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Fichtner Services Inc

Roofing, Gutters, Siding,

About us

You can expect a GREAT EXPERIENCE when you hire Fichtner Services! We specialize in roofing, siding, windows, decks and gutters. For a free estimate please email info@fichtnerservices.com or call 866-591-1900. We provide award winning service at a reasonable price. We are a GAF Master Elite Contractor, James Hardie Preferred Remodeler, and Marvin Authorized Replacement Contractor. We offer several financing and payment options for our customer's convenience. Call for details!

Business highlights

29 years of trusted experience
Family Owned & Operated

Services we offer

Shingle, Cedar, Metal, Slate, Duradek, EPDM, TPO plus skylights -- James Hardie Fiber Cement, Cedar and Vinyl Siding -- Replacement Wood, Fiberglass, Vinyl and Aluminum Windows -- Copper and Aluminum K-style and Half-Round Gutters -- Wood and Composite Decks

Services we don't offer

Torch down and hot tar flat roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9301 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 301 reviews

David C.
08/2017
5.0
siding, replacement windows
  + 0 more
It was good. I've got a contract for skylights. They're supposed to do it within the next month. The estimate was free.
Description of Work: They sent me an estimate for skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy C.
08/2017
5.0
roofing
  + -1 more
They were honest and did not try to sell me something I did not need. I would recommend and use them in the future if needed.
Description of Work: They came out and looked at my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
08/2017
5.0
roofing
  + -1 more
It went well. They had lots of patience with our many questions. They were understanding about working with us to decide what color shingle to use, The work was done in the scheduled time frame. They fixed putting on leaf relief when there was a mix up from contract to work order. They came out and installed it the day of discovery. The roof makes us happy, especially on a rainy day like today.
Description of Work: We needed a new roof. Leaf relief installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from Fichtner Services Inc
Thanks for your review! Glad to hear that your roof performed well in yesterdays downpour! Please keep us in mind for any future renovations!

Mary P.
08/2017
5.0
roofing, skylights
  + 0 more
Once again Fichtner Services did a great job on services I needed for my home! Work scheduled and completed quickly by a courteous crew who cleaned up perfectly when work was completed.
Description of Work: Replacement skylights and roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fichtner Services Inc
Thanks for your review and for being a loyal customer!

Ronald E.
07/2017
3.0
roofing, woodworking, house painters
  + 1 more
Fitchtner employee came out, met with me but never contacted me with an estimate. This is the same employee that came out a couple of years ago to give me an estimate on a roof repair. He intentionally under bid the job by saying that things that needed to be replaced could be repaired. This lead to additional damage and additional expense.
Description of Work: Needed exterior trim painted on single family home. Called for an estimate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Fichtner Services Inc
Mr. [Member Name Removed]- When we first came out to look at leaks you were having your roof was only 11 years old. We did not install your roof. While we did find some issues and made some extensive repairs at that time in February, 2013, a full roof replacement was not warranted. We did not underbid, we tried to help save you some money by making some necessary repairs instead of trying to take advantage of you by telling you that you needed a complete new roof (we have been thanked many times for this by other customers). We came out again and did another extensive repair in 2015 that had nothing to do with the first repair. We never heard from you that the repairs we performed did not work. Then in March, 2017 you called to get an estimate for some exterior trim repair and painting. Our representative sent you the estimate via email on April 13, 2017 at 10:40 AM. I am sorry that you felt slighted by us not recommending a much more expensive roof replacement, but we believe this is an unfair evaluation of the honesty and integrity of our company.

