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Steve the Fireplace Guy

Fireplaces, Gas Logs, Natural Gas Lines,

About us

* Call Us Today For a Free Estimate* We specialize in gas fire installs, service, & repair, dryer vent cleaning, and air duct cleaning Steve started “Plumbing Works” in 1995 as a full service plumbing company out of his home. Shortly after the company began, Steve installed his first gas fireplace and loved it. The finished product and the thought of the joy his customers would get from using their fireplaces had him hooked. Steve redirected his path from plumbing to gas fireplaces and other gas work. Tired of snaking drains and fixing broken toilets, he decided if he could make a living just doing fireplaces, generators, grills and other gas piping, that was what he would do. With his wife and 2 children by his side, Steve the Fireplace Guy was born in 2003. Voted #1 for Super Service in 2012 and 2013 on Angie’s List, Steve strives to maintain the best service and care to each of his customers. Steve maintains his own small company with the goal of giving top-notch quality with his own dedicated staff of installers and service mechanics as well as his loving wife, still by his side, who assists Steve behind the scenes with the company.

Business highlights

30 years of trusted experience

Services we offer

5% OFF for Angie's List Members! Currently providing gas fire-place service and cleaning, gas fire-place updates, replacing or repair of outdoor gas lamps, gas appliance hook-ups for homeowners, repair of gas-line generators, run gas lines to and/or repair gas fire-pits (including set-up), and repair of gas grills. Use your 5% OFF for any of these services!!!

Services we don't offer

CHIMNEY WORK, NON GAS FIRE PLACES, Gas grill repair, Gas Fireplace Installations in District of Columbia. Not licensed to run gas lines or do installations at this time. We do not install wood burning fireplaces, or wood burning inserts.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
1%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 210 reviews

Joyce D.
03/2017
5.0
fireplaces, gas logs
  + 0 more
He clean my gas fireplace.
Description of Work: This is the second review I have done for the same service. He did a very good job and I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Phyllis S.
01/2017
5.0
fireplaces
  + -1 more
It went perfectly.
Description of Work: 2 gas fireplaces taken apart, cleaned and reassembled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne L.
01/2017
5.0
fireplaces
  + -1 more
unknown
Description of Work: Steve was awesome! Not only did he install a beautiful gas fireplace for us, but he had his team correct a previous gas line installation that another contractor had installed incorrectly for a new gas oven. He also cleaned our old fireplace doors and when they were reinstalled they looked like new!
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew R.
12/2016
5.0
fireplaces
  + -1 more
.
Description of Work: Excellent work!
Rating CategoryRating out of 5
Yes, I recommend this pro

KATHY S.
12/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Adrian F.
10/2016
5.0
water heater repair, fireplaces, gas logs
  + 1 more
Fantastic!
Description of Work: Great guy. Really knows his stuff. Wouldn'the use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrian F.
10/2016
5.0
gas grill repair, fireplaces
  + 0 more
Very well. Steve does a great job.
Description of Work: Steve came out to service our gas fireplace. He is so thorough and did a great job. More importantly, he is such a nice person! He is a pleasure to have in your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
06/2016
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
03/2016
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Installed a LP manifold in basement. Did all the necessary pipe work. Ran a long flexible pipe to the other side of the house for installation of a home backup generator, to be installed by another company. Purchase and installation of a gas fireplace. Once work began, Steve and his workers were very proficient and professional. At one point they even came out to fix an unrelated problem that a second contractor wasn't able to check in a timely manner. All-in-all, we were VERY pleased that we chose to use Steve the Fireplace Guy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,513

