Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Raker Appliance

Appliance Repair, Appliance Repair - Small

About us

We have been repairing home appliances in the north Baltimore and Harford County area since 1968. Ours is a very personal father and son operation. We offer over the phone help where possible and advice on the best brands to purchase. From laundry appliances, such as washers and dryers, to kitchen appliances, such as fridges, ovens, icemakers, freezers, dishwashers, microwaves, and more. If you own it, odds are we’ve fixed it. If you have any questions or are ready to get a service call started, give us a call.

Business highlights

57 years of trusted experience

Services we offer

We repair all the major brands including front loaders and imports. We have the extensive resources needed to repair all the computerized models. We concentrate in Timonium, Cockeysville, Towson, Phoenix, Kingsville, Fallston, Bel Air and Baldwin areas.

Services we don't offer

We do not offer any factory warranty services. However, occasionally we direct customers to warranty coverage they were unaware of, such as 12 year Sub Zero sealed system repairs. We know the best warranty companies and are happy to refer you to them.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 162 reviews

John R.
07/2017
5.0
appliance repair
  + -1 more
Fast, efficient, honest.
Description of Work: Freezer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan O.
06/2017
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Our dryer belt broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mary Susan A.
02/2017
5.0
appliance repair, small appliance repair
  + 0 more
They have excellent service.
Description of Work: I had Raker Appliance repair a dishwasher and a microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
01/2017
5.0
appliance repair
  + -1 more
Excellent. Quick repair
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Andrea S K.
11/2016
5.0
small appliance repair
  + -1 more
No problem
Description of Work: Repair small wine refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis P.
09/2012
5.0
appliance repair
  + -1 more
Reid Raker responded to my email request within an hour. Was very friendly, and worked with my schedule to make an appointment. He texted me when he was on his way (very convenient) and arrived promptly. Was extremely happy with the work - I would recommend this company and plan to call on them for any future work.
Description of Work: This ended up as a small job - tracking down a "banging" noise in my dryer. Reid investigated - found the problem and fixed it quickly. Even vacuumed out the inside of the dryer while he had it opened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert W.
09/2012
5.0
appliance repair
  + -1 more
These guys are fantastic! First call, they were here in 15 minutes, diagnosed the problem and repaired the washer in another 15 minutes. Highly recommended. Call them first!!!
Description of Work: Washer diagnosed and repaired extremely fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

S M.
08/2012
5.0
appliance repair
  + -1 more
They came within a couple of hours of calling them. They did a superb job. It only took them 30-45 minutes. The washer is working well. It wasn't inexpensive, but what we wanted was reliability, good quality work, & promptness of service. I received all of those things.
Description of Work: They repaired our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Evelyn B.
07/2012
5.0
appliance repair
  + -1 more
He knows his way around appliances. He’s professional, prompt, business-like, and reliable. We’ve used his services for a number of years. He’s a straight shooter and will tell you if something is worth salvaging or not.
Description of Work: He fixed our stove and dryer. I’m about to call him to fix the dishwasher.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
We recently were back to their house on another appliance. It's hard to recall how long they have been customers but I bet its over 20 years.

PAT S.
07/2012
5.0
appliance repair
  + -1 more
I do recall he was wonderful. We were pleased enough that we would call them again.
Description of Work: He worked on an appliance for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
This member and her family have been customers for years. We now take care of her son who is a local landscaper.

Paul E.
07/2012
5.0
appliance repair
  + -1 more
We have used Raker Appliance several times over the last 20 or more years. We started using them because of word of mouth references from friends. So estimates were not needed. We trusted them.
Description of Work: We have used them for our washer, dryer, refrigerator, and small appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
We have worked on their appliances and known Member and his wife for years. Member and Harry Raker have been leaders in the local scout troop 444. Member's mom, has been a customer since the 1970's.

Anne K.
07/2012
4.0
appliance repair
  + -1 more
He was a good worker. The first time he neglected to come and my husband had stayed home for a half day waiting on him. Mr. Raker acknowledged the fact that he had forgotten. Things went well then for a few years when we needed him. I had a fairly new dishwasher and it was not working. He pulled out a plastic top to a plastic container that would have held about a pint. The top was against the water that would come in and I had not seen it. He charged me $80 to take out the plastic top out. I have not had him since.
Description of Work: He did repairs on appliances for us.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$80

Response from Raker Appliance
Unfortunately it is necessary to charge a minimum service fee for even the simplest problem.Operating a company with highly trained technicians is very expensive. Most customers are very pleased to have an appliance repaired for a minimum charge instead of a major expense. Repairs always look easy in hindsight.

Alice T.
07/2012
4.0
appliance repair
  + -1 more
I have not used them in a while since I was told that they are not an approved repair company for the items I have for Subzero.
Description of Work: They have helped with my refrigerator and dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
The customer is quite correct, we are not affiliated with any manufacturer.