ferris S.
06/2017
5.0
gutter repair, roofing
  + 0 more
outstanding. true professionals in every way
Description of Work: new roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony F.
06/2017
5.0
roofing
  + -1 more
I knew I needed to get my townhouse roof replaced, since it was nearing it's lifespan and from talking with about 2 dozen neighbors who replaced their roofs within the last 2 years. I called Fichtner Services, based on a great recommendation from my friends, to schedule an appointment. Kevin West, estimator, came out on the exact time & date we confirmed; was very knowledgeable; and forwarded me a very competitive quote. I knew I was in the right hands, so I agreed to the quote. Work began several weeks later, as agreed upon, and all the work was done within 1 day. The installers were great, professional, punctual, and were very clean and made sure that my property was left as clean as possible. I would use Fichtner again for any other project (hopefully not for another roof till the middle of this century!). Thank you to everyone on the Fichtner team!
Description of Work: Total Roof Replacement (shingles, drip edge, felt, Snow Country ridge vent, ice & water shield, flashing, pipe collars)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fichtner Services Inc
Appreciate your review Mr. [Member Name Removed]! Please let us know if we can do anything further for you!

Jay T.
05/2017
5.0
roofing, skylights
  + 0 more
Did an excellent job- Would highly recommend. Crew arrived on time - When promised. Completed job in one day. Protected plants and shrubs next to house. Did excellent cleanup after job completed. Used a contract crew with a Fichtner employee as super. During final inspection the next day the Fichtner supervisor caught one problem with flashing around top of skylights. Issue was fixed promptly. Very pleased with job. Only one small complaint. Gutter drip strip was installed per contract but gutter edge in some areas is below edge of drip strip. Could have used a wide strip to fix this issue. Would have given them an A+ if they had gone the extra step. Easily fixed on my own.
Description of Work: Replace roof - ridge vents - 2 skylights - 2000sq ft with GAF Timberline shingles - remove 2 old layers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Carol S.
05/2017
5.0
roofing
  + -1 more
It went as well as I could ever hope. Its kind of scary to see demolition going on, on your roof, with the stuff being torn off and thrown into piles. But the shingles themselves are just beautifully laid out. We have gotten a number of complements from our neighbors. They laid it out as beautiful as could be expected. The thing I thought was also impressive was the clean up. They got with exception of very few small pieces from the old roof everything off the ground. I was also impressed with the nail cleanup They missed very few. They drug magnets around the house several times to get the nails up. From the first time they came out to look at our roof and give us quote all the way through the review of the site for the post work survey, it was great all the was around. They are knowledgeable, efficient and I don't anybody could do a better job. We have recommended them to our neighbors.
Description of Work: A complete new roof. A Gold pledge warranty from the shingle manufacturer which is 50 year non-prorated. A 15 year warranty on the workmanship from Fichtner. 6 in down spout and 6 inch leaf gutter guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

James J.
04/2017
5.0
roofing
  + -1 more
Fichtner screw was timely, efficient and professional. They did a good job of clean-up when finished.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Stuart S.
03/2017
5.0
gutter repair, roofing
  + 0 more
Salesman was very knowledgeable, and workers were excellent.
Description of Work: Replace gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy T.
02/2017
5.0
roofing
  + -1 more
It was frightening to think about replacing our roof. Scott Geesey from Fichtner Services, made the final decision much easier. He spent time explaining the process and the cost. We were a little concern with the job starting on December 22. However, everything was completed in 1 day to our complete satisfaction. Jan Schmidt, the on site supervisor kept us updated and informed. We highly recommend Fichtner Services.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

christopher G.
02/2017
5.0
roofing, siding
  + 0 more
Fantastic! Gave me a great, detailed estimate, was very responsive to some questions I had about the tasks included and additional work that would be beneficial. Very reasonable price. My house was build in 1956 and I was expecting much more damage to the roof planks but it was minimal and Fichtner replaced damaged portions at very reasonable price. I also have cedar siding and they knew exactly what problems I was having and how to remediate. These guys really know what they are doing and are very reasonably priced. Met the crew and supervisor on the morning of the job, chatted for a few minutes just to confirm one or two things. Supervisor kept me updated during the day as they found problems (even emailed me pictures of some of the damaged roof planks they had to replace.) At the end of the day, I got home and they were just finishing up. Completely cleaned up the job site. Nothing left behind and my roof and siding look great! I'm completely confident I'll have no roof or siding problems for the rest of my life. Highly, highly recommend these guys! Real pros, know their stuff and very reasonable price. You definitely get your money's worth.
Description of Work: Replaced roof, repaired damaged wooden roof planks, repaired cedar siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Linda S.
01/2017
5.0
roofing
  + -1 more
Our experience with Fichtner Service was excellent. We were informed by several neighbors about how they have used the Fichtner Services and were so very please, that we should try them. Their sales person Scott Geesey was very knowledgeable about the roof and answer all of our questions/emails promptly. Out of the 3 roofing company quotes we received Fitchner Services gave us the best quote. It took one full day to install the new roof. The roof installers did an excellent job and were very through in cleaning up. I have receive several comments from other neighbors on how nice the roof looks and what a great job Fichtner Service did. The overall experience was excellent and we would definitely use Fichtner Service again.
Description of Work: Replace our roof with new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Fichtner Services Inc
Thank you very much for taking the time to leave your review! We hope to be able to work with you again when the need arises for future home improvements!

John P.
01/2017
5.0
roofing
  + -1 more
The crew doing the work showed up on time and did a very good job.
Description of Work: Repair to trusses as specified by a structural engineer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Peter B.
12/2016
5.0
roofing
  + -1 more
Fichtner was great. They were fast, responsible and professional
Description of Work: They replaced my roof and, while doing so, fixed or corrected problems done by earlier contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Fichtner Services Inc
Appreciate the review! Please let us know if we can be of further service to you on projects in the future!

Debra L.
12/2016
5.0
gutter repair, roofing, replacement windows
  + 1 more
Steve Finn provided an estimate for the work and was very good at explaining options to address our roof issues. On the day that the work was done, it went very smoothly. The staff were very professional and courteous. I wish I had installed a bath fan/kit in our bathroom sooner.
Description of Work: Fichtner staff replaced a skylight, installed a bath kit in our bathroom so that we could install a fan, repaired some shingles, and did some gutter work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
12/2016
5.0
gutter repair, roofing
  + 0 more
My entire experience with Fichtner Services was excellent. Their salesperson, Mike Bafford, was knowledgeable and responded to my questions/emails promptly. Their price was competitive with the 3 other roofing quotes I received. It took 2 days to complete the work, with the 1st day for the roof replacement and 2nd day was for the new gutters. The roof and gutter installers did an excellent job and were fairly thorough in cleaning up, but I did find a few roofing nails and spike/ferrule from my old gutters in some places. Overall my the experience was excellent.
Description of Work: Replace roof, install new gutters and gutter guards, and install 2 fan kits for bathroom exhausts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Response from Fichtner Services Inc
Glad to hear the project went smoothly! Sorry about the few nails that you found. We do our absolute best to try and get every last bit of debris, but sometimes it's like finding a "Needle in a haystack"! Hope to be able to work with you in the future on other improvement projects!

Martha M.
12/2016
5.0
gutter repair, roofing, siding, doors
  + 2 more
Fichtner Services provided an estimate promptly, and scheduled the work on a day that was convenient for me. The crew arrived promptly and did an excellent job. I was concerned that the removal and replacement of aluminum siding in order to install the necessary step flashing would leave the siding dented and damaged, but in fact the job was done so well you'd never know by looking that the siding had been disturbed at all. The framing around the door looks perfect and professional. The crew corrected alignment on the gutter that had been dripping on the door and even flushed it out for me. They cleaned up the mess of shingles and rotten wood well and left everything in very good shape.
Description of Work: While installing new sliding patio doors, my friend discovered that water leaking from a house-garage roof joint and gutter misalignment had caused many problems, including rotten wood over the door frame and wet insulation. In addition, the opening in the house's aluminum siding was so much larger than the sliding patio doors that custom flashing needed to be fabricated. He said he had worked with Fichtner Services in the past and recommended them, so I trusted his judgement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,910

Response from Fichtner Services Inc
Your feedback is much appreciated! I will be sure to pass it on to the crew as they strive every day to do the best job possible for all of our customers! Please let us know if we can help you out on any projects in the future!