Francesco P.
03/2016
5.0
fireplaces
  + -1 more
unknown
Description of Work: Steve is very nice and obviously cares about his trade. He did an excellent job and was very competitive in pricing. I would recommend him (even my 2 year old like him! :) ). |-FP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Kevin B.
03/2016
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen R.
02/2016
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tony E.
01/2016
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Installed a gas fireplace. It's great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LYNN C.
01/2016
4.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin T.
12/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned up the fireplace completely. Runs perfect now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Mohsen M.
12/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Kyle, from "Steve the Fireplace Guy" came out to my place to investigate why my gas fireplace was leaking gas. He identified the problem, helped me order a replacement part, and then installed it when the part arrived. Kyle was punctual, friendly, professional and knowledgeable. He answered all my questions and fixed my fireplace. Couldn't ask for more!
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane V.
12/2015
5.0
fireplaces, gas logs
  + 0 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Dawnyel P.
11/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Date of Service - Jan 1, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane B.
10/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan V.
10/2015
1.0
fireplaces
  + -1 more
see above.
Description of Work: I'm not sure what is going on. Steve and his staff did a great job last year repairing our gas fireplaces and I recommended him to several neighbors. This year, when we had trouble with one of the fireplaces (through no fault of their work), we called three times over 3 weeks and we have not received a return call. So no service was provided, I can't even get a return phone call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Steve the Fireplace Guy
Hi [Member name removed], I'd like to respond to your Review. We just realized recently that our phones were not working properly for the last 4 weeks (or longer). We would be getting some messages, but we would not be getting nearly the amount that we usually do. Customers started sending emails letting us know that they tried to call, sometimes several times and would get no response. We are in the process of switching over to a new phone system. We respond quickly to Emails since this is how we were made aware of this problem. I'm sorry you had to use another company to resolve your situation. Please contact us if we can be of any further service to you. Warmest Regards, Steve

Robert R.
09/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Steve really knows his stuff about fireplace inserts and the installation was very professionally done. Beware though - it's not cheap!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Gary Z.
06/2015
5.0
fireplaces
  + -1 more
.
Description of Work: I used Steve the Fireplace Guy. I bought the fireplace online, I paid him to install.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert S.
06/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: He was extremely good. He had two helpers to assist with the instillation of the gas fireplace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
06/2015
5.0
fireplaces, gas leak repair
  + 0 more
unknown
Description of Work: installation of gas line for gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHERRY T.
07/2007
5.0
gas logs
  + -1 more
Wonderful experience. My husband wanted this done, but I was apprehensive and concerned about damage from the process. They did a great job and were delightful to work with. Courteous, respectful of our home and efficient. When we had another contractor look at the scope of work he lead to believe it was going to be a very difficult process with significant repair work necessary afterward. Steve and his crew were just great and found a way to do the work without cutting up our walls and ceilings as the previous contractor indicated would be necessary. We are totally satified.
Description of Work: Converted two wood burning fireplaces to gas logs. Cost includes the logs, gas company contact and gas line hookup, the labor and their being present when necessary county inspections occured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Contact information

Mobile Office, Olney, MD 20832

http://www.stevethefireplaceguyinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Natural Gas Lines,
Chimney Repair,
Gas Grills,
Water Heaters

FAQ

Steve the Fireplace Guy is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Steve the Fireplace Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Steve the Fireplace Guy offers free project estimates.
No, Steve the Fireplace Guy does not offer eco-friendly accreditations.
No, Steve the Fireplace Guy does not offer a senior discount.
No, Steve the Fireplace Guy does not offer emergency services.
Yes, Steve the Fireplace Guy offers warranties.
Steve the Fireplace Guy offers the following services: 5% OFF for Angie's List Members! Currently providing gas fire-place service and cleaning, gas fire-place updates, replacing or repair of outdoor gas lamps, gas appliance hook-ups for homeowners, repair of gas-line generators, run gas lines to and/or repair gas fire-pits (including set-up), and repair of gas grills. Use your 5% OFF for any of these services!!!
CHIMNEY WORK, NON GAS FIRE PLACES, Gas grill repair, Gas Fireplace Installations in District of Columbia. Not licensed to run gas lines or do installations at this time. We do not install wood burning fireplaces, or wood burning inserts.

Contact information

Mobile Office, Olney, MD 20832

http://www.stevethefireplaceguyinc.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM