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"I recently hired Budget Waterproofing to address ongoing moisture and standing water issues in my basement, and I couldn't be more pleased with the results. Before their team stepped in, I was dealing with a musty smell, mildew buildup, and even standing water after heavy rains — it was a persistent and stressful problem. The crew arrived on time from the start, the team was professional, knowledgeable, and easy to work with. They clearly explained what needed to be done and completed the job efficiently. I especially want to recognize Chris, who went above and beyond during the cleanup process. He took extra care around my property and left everything cleaner than when they arrived, which I really appreciated. Every member of the team was courteous and respectful. Since the work was completed, my basement has been dry, fresh, and free of any moisture problems. It’s made a huge difference in the comfort and value of my home. I now have peace of mind every time it rains — and that’s priceless. I highly recommend Budget Waterproofing to anyone experiencing water issues in their home and are on a budget. Their expertise and dedication to quality work truly stand out."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Quick, efficient, super communication, great cleanup. Highly recommend."

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."

"First class in every way. Our special thanks to Foreman Rob, Dante M, Corey G, Brandon C., and Justin. They were very courteous and professional in every way. All projects were nicely done, completed as planned, and clean up was complete. Rob, Dante, Corey, Brandon, and Justin are outstanding representatives of JES and do great work!"

"Dan was highly professional and offered an excellent evaluation of my needs. He actually went into the crawl space to better understand my needs. A good neighbor and a person to know. Thank you."

"I highly recommend Brother's Waterproofing for your waterproofing and remodeling needs. John, the owner, came to the house right away and provided a free estimate for the leaks in my rental property. From the first day to the last day, John stayed on top of the project to ensure his crew addressed and the leaks and repaired the damages in the basement and bathroom. I've dealt with a lot of contractors over the years, John and his staff are right up there in terms of expertise, reliability and quality."

"I needed the concrete stoop in front of my house re-poured and re-shaped. The job is coming along beautifully. Luke is a pleasure to work with and is managing my project very efficiently. He is friendly and knowledgeable and has answered all my concerns promptly. I look forward to seeing the job completed very soon."

"Very responsive"