David M.
12/2016
5.0
roofing
  + -1 more
From the 15 minute on site estimate to the final inspection just after the roof was completed Fichtner was very professional and did exactly what they said they would do. I will use them again, and will refer my neighbors and friends.
Description of Work: Roofing of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Fichtner Services Inc
Thanks for your feedback and your referrals! They are the highest form of praise for our company! Please be sure to ask the friends and family you refer to say that you referred them so that we can enter you into our monthly drawing for a FREE iPad!

William M.
11/2016
5.0
roofing, siding, replacement windows
  + 1 more
Great! Now I just need a big storm to ensure that it took care of the issue. Very professional. I would hire them again in a heart beat!
Description of Work: We had a leak around a large window in our family room. They pulled off the vinyl siding and found that the house seal needed to be fixed. We schedule a time and they completed it as they described.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jamie P.
11/2016
5.0
siding
  + -1 more
The siding supervisor, Shawn, was extremely profession. He was on time, pleasant, present for nearly the entire day, and cued the workmen to tack an occasional loose item he saw elsewhere. The workmen were clean, pleasant, and cleaned up the area perfectly, with no scraps of debris left behind.
Description of Work: We have a Tudor style home, and needed rotted trim boards replaced with Hardie, as well as 2 panels of the stucco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G.
11/2016
5.0
gutter repair, roofing
  + 0 more
My total experience with Fichtner Services was absolutely positive. Their sales person met with me to discuss my options. If I had questions my calls and emails were answered promptly. Fichtner worked with me to schedule this project and assigned a supervisor who oversaw the project when it started through completion. As with many projects, unforeseen changes become necessary. Fichtner was extremely flexible to amend the statement of work to adapt to what was needed. Their work crew arrived promptly every day and were very professional. I am extremely pleased with the result and would recommend Fichtner Services to anyone in need of home improvements.
Description of Work: Replacement of gutters, soffits, and trim on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Lynne H.
11/2016
5.0
gutter repair, roofing
  + 0 more
Fichtner did a complete replacement roof for us two years ago and were first class. We recently had a tree limb fall on the house and we needed to replace a small amount of guttering (12') and we added some gutter guard to our order. They treated us as well with our small order as they did with the full roof repair. Very professional.
Description of Work: Fichtner did a complete replacement roof for us two years ago and a recent gutter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Donald S.
11/2016
5.0
replacement windows
  + -1 more
They did a fantastic The lead craftsman, Francisco, was a pleasure to work with....always a smile on his face, even when things got difficult on second story windows. The level of his finish work was excellent. The manager, Nolan, also was a pleasure to work with...kept us aware of scheduling and followed up throughout the job. I could not recommend them highly enough, and plan to use them again in the future.
Description of Work: Installed all new Marvin Windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Contact information

1872 Betson Ave, Odenton, MD 21113

http://www.fichtnerservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
50157
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
07/05/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Skylights,
Windows,
Finished Carpentry and Woodworking,
Insulation,
Decks and Porches,
Doors,
Unfinished Carpentry,
Lighting,
Interior Painting

FAQ

Fichtner Services Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Fichtner Services Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Fichtner Services Inc offers free project estimates.
Yes, Fichtner Services Inc offers eco-friendly accreditations.
Yes, Fichtner Services Inc offers a 10% senior discount.
No, Fichtner Services Inc does not offer emergency services.
Yes, Fichtner Services Inc offers warranties.
Fichtner Services Inc offers the following services: Shingle, Cedar, Metal, Slate, Duradek, EPDM, TPO plus skylights -- James Hardie Fiber Cement, Cedar and Vinyl Siding -- Replacement Wood, Fiberglass, Vinyl and Aluminum Windows -- Copper and Aluminum K-style and Half-Round Gutters -- Wood and Composite Decks
Torch down and hot tar flat roofing

Contact information

1872 Betson Ave, Odenton, MD 21113

http://www.fichtnerservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM