Ultimate Flooring Design Center

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In 2011 and early 2012, I paid for an expansion of the upstairs rooms in my house by raising the roof across the rear of the house. The general contractor (DK Contractors, Inc., of Silver Spring, MD--which I rate with straight A's incidentally) and I agreed on who should handle which particular tasks. I agreed to install the non-bathroom flooring. Expanding the floor area meant that I needed to match, as closely as possible, new yellow pine flooring with adjacent old yellow pine flooring in the 65-year-old house. The flooring was difficult to find locally. The owner of Ultimate Flooring Design Center was able to locate the flooring and provided it at what I considered to be a fair price, even when compared to similar flooring (but of a different width) available from Lumber Liquidators. The necessary paperwork and delivery of the flooring proceeded smoothly. I have no doubt that design and installation of the floor would have been handled in an equally professional manner if I had asked Ultimate Floor Design to provide those services.

Ultimate Flooring removed old carpet and hardwood, and installed new pre-finished hardwood in three rooms in one day. The two workers were very focused and hard-working. Several days later I noticed a few dings, mostly slight imperfections in the wood's finish. They came out within a few days and repaired the dings with a hard wearing filler (wax?). I cannot even find them now; they remain filled smoothly after six months of wear.

Contacted David at Ultimate after getting a suspicious price from a national flooring installer. David was very obliging, and flooring price from Ultimate was extremely competitive without anything being "free". As we had hardwood installed in our kitchen by the builder, it was important to match that product in the adjoining rooms. Ultimate was able to offer the identical product. The installers "married" the new installation with the existing, and no-one is able to see where the new installation starts. We then selected a carpet for a runner. David had the edges bound and then installed by his carpet group. Again, everything went better than can be described. We are extremely happy with the entire process with Ultimate, and we feel we got a great value for our money. The installers were so talented and professional, and David is so knowledgeable that I don't think you can get a better group to work with. We're now 3 years later, and everything is still perfect. We will definitely use Ultimate Flooring again.

David is very good to work with from start to finish and the installers that his company works with are all very good. They worked with me with some issues that arose when the work was being done--not their issues, but issues with my home--and they were here late to get the job done and not cut corners. I would highly recommend them--especially for their attentiveness to resolving issues and making sure that the customer is satisfied even if it takes extra time. This alone is extremely worthwhile in today's world and this means more to me than just getting the job done at the absolutely lowest price. They earned their money on my job and I am very happy with the personal attention that I received. They earned my future business for more flooring work.

They helped us pick a great shade of bamboo and make a good decision. Their service was wonderful. They were very professional and helpful. They completed the job wonderfully and quickly.

He is amazing. David Harris is fabulous. I have used them for about 15 years. We originally found them because the carpet company we were using messed up and David Harris came in to fix the problem. Hey are really good and honest people. They do a great job. In one home, I had a flood and they ripped everything out of the basement and put new padding and carpet down. Whenever I have had any problems, I have always used him. I started using him since he was the primary flooring guy for a property management company I used to work for. We could always count on him.

I didn't feel they were interested in what I was doing. I didn't think they were very good at all...I was treated very badly. I sat there and every time I told them what I wanted the man told me what had to be done and every time it added $25 or $50...."I gotta move a piece of furniture, so that's another $30."

Overall they were great. Their estimation was excellent; exactly paid what they said. They were prompt and communicative. We had no problems with them. The price was high but it was worth the job they did.

Ultimate Flooring Design Center was excellent. Their price, quality, responsiveness, and professionalism are great. I highly recommend Ultimate Flooring Design Center.

.We wanted to replace the vinyl tile in our kitchen that was there when we bought the house in 1994 and was in very poor shape. We went to the store in Odenton and picked a vinyl floor tile that we liked. They had a good selection of well-known and respected brands. Mr. Davis said he would call us on the following Monday to make an appointment to come and make an estimate. When he called, he said he could come then, and he was here in a short time. He measured and called us with an estimate that day. We went back to the store on Saturday and signed the estimate and gave them a 1/3 deposit. We agreed on a day the following week for the installation.Three men showed up and worked hard and efficiently most of the day to remove the old and install the new tile. They were very con-siderate and kept everything as safe and clean as possible. The floor looks great. We are completely satisfied with the job. I want to particularly commend their speed and courtesy, which are not so easy to find in this area.

We visited the showroom several times looking at different kinds of flooring and getting samples. The staff was very helpful, but not pushy at all. After several trips, we picked out floors, and they came to our house to give an estimate. When it was more than we wanted to pay, they worked with us to bring the price down. I substituted a cheaper floor in one room and agreed to do some of the prep work. The actual installation took place about a week later. The installation took all day, but this was because they took the time to get every detail right. The transition strips and shoe molding were cut and installed seamlessly. The linoleum in the bathroom was cut so that the natural breaks in the art on the linoleum lined up with the edge of the shower/bathtub/kitchen cabinetry. I have inspected the job several times, and there is nothing I wish they had done better, and I can be picky about evaluating other's work on my house.

They were on time for our appointment and were very detailed in their estimate. We really appreciated their tips on what types of floor would work best for us and our lifestyle. They always offered pros and cons for every option, even when it would be cheaper for us, which is rare honesty these days! Once they wrote out the plans and the total amount there were no pushy sales tactics. They were more than happy to let us think about it. We had a great feeling about them, so a few days later we went to the actual store to see larger samples of everything. They were willing to come down on price and once we agreed, they were able to schedule installation for about 10 days later. The wood laminate was done the first day, carpet the second, and then the tile later. The tile ended up being back-ordered, but we appreciate how they kept us updated on the status of the order and got it completed as quickly as possible. The crews were fantastic, really thorough, and completely cleaned up after themselves. We absolutely love our new floors and working with Dave and the whole staff was a pleasure. I've now learned that it's worth it to work with local people who will be accountable and do everything perfectly! I just wanted to update that I've sent a few friends here to get their floors done and ALL have been thrilled with the work.

They were here the entire time doing their job diligently. The staff was great and did the carpet the 1st day and put in hardwood floors the 2nd day. They were very careful with the furniture and seemed extremely thorough. I liked their services and will use the same in future.