JOHN F.
07/2012
5.0
appliance repair
  + -1 more
Their service is excellent. They are nice people and they do a good job. They try very hard to do it as reasonably priced as they can. They are here when they were supposed to be and if they were going to be late they have called.
Description of Work: They helped me with my dishwasher, but they have worked on other machines in the past. They have done work with us for about 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Errol B.
07/2012
5.0
appliance repair
  + -1 more
They were very good. They were prompt, efficient, and did the job properly. They had very good service.
Description of Work: They repaired the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL I.
07/2012
5.0
appliance repair
  + -1 more
Their service was fine. They do great work. They are very friendly and prompt. I enjoy having them work for me.
Description of Work: He fixed a dishwasher, dryer, and replaced an outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
Our relationship with this family is very old and goes back to when he maintained a portion of the Appalachian Trail as a volunteer.

Dixie S.
07/2012
4.0
appliance repair
  + -1 more
The work was good. We just thought at the time they were too expensive.
Description of Work: Fixed clothes washing machine. However, it was a very long time ago.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Laura F.
07/2012
5.0
appliance repair
  + -1 more
They were terrific. I would very highly recommend them. I think that he was very honest and knows what he is doing. He has a lot of experience. He is someone who is good to deal with and very responsive. I cannot say enough good things about him.
Description of Work: They helped me with a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raker Appliance
Their son is one of my Eagle Scouts. We hiked 75 miles in Philmont, New Mexico together.

Michele G.
07/2012
5.0
appliance repair
  + -1 more
They were excellent. He was very responsible, clean and professional.
Description of Work: They helped with appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan E.
07/2012
4.0
appliance repair
  + -1 more
He was very good and works well. He did a great job.
Description of Work: He worked on the washer, dryer, oven, dishwasher, and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
07/2012
5.0
appliance repair
  + -1 more
He was outstanding. They have done work for us for years. We would not call anyone else to come out and service our applicances. We use him because he is honest and trustworthy. His son comes out and is just as fabulous as the father. We appreciated that he went the extra mile for us amd he charged a fair price for the service.
Description of Work: He does appliance service for us. He came out and fixed the refrigerator door that was not closing properly due to the refrigerator not being square and also tore out the entire freezer compartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Raker Appliance
Great people. My wife used to got to Curves with her. We also took care of their elderly mother's house years back.

Maryl E.
06/2012
5.0
appliance repair
  + -1 more
Mr. Raker thought the drainage hose was clogged so he took it apart and cleaned the lint out and it is working. Problem solved. No new parts were necessary.
Description of Work: I have a front loader washer that was not working in the extra spin cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Renee M.
01/2012
5.0
appliance repair
  + -1 more
Reid basically overhauled my dryer, saying that it will be a while before I need to replace it. I won't hesitate to call Raker Appliance again!!!
Description of Work: Called Raker Appliance based upon several recommendations. Did not disappoint. I was having problems with my dryer. Reid came out and spent a long time taking apart the machine, cleaning, and replacing parts. He was very friendly and professional. I won't hesistate to call Raker Appliance again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Raker Appliance
This customer is a referral from my wife's knitting circle. We have helped out a number of her fellow knitters.

PETER D.
09/2005
5.0
appliance repair
  + -1 more
OVERALL EXPERIENCE WAS EXCELLENT. THE CONTRACTOR WAS HONESTY AND DEPENDABLE AND WAS VERY KNOWLEDGEABLE ABOUT REFRIGERATOR AND FREEZER REPAIRS. PRICE SEEMED APPROPRIATE.
Description of Work: REFRIGERATOR AND FREEZER REPAIR. WE HAD OUR AUTOMATIC ICE MAKER REPLACED. IN THE PAST WE HAVE USED THEM FOR OTHER FRIDGE REPAIRS,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

GAIL K.
02/2005
5.0
appliance repair
  + -1 more
MR. RAKER RESPONDED QUICKLY TO OUR SERVICE CALL. HE WAS HERE WITHIN HOURS AND WAS HONEST IN HIS ESTIMATE AND REPAIR OF THE ITEM. HE FIXED IT AND TOLD US IT WAS WORTH REPAIRING.
Description of Work: REPAIR A RANGE COOKTOP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Raker Appliance
We have been going to their house since our kids were little and played sports together. Her Mom lived with them and was always a pleasure to talk to. Older people have such a different view of life!

Contact information

13831 Redcoat Ln, Phoenix, MD 21131

http://Www.rakerappliance.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Raker Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Raker Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Raker Appliance does not offer free project estimates.
No, Raker Appliance does not offer eco-friendly accreditations.
No, Raker Appliance does not offer a senior discount.
No, Raker Appliance does not offer emergency services.
No, Raker Appliance does not offer warranties.
Raker Appliance offers the following services: We repair all the major brands including front loaders and imports. We have the extensive resources needed to repair all the computerized models. We concentrate in Timonium, Cockeysville, Towson, Phoenix, Kingsville, Fallston, Bel Air and Baldwin areas.
We do not offer any factory warranty services. However, occasionally we direct customers to warranty coverage they were unaware of, such as 12 year Sub Zero sealed system repairs. We know the best warranty companies and are happy to refer you to them.

Contact information

13831 Redcoat Ln, Phoenix, MD 21131

http://Www.rakerappliance.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed