrigerator. He didn't think it would be worth it to come out and charge me a fee and not do anything. I respect him for that. I thank him for that. And in the future when I need an appliance repair person, I know exactly who to call. This is how businesses used to operate.

I called Crest Appliance Repair on a Friday morning. Gilbert answered the phone and we thoroughly discussed my refrigerator problem. He gave me a fair quote for the repair and showed up at my house about 2 hours later to replace the part. After completing the fridge repair, I asked for his assistance with a dishwasher repair that I was previously unable to complete on my own. He also took care of that problem and all I can say is 2 jobs well done and I’m one highly satisfied customer. I have already recommended his services to friends and family.

Hands down this was the most pleasant and best appliance repair I've had done in 28 years. I used to rely upon the big guys, but they would force me to wait for days or weeks before the initial appointment then require a follow up appointment to install replacement parts. With Crest I received same day service (lucked out) AND replacement parts for preventative service were in the van and installed during the same visit! My issue was resolved quickly and professionally. Didn't even have to wait on the technician.

Fantastic, tech planned ahead and picked up all the possible parts that could have needed replacement, including the "motherboard" which had failed. Not a usual "suspect", but it worked!

There was an issue with the dryer as well as a pinched external line. Was very responsive and professional and charged me fairly. Thanks!

Great!!! Dishwasher works perfectly.

Very kind and friendly staff. The gentleman I spoke with was extremely helpful over the phone. He was knowledgeable in helping me determine that it would be more cost effective to replace the refrigerator. I highly recommend Crest . This will be my first call if I ever need assistance again. Thank you

Most every place I called indicated Monday through Friday on their answering machines. A few just said leave a message and so I did. Enroute to Home Depot to consider buying a tiny freezer to at least save the frozen food I received a call on my cell from Gilbert at Crest. He noted they wouldn't be able to come out till maybe Monday, but told me to send him the model number when I got home because he had some ideas. Did as told and he literally walked me through a temporary fix to get me through the weekend. For reasons too weird to explain here we ended up getting the unit fixed the next day by another vendor, but this event can't go by without a tip of the hat to Crest....and a tip to Gilbert which is in the mail. No question I will call these folks the next time I need appliance repair.

On time, explained problem, fixed quickly, polite and clean

I called and left a message with Gilbert Rubin of Crest Appliance Repair late on a Saturday and explained that our washing machine would not go into spin cycle as a switch had broken (we had the pieces). Gil called me back that same evening and said he could come out the next day, Sunday, to do the repairs. He showed up right on time and had the necessary parts to repair the machine which was up and running again within 45 minutes. I was pleasantly surprised both that he had the parts needed and that he was willing to come to us on a Sunday. Great company!