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Raker Appliance

Appliance Repair, Appliance Repair - Small

About us

We have been repairing home appliances in the north Baltimore and Harford County area since 1968. Ours is a very personal father and son operation. We offer over the phone help where possible and advice on the best brands to purchase. From laundry appliances, such as washers and dryers, to kitchen appliances, such as fridges, ovens, icemakers, freezers, dishwashers, microwaves, and more. If you own it, odds are we’ve fixed it. If you have any questions or are ready to get a service call started, give us a call.

Business highlights

57 years of trusted experience

Services we offer

We repair all the major brands including front loaders and imports. We have the extensive resources needed to repair all the computerized models. We concentrate in Timonium, Cockeysville, Towson, Phoenix, Kingsville, Fallston, Bel Air and Baldwin areas.

Services we don't offer

We do not offer any factory warranty services. However, occasionally we direct customers to warranty coverage they were unaware of, such as 12 year Sub Zero sealed system repairs. We know the best warranty companies and are happy to refer you to them.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 162 reviews

Deborah M.
07/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth R.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: What a great guy! I called Reid with what seemed like a concern for my Samsung washing machine. He was wonderful and walked me through what I perceived as a problem, that really wasn't a problem and actually quite normal with the unit. I was pleasantly surprised that I did not need a service call. And obviously, very grateful for the savings! Definitely a standup guy and I will be calling him again when I "actually" need his services ;-)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul W.
03/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Jeannette M.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The Raker repairman was very professional and did everything he could to save my dead wall oven. I got a phone call the same evening I emailed the company, and a repairman came out the next day (knowing my daughter was having an upcoming party). Although he couldn't save the oven, the cost for attempting was minimal and he even called after the last service with one more suggestion. He really cared about my situation and gave me lots of suggestions for purchasing a new oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Marcy B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great service, honest assessment of the problem, fair price. We would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Erin H.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Troubleshoot ice maker problem in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dennis M.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEN W.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My experience was great. The issue was diagnosed, the issue was repaired and a couple of other things were addressed during the repair. He answered my questions and was really knowledgeable. My washer works great again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

David L.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Date of service: December 26, 2014. Cost of service: $200.00
Rating CategoryRating out of 5
Yes, I recommend this pro

quincy B.
09/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Raker Appliance
We are unable to find this customer in our records. We would like to talk to them and find out how to improve on our service.

Jason D.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob V.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
We are sorry the customer was unhappy with the price even though it was quoted in advance and okayed. We had the part on the truck and quickly performed the repair. Sometimes a professional makes things look far easier than they really are.

Donna B.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip G.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Thomas W.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The dryer could have been repaired, but it would have been $300. He said he would do it for me, but he recommended replacing it. He was definitely looking out for the customer. Great guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Raker Appliance
Based on years of experience, we strive to give customers advice that is in their best interest. Some designs warrant expensive repairs because many older appliances last far longer than new ones. However, that was not the case with [Member name removed]. His particular dryer design breaks far more that average making it wise to replace rather than repair.

kathleen K.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Came out same day we called about a broken dishwasher. They ordered the part and it was installed w/in 2 days. Professional and dependable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Paul C.
12/2014
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Washing Machine repair........excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Wiley M.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated refrigerated that wasn't cooling effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Christine G.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Same day service. Fixed a leaking refrigerator. Very efficient and would definitely use again.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen N.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The freezer in our refrigerator was malfunctioning. We called and received service the same day. Mr. Raker was courteous, prompt and professional. I would recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Andrew P.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephanie P.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr Raker, the younger, returned my initial call promptly and was able to come out within an hour the same evening to determine the problem with my washing machine. He obtained the required replacement part and returned the next day to install it. He could not have been more efficient, knowledgable or courteous, and did not even charge extra for the emergency service. I will definitely use this company again, and feel very comfortable referring anyone to use their services with confidence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James F.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced drain pump in LG front load washer. Mr. Raker provided same day service and, as promised, he called me when previous job went long. In all, a very good xperience. I'd use again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jo M.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

13831 Redcoat Ln, Phoenix, MD 21131

http://Www.rakerappliance.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Raker Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Raker Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Raker Appliance does not offer free project estimates.
No, Raker Appliance does not offer eco-friendly accreditations.
No, Raker Appliance does not offer a senior discount.
No, Raker Appliance does not offer emergency services.
No, Raker Appliance does not offer warranties.
Raker Appliance offers the following services: We repair all the major brands including front loaders and imports. We have the extensive resources needed to repair all the computerized models. We concentrate in Timonium, Cockeysville, Towson, Phoenix, Kingsville, Fallston, Bel Air and Baldwin areas.
We do not offer any factory warranty services. However, occasionally we direct customers to warranty coverage they were unaware of, such as 12 year Sub Zero sealed system repairs. We know the best warranty companies and are happy to refer you to them.

Contact information

13831 Redcoat Ln, Phoenix, MD 21131

http://Www.rakerappliance.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed