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Cleanup Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Cleaning and restoration services, carpet & rug cleaning, marble, tiles, grout cleaning and polishing, water damage restoration, janitorial services, and power washing.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Carpets, upholstery, rugs, clean and polish, marbles, tiles, grouts, hardwood floors, & water damage restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.437 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
27%
3
8%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.4
punctuality
4.8
Showing 26-37 of 37 reviews

Mara S.
01/2013
4.0
carpet cleaners
  + -1 more
He did a great job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jean S.
12/2012
3.0
carpet cleaners
  + -1 more
Please see above.
Description of Work: Coupon expired and service was not arranged or used.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$119

Lynne S.
12/2012
4.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: I purchased a Big Deal for three hours of carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

peter B.
04/2011
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: They cleaned carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Win M.
03/2011
1.0
carpet cleaners
  + -1 more
The whole thing was a fiasco (except for the assistance from Angie's List).
Description of Work: I am very disappointed in this company. Having signed up for the "Big Deal" of 3 rooms fore $119, I then called the number on my receipt to make an appt. The man who answered was not fluent in English; in fact, answered not with a company name but "hello". I asked if this was VIP-Steemer and he said "yes". he finally grasped that I had a receipt from Angie's List and asked if I would be home that afternoon. I said "no" and he asked "How about Monday?". That was OK with me and he scheduled an appt. for 3 p.m. On Monday, after vacuuming the carpet and moving the furntiture, I waited for their arrival. By 4:30 p.m. no one had shown up and I called the number again and got voice mail. After complaining that no one was here, I hung up and called Angie's List to just cancel the whole thing. This was handled with no problem. I then called back VIP-Steemer to tell them I had cancelled. This time I got a live person (again not versed in English and answering with "hello" instead of company name). I asked if this was VIP-Steemer and he said "yes". I told him I was cancelling and he asked for my receipt number, then said that nothing was scheduled for that receipt number. I told him I was cancelling anyway and he said "That's OK" as though I was asking his permission.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nancy A.
03/2011
4.0
carpet cleaners
  + -1 more
I purchased the special deal after reading glowing reports. I used their web site to email them on Wed am ad as of Monday night I still hadn't heard from them. I left a few phone messages too. I had a very small window of time to get this done and was concerned that I wasted my money, but after leaving a message mentioning Angie's list I got a call and they did the job same day. Carpets look very good. He was on time and fast. I just wish he had answered my emails or phone calls more promptly.
Description of Work: Cleaned beige Berber carpet in 3 rooms. Was on time and quickly got to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Cleanup Steemer
We answer calls, and respond to emails in the order which they are received. In this case we returned her calls and tried to schedule a day for her job but already she had made up her mind and canceled her purchase, We aim to give qualitative and satisfactory services to our customers. We did not mean to ignore this customer; we were just following things in sequence order.

Elizabeth F.
03/2011
5.0
carpet cleaners
  + -1 more
I removed all nick nacks from tables and dressers so he could move small tables to uncarpeted areas. He put small chair onto bed. Every thing worked perfectly.
Description of Work: I bought an Angies List Cupon for carpet cleaning. Contacted Contractor. He came the next day as promised and on time. Called to let me know he was on his way to my home. He did a very good job. Pre spraying and steam cleaning my wall to wall carpets, including stairs and pet stain area I have. Smelled very fresh and clean when he left. Used my outside water bid for his truck and a bucked full of hot water for prespray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Julie M.
01/2011
4.0
carpet cleaners
  + -1 more
Overall, the cleaner did a very good job. He showed up on time, moved small pieces of furniture that needed to be moved, and was quite thorough. I would use this company again.
Description of Work: Carpet in 4 rooms were cleaned, as well as a hallway, stairs and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Leslie V.
01/2011
5.0
carpet cleaners
  + -1 more
We had a communication problem at first due to weather, but it was more then resolved and they did a great job. Will definitely use again. Thanks!
Description of Work: I had 3 rooms of carpet cleaned as well as the stairs. They did a fabulous job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

RALPH R.
11/2010
5.0
carpet cleaners
  + -1 more
On time, very good job, cleaned workplace and courteous .
Description of Work: steam cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

GIDEON O.
11/2010
5.0
carpet cleaners, ceramic tile, upholstery cleaning, floor cleaning
  + 2 more
Excellent job performance. I'll always use their services in the future.
Description of Work: I called them for my floor and carpet cleaning and showed up and performed excellent job. The difference was so amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ikechukwu O.
10/2010
5.0
carpet cleaners, ceramic tile, upholstery cleaning, floor cleaning
  + 2 more
Performed an outstanding job. Their charges was good. They came to my place on time and they were very professional. Performrd a job job in good time. I have tipped them for use in the future. They really know their job.
Description of Work: Steamed Cleaned my carpet in the whole house. It was a wonderful job they did for me. I'll recommend them for any one else for their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

8418 Kings Ridge Rd Apt B3, Parkville, MD 21234

www.cleanupsteemer.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Water & Smoke Damage

FAQ

Cleanup Steemer is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Cleanup Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cleanup Steemer offers free project estimates.
No, Cleanup Steemer does not offer eco-friendly accreditations.
No, Cleanup Steemer does not offer a senior discount.
Yes, Cleanup Steemer offers emergency services.
Yes, Cleanup Steemer offers warranties.
Cleanup Steemer offers the following services: Carpets, upholstery, rugs, clean and polish, marbles, tiles, grouts, hardwood floors, & water damage restoration.

Contact information

8418 Kings Ridge Rd Apt B3, Parkville, MD 21234

www.cleanupsteemer.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM