Liberty Pure Solutions Inc

Scheduling often has to be a few weeks out, but all calls are answered quickly, the price is reasonable compared to other providers I've used, the workers are knowledgeable about the system and arrive promptly when scheduled. All in all a good provider, and I plan to keep using them for my pH neutralizer refills!

They actually started work before we gave them permission, before any agreement was set in stone, and before any contract was signed. They did exactly what I didn't want them to do. They put a cheap filtration device, one that doesn't actually do what we need it do. Also didn't line our pipe and took our old (only 1 year old filter) and we don't know where it went. We tried to talk to the owner, who claimed that they had been here for 3 days, when they were only here for one day. The entire project was supposed to be $3900, and ended up costing $6000, with addition work that didn't need to be done. They even cut an additional 10 feet off our well pipe, that caused more service to be done and added to our price.

It went very well. The plumber, Tom, came right on time and was professional and friendly. He was very careful in his work--something I greatly appreciated since he had to cut through a wall to get to the leak, and we wanted to minimize the damage to the wall. He fixed the problem. I tried calling many plumbers, and no one could give me same day service except Liberty Pure. I am very happy with their service and their price. I would recommend them to anyone.

The sales staff at Liberty Pure was very responsive to my questions and did not try to sell me items we did not need. The plumbers who performed the work showed up on time and were very professional. The work performed was done quickly and they engaged us when there were items that needed to be discussed. When the work was finished they cleaned up the area and explained how the new system worked. I would not hesitate to use Liberty Pure again and would recommend them to anyone.

We recently moved in to a house that was just built. The builder installed a very underpowered electric water heater that never worked right in 3 months of usage. We never had actual hot water, nor could we run the dishwasher then take a shower, even with "warm" water, without waiting for a few hours. We had enough dealing with the builder and decided to go with Liberty Pure. I called them up and requested a quote. Liberty Pure's master plumber came down and gave me several options to chose from. The plumber did not try to upsell me, but actually gave me the best and most cost effective solutions. They gave me a written statement of work with various options which allowed me to look up the models of the equipment in online reviews, to make sure I was getting the best components. I chose my options and set up an appointment for install at a time that worked for me. The price was fair for the amount of work and equipment we were getting. The plumber team arrived when expected and installed the equipment. The plumbers were meticulous and actually cared about doing a professional, clean, and quality job. I had another appointment to have a whole-house humidifier installed with an HVAC company at the same time. They worked together and made sure all my water connections were solid and leak free. Today, both my fiancee and I had consecutive showers, then we ran the dishwasher and we still have hot water. Not warm water, but hot. I am extremely satisfied with Liberty Pure and will use them for all my plumbing needs.

. Not well at all. The filter was not changed, the salt that is usually put in during routine call was not put in, softner solutions that I paid for was not delivered until January.

Wonderful. I definitely would recommend them to everyone. I contacted them one week. Mr Workman came out to the house looked everything over and gave us his recommendations with pricing for everything. He even broke it down to individual pricing so if we didn't want one of the items we would know the cost of equipment that we did want. There was no pressure into buying anything at all. We scheduled an appointment with them to come install the equipment about a week later. They were very professional. Didn't take them long at all. Once installed they explained what they had done and how it worked. They even took away the old equipment. We are very very pleased.

They were prompt. Completed the work in one day. Very respectful and friendly. 2 months later a portion of the hose bib broke. They came right out, and replaced the part at of course no charge. Very pleased with their work. Would use them again and recommend them.

I just moved into a new house. These guys are very professional and made needed repairs, explaining why some things were necessary and others not necessary.

I could not have had a better experience with Doug and the guys at Liberty Pure. They were up front and honest throughout the process. The have always been punctual, professional and have consistently gone above and beyond what most vendors would do. I have constantly been impressed with their service level and I have not had one complaint throughout the process. I would highly recommend them to anyone else looking for a water filter.

The people from Liberty were very professional, very efficient, and prompt. They very carefully explained everything they did, how it worked, what the maitainance would be and how to do it. They cleaned up perfectly. AND they did a follow up 2 months later to make sure everything was still adjusted correctly. Although they were a little pricey I felt what they did and the service they provided was worth the extra. i highly recommend them.

Completely checked my system and showed me how it worked.

I needed immediate help because evidently my water line had been leaking while I was on vacation. He was available to speak to meafter hours. very professional. Worked with me after hours and was able to give an estimate. The only reason I did not go with him was because someone else could get there on Tuesday and Liberty was only able to get there on Friday. The plumber was very professional, explained everything. I would definitely use this plumber in the future. He left a very favorable impression.

That went fine. They did a great job. They were very professional and didn't leave a mess. I found them on Angie's list and they were close by. He was knowledgeable.

As a first time Angie's list user I was a bit skeptical of the site and whether it would yield a decent experience. Several neighbors had shared horror stories of outrageous costs by calling up someone on just a google search. My last provider, Culligan, was ok, but not as local as I might like so I thought it was time for a second opinion. Doug came out from Liberty Pure and it was like inviting your neighbor into your home. He was professional, super clean, courteous and just about every adjective you'd want in a service provider coming into your home. My Big Blue filter had begun leaking for the first time in 5 years and my water PH seemed high. Doug ID'd the problem pretty quickly as a faulty O ring that had been stretched and lost seal. As I know next to nothing about plumbing, he could have told me anything and I'd believe him. Instead a fix of less than a dollar was all it took. As for his quotes on the rest....can you believe he told me doing nothing might be the best bet? WHO SAYS THAT?? THANKS DOUG!! His quotes for options were about 20% or more less than some of the others but he said it might not be worth it as we were on the border of needing and not/needing a softener. The company scheduled a water test for bacteria at my request as I had not done one in a while but was careful to add that it was independent so that they would not skew the results. If you need a plumber or water treatment pro, call these guys! They have made me a customer for life and I'll be using them for all my maintenance needs from now on. They are complete professionals who respect the customer and do the right thing.

Great! I used their coupon from Angie's List. They were polite, informative, responsive, and on time. They helped me choose a system and explained all the specs. I would definitely use them again!

The gentleman was very professional and right on time. He explained what needed to be done and completed the replacement. I found this provider through "The deal of the day"...so glad I did!

so 2 gentlemen came to the house. I showed them the heater and one of them hooked a hose to it and took the other end to the outside. The other person in the meantime asked me to take him around the house for inspection of plumbing. This inspection didn't take more than 5-10 minutes!!. All he did was put a hand near the supply hoses, turned on the faucets and the comprehensive plumbing inspection is done- whoa. Is that really comprehensive Angie????? In the meantime the other person comes and states he's all done with job. I am thinking ...huh.. that was pretty fast. Last time i drained my water heater, it took me over an hour to drain and he did in 10minutes or so. So i check the water heater and boy the tank is FULL. I walk outside and there is no water- 50 gallons of water just disappeared in 10 minutes!! So i asked told them this is not a drain and flush. Then he said that we just open the safety valve/ or some pressure valves- let the air out and some water and its done. Because as per him if the heater is drained completely and flushed, it can damage from inside and cause a leak. I am wondering, if that's the case why would the manufacturer give you step by step instructions to drain the heater in their manual. And i told him that the manufacturer recommends that the water be drained every 6 months, per the manual. Obviously that was a tongue-tied moment and he asked me to sign a waiver that if anything goes wrong, its not their fault. i signed it reluctantly- but really- you charge for a service and then if you screw my water heater, i can't blame you!!! Wow thats a win-win. And for me its a total loss!! I am really disappointed in this- when some people think they can take others for a ride. And why would this waiver NOT be a part of the disclosure when the coupon is being bought? Thats clearly misrepresentation to the customer. I pay for the coupon online- The guy comes for a sham comprehensive inspection and when i ask him to do what he is supposed to be really doing, he takes out this paper of waiver. I understand he wants to protect himself, but then this should be in big bold letters at the time of purchase. This is clearly misrepresentation. also half the things were not done- like testing water pressure- but how?? He didn't have a gauge!! So by looking we can tell how much is the pressure. I would ask all my fellow customers to beware of this company and if you have been scammed, please report it. I would ask Angie's list to be more careful of associating with such ppl- its not only their reputation but Angie'S list also loses credibility. I would want a full refund give to me. PER THE DEAL THIS IS WHAT WAS SUPPOSED TO BE DONE AND ABOVE IS WHAT WAS ACTUALLY DONE- $59 for a comprehensive plumbing inspection and water-heater flushValid for one water heater only; purchase additional deals for multiple water heatersIncludes discussion of the benefits of upgrading to a tankless water heaterChecking water pressureChecking that all faucets are operating properlyInspecting all emergency shut-off valvesInspecting all exterior water pipes and hose bibsInspecting all visible gas lines for potential damageDraining and flushing water-heater tankChecking water-heater thermostat for proper operationConfirming that water-heater flue is venting properlyInspecting water-heater emergency gas-shut-off valve to ensure safe operation

Everything went perfectly! The gentlemen were very professional and took the time to answer our questions. We are already in the process of scheduling addition work with Liberty Pure Soluntions, Inc. We are so happy that we choose to take advantage of this "Angie's Big Deal"....we feel confident that our plumbing inspection helped us to understand what we may need to do in the future and that currently everything is up and running!

I needed a new water heater and called 5 different plumbers in the area that I found on Angie's list. Liberty was among the lowest priced while also having a high quality product. The person I talked to on the phone was very knowledge about the product and was able to answer all my questions right away. Some of the other providers had to look up information about the make and model they would be installing and had to call me back. I was able to get an appointment within two days. The guys they sent over were on time, courteous and professional and completed the job in a timely fashion. As far as I could tell, the work was of high quality. I will likely call them again in the future should any other plumbing issues arise.

They were fast, thorough, well-informed, and explained everything perfectly. Sales staff was very responsive and always courteous. Their price was very competitive. Would definitely use them again.

All the staff i had contact with were very helpful and professional. They do high quality work at a reasonable price. This is the first time I used them but I plan to use them for all my future water conditioning needs.

I came home the night of Jan 6th to a busted water pipe. Unable to find the shutoff for that pipe, the water had to be shut off at the main. I called Liberty Pure immediately and, unfortunately, since everyone's pipes were freezing, no one could get there that night. They showed up at 0900 the next morning, replaced the pipe and rerouted it so it was properly routed the pipe so it was inside the insulation (something the builder neglected to do). He then went out to respond to other calls but returned with a pipe sleeve and new insulation to protect the pipe. Additionally, he showed me where the front and back hose bib valves were and disconnected both hoses for me. All of this I considered above and beyond. For all that, I was charged $225 but they honored a 5% Angie's List coupon. When the insurance adjustor saw the bill, he was floored at the honesty of the charge. He told me he had just left a house that required less plumbing work (or maybe had less provided) but they had been charged $735. I responded with that was why I was willing to go without water for 14 hours, so I got awesome service and didn't get screwed on the price. I will NEVER use another plumber.

Initially called due to the old pressure control pipe corroding and breaking off causing pressurized water to come out into the basement. Luckily I was in the basement at the time. Upon checking Angies List and contacting Liberty Pure Solutions, Inc, Mike and Doug arrived promptly and replaced the well system with a new water pressure tank with stainless steel fittings, pressure control, pressure valve and pressure meter. Being new to well water and water softner I had no idea about the water softner beside putting salt in the one container. Mike and Doug explained the process of the water softner, inspected the unit, test the water and serviced the water softner finding that it has almost no neutralizer. I highly recommend and will use Liberty Pure Solutions Inc. again.

Saw the Liberty plumbing truch in a parking lot, after 3 other estimates Liberty came right on the mark. They were timely, professional. The fact that they followed up to be sure everything was ok, great job.