Bottom Line Remodeling

It didn't happen.

See above.

unknown

unknown

unknown

.

.

unknown

Very well. No complaints.

Mr Nally came and gave me an estimate. I accepted the estimate, which then had to be modified slightly, because the stairs were not in the original estimate. Several weeks later (this was scheduled for my convenience), Mr. Nally and two workers showed up to remove the wooden door covering the 2 x 3 ft entrance to the crawlspace. They then, over the next couple of days, dug out the crawlspace, installed the footers and cinderblock walls, and backfilled around the walls. In the meantime, Mr. Nally had ordered the Bilco doors, and had them shipped to his location, so that they could be painted before installation. (It was too cold to do onsite). The painted doors were installed (and caulked where they met the house), along with the stairs, and the handrail. The site was "policed", and the job was complete.

The work was a little pricey, but he was good. It wasn?t a simple job. We had already bought the vanity, so it was more of labor like the water lines. He took out the old vanity and the old medicine cabinet and installed new ones. He had to move the water lines and drainage pipe because the previous owners had messed it up. He was good and very professional. He seemed to take a lot of pride in his work. I would recommend him.

I initially contacted Robert (the owner) by email and he called me within a few days. He made an appointment to come and see what I wanted and to price the job for me. A few days later he sent me by email a very detailed proposal that listed every item he would be installing, every aspect of the job he was proposing, and the price. I responded with a revised list - for instance he had that he'd install a combined ceiling fan and light fixture whereas I wanted the light to be a bar over the sink and the ceiling fan independently switched. He then submitted his revised proposal with the final cost. We spoke and agreed on a final price with the work to begin on or before a certain date. He had said the job would take one week. A couple of days before he started Robert came to my home to present and have me sign a contract setting out the exact job he was going to do at what price with a schedule of payments; the final payment due upon completion. He and his worker showed up the next Monday as agreed and by Friday morning of that week they were done. Robert is not only the owner but the primary craftsman. He was onsite throughout the entire job and kept me fully informed of his progress throughout the week. When it was completed I did a final inspection and was more than happy to make the final payment - he did a wonderful job in a truly professional manner. He told me he has been in business for himself about twelve years and it is obvious to me he is successful and I have no reason to wonder why - his work is excellent!

I got a quote and scheduled the renovation. Mr. Nally was punctual and professional, the entire job was completed in three days with two people workking full days. The quality of the job was excellent, the bathrooms look better than they did when they were new. I will use Bottom Line again, and recommend him without reservation.

Overall the job went well. Rob and his crew were exceedingly polite and friendly. Rob provides good work for a reasonable price. He is always focused on keeping cost down and will not nickel and dime you. Rob and his crew performed excellent rough work (electrical, plumbing, framing). In addition to work specified in our contract, Rob and his crew often provided extra services at no charge (e.g., cleaning up poor wiring by the home builder, building a simple closet in our foyer). They went out of their way to accommodate our family by keeping an operational kitchen sink and washer/dryer accessible during the six weeks between demo and cabinet setting. While our experience with Bottom Line was exceedingly positive, it was not without shortcomings. We did have a refrigerator water line leak after installation while we were away and the crew was off the job due to weather. The leak caused major damage to flooring that needed to be replaced. Rob took full responsibility and even gave thank you gifts to the neighbors who spotted the problem and limited the damage. The re-installation of the flooring was satisfactory, but not as good as when the crew originally laid the flooring prior to the cabinets being set. We would probably not recommend Rob's crew for detail work such as painting, staining and door casing/ trim, as such detail work had some obvious cosmetic flaws. When performing outside work, the crew left a lot of nails an debris underneath windows and on our deck that we had to clean up. Those shortcomings were the only reason Bottom Line received a B instead of an A. Given the scope of the job, the positives far outweigh the negatives. We would certainly consider Rob for work at our home again.

have been fighting water damage of wooden trim bay window for many years. finally realized that I am not going to win. So decided to call the expert for help. Robert Nally was very professinal and knowledge on the matter. He recommanded to replace the wood with vinyl (AZEK material). He was very prompt on his schedules. His work is execellent. I would definitely ask Robert Nally for future work.

We needed the work done in a very short time and Robert was the perfect choice. He provided us a very competitive quote and the work was performed in a very prompt and professional manner.

I called three times over the course of a week or two and got the answering service each time. The answering service was always polite and took the message asking for a call back to schedule an estimate. I never got a call back from Bottom Line, despite saying on the third call that I really wanted to give them business given their ratings on Angie's List and proximity to my home, but that this was their last chance. I'm disappointed that they didn't at least call to say whether they were all booked up, not interested, etc.

Great response, prompt detailed estimate. No subs. Did exactly what he said he would do, when he said he would do it and finished on schedule. I would recommend to anyone.

It went very well! All the work looks beautiful and functions properly. The contractor was very accommodating when we would alter the plans and he worked hard to create a renovation that would meet our expectations without exceeding the planned budget.

Robert Nally and his brother Kenny were professional, courteous, funny and I felt that I could trust them. I would hire them again. Robert showed up promptly to do the estimate and started work three weeks later and it took another three weeks to complete the work. Robert is competent and made some suggestions that I would not have thought of, like installing the pocket door between the master bath and bedroom so as not to interfere with the door to the new linen closet and it seemed to enlarge the bathroom. They showed up early each morning and thoroughly cleaned up at the end of each work day. Generally I was pleased with the end product. Two suggestions I would make is to be sure you are completely comfortable with the placement of everything (recessed lighting, cabinets, etc.) prior to installation and the floors could have been smoother. I don't recommend using a drum sander for sanding floors. We have used a belt sander in the past with better results.

Contractor arrived exactly when promised for estimate and produced estimate quickly. Estimate was a little lacking in detail and was missing one item, but overall was above average for this type of work. We selected another contractor for this job for various reasons, but we would definitely get an estimate from Bottom Line in the future for remodeling work.

These guys are great. They did a beautiful job, stayed right on budget and were a joy to be around.

The job went very well. Rob, the owner of the company, was able to work around my schedule when meeting with me as well as scheduling men to do the job. The men that worked were punctual and focused. I knew that there would be a few cans of worms as the house is 21 years old. The very first day, after demolition of the master bath, I panicked. The master bath was down to the studs and the attic was exposed. The attic was covered in mold. The guys told me not to worry that they would fix the problem. They found that my exhaust fan was venting into the attic because of a leak and the roof had a hole in it thus causing the mold. They told me how they would eradicate the mold with a bleach mixture. I bought new insulation and they installed it, they fixed the vent and the roof. The rest of the job went without a hitch. They were done in 10 days. Everything turned out better then I imagined.

unknown

The owner of the company was very good, and his staff was also very good and responsive to any changes that we wanted made. They are a professional group of workers.