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Fichtner Services Inc

Roofing, Gutters, Siding,

About us

You can expect a GREAT EXPERIENCE when you hire Fichtner Services! We specialize in roofing, siding, windows, decks and gutters. For a free estimate please email info@fichtnerservices.com or call 866-591-1900. We provide award winning service at a reasonable price. We are a GAF Master Elite Contractor, James Hardie Preferred Remodeler, and Marvin Authorized Replacement Contractor. We offer several financing and payment options for our customer's convenience. Call for details!

Business highlights

29 years of trusted experience
Family Owned & Operated

Services we offer

Shingle, Cedar, Metal, Slate, Duradek, EPDM, TPO plus skylights -- James Hardie Fiber Cement, Cedar and Vinyl Siding -- Replacement Wood, Fiberglass, Vinyl and Aluminum Windows -- Copper and Aluminum K-style and Half-Round Gutters -- Wood and Composite Decks

Services we don't offer

Torch down and hot tar flat roofing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9301 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 301 reviews

Rick M.
12/2023
5.0
decks
  + -1 more
Fichtner Exteriors did a GREAT job on our project. Nolan, Doug, Israel and his team were very skilled. Easy to work with. Came up with smart solutions. The price for the work was very reasonable. They went over and above what we expected and they were a pleasure to work with.
Description of Work: Repair a deck, and retaining wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Roger H.
07/2020
5.0
roofing, home builders
  + 0 more
Great! Fichtner Services came out quickly, gave us a good estimate, and scheduled the work within a few days. The crew that repaired the damage was professional and friendly. They just became our 'go to.'
Description of Work: Roof Dormer and Fascia repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wayne K.
01/2020
5.0
siding
  + -1 more
The same day I called they came out and gave me an estimate. They were able to come out a week later to do the job. They did a great job. My siding is decades old, and the new piece of siding they installed is pretty darn close in appearance. I also got an estimate from another company that is on Angie's List. Fichtner's price was less than half their competitor.
Description of Work: replace a piece of siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Young L.
12/2019
5.0
roofing, replacement windows
  + 0 more
Had a leaking 2nd story window that was dripping water into the room below. Turns out that because the window was not first installed properly, it had rotted out and had created the problem. Fichtner was the only company that diagnosed the problem correctly and provided a reasonable quote. After using the team from Fitchner I had decided to get a roofing quote from them about a year later. This was even after I thought I had found a roofing guy (See one of my older posts). After comparing roofing quotes I decided to go with Fitchner because of the size of the job, along with their outstanding quality and reasonable pricing. The entire team did a great job.
Description of Work: Roof & Window Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Christian S.
06/2019
5.0
roofing
  + -1 more
This is a little overdue, but wanted to thank Steve F. for coming out to repair a shingle on my roof with such short notice. In late April, we had a borderline severe storm roll through the area and when I came from work that afternoon I had noticed a couple of deadwood limbs fell on my roof and onto the ground below. A piece of the limb (and not very big at all) had punctured a shingle (top layer only) on my barely 2-yr old roof (that Fichtner also installed in 2017). The next day, Steve came out and replaced the punctured shingle very quickly. Though late, I just wanted to take the time to say thanks! It's great to have Fichtner Services around in the local area!
Description of Work: Replacement of 1 Shingle (Apr 2019)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie G.
06/2019
5.0
roofing
  + -1 more
I am very satisfied with the project. They were very responsive regarding any issue that arose during installation and afterwards. The price for the services was reasonable for this area. I highly recommend them.
Description of Work: New Roof for House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Christian S.
03/2019
5.0
gutter repair
  + -1 more
On the 12th of March (2019) Fichtner Services came out to perform a gutter cleaning and tune up at my house, and did an outstanding job from start to finish. A crew of two members came out to perform the service, and were very thorough. I was amazed at how much dirt and debris accumulated in some of my gutters in a little over a year, even with gutter guards. There was one section in the back of my house (behind my garage), where it looked like someone took a flower pot and dumped wet potting soil into my gutters... :-) All gone now... What I also appreciate is the tune up that was performed. The crew discovered many of the gutters had little to no caulking and they addressed it all. They even addressed an issue I had at the back of my house (same spot I mentioned earlier, but where the garage section meets the main part of the house in the rear), which was a small gap between the gutter and the vinyl siding which- over the years- let water drip down on the ground, eventually creating a fairly deep hole in the near my foundation which I only discovered (and repaired) very recently. As for the gap above, the crew went above and beyond and installed kick flashing and caulked it well to ensure that the gap is no longer there. I'm so grateful to have a reputable home contractor like Fichtner Services in the neighborhood. I would highly recommend them to anyone. Two years ago they gave me an amazing new roof, and have performed two gutter cleanings since then, including this one. If you're like me and don't like to climb ladders to get onto the roof to clean and tune up your gutters, just give Fichtner a call (or just give them a call anyway, even if you do like to climb ladders). They have an outstanding work ethic, and that is something you will see from the customer representative at the main office, to the crews who service your home. It gives you peace of mind. Thanks for a great experience Fichtner!
Description of Work: Gutter Cleaning and Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
12/2018
5.0
gutter repair, roofing, siding, replacement windows, skylights, doors
  + 4 more
I have been a Fichtner Services customer for well over a decade. Not only have they replaced and repaired my roof, they have installed and replaced skylights and sliding glass doors. Two years ago they did an amazing job taking all of the wood siding off the exterior of my house and replacing it with Hardie Board and it looks beautiful. The office staff is always helpful, but they outdid themselves today. A hard rain revealed inside flooding from one of my sliding glass doors and I could not find the source of the leak. I called Fichtner at 8:30 am and someone was here at 12:30 pm and identified the problem and promised to get me on the repair schedule quickly. Their professionalism, followup, courtesy and great work is why I only go to this company whenever I need work on my home.
Description of Work: Sliding door leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fichtner Services Inc
Thank you, [Member Name Removed]! We truly appreciate your kind feedback and your support of our company. We are glad to have your as a customer!

Benjamin B.
09/2018
5.0
roofing
  + -1 more
I called Fichtner Services because a section of soffit and flashing was damage during a wind storm. The estimate came early to inspect the job. He take a small deposit and the office called later with the date of the work. The crew showed up on time and performed excellent work. I would use them again.
Description of Work: Repair of storm damage to my roof soffit and flashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fichtner Services Inc
Thanks for the review Mr. [Member Name Removed]! We have a full service department at the ready to take on repairs. We hope that you will think of us in the future for your home improvement needs!

Carol S.
09/2018
5.0
siding
  + -1 more
Thorough,clean, lining sheet. they also took pergola to get to the wall and replace it. .
Description of Work: siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
09/2018
5.0
roofing
  + -1 more
Overall, our roof installation went well. Mr. Bafford came to the house to do the roof consultation. We appreciated his professionalism, knowlege in roofing, and being prepared as well as thorough. Afterwards, I contacted Mr. Bafford a couple of times with questions and he got back to right away. The price quote was fair and comparable to other quotes we received. Mr. Bafford came out to the house a second time with materials to assist us on selscting a roof color. Unfortunately, after everything was scheduled, our old roof leaked. Fitchtner Services were great about moving the roof install date sooner. The crew came and they were done in one day. They picked up scrapes and you could barely tell they were there. The roof looks great and I’m very pleased with the work. Thank you! Sincerely, Lisa L
Description of Work: New Roof Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Armand S.
06/2018
5.0
roofing
  + -1 more
Very well. Good, hard-working team of roofers and efficient team manager. Got the work done in a reasonable and predicted time. Cleaned up the great mess (due to having two old roofs to get rid of before installing the new one) Extremely pleased by Fichtners' work and would recommend them highly
Description of Work: A new roof on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
06/2018
5.0
roofing
  + -1 more
The work went really well. May 15th Steve (service manager) came out with his assistant to quickly check out the entire roof (2 story colonial single family home). I had extra shingles on-hand from a few years back when we had another contractor put on a front porch. Steve checked out the Owens Corning shingles to make sure the extra could be used. Steve let me know after signing a simple service agreement, which he fully explained that they'd be out in the next two weeks, where they'd call the day before they came out. The two technicians arrived a little late, but no worries here as I work from home. They were courteous, professional and finished up in about 1.5 hours! They cleaned up and said I'd be contacted for payment. Teresa handled the appointment scheduling and was prompt to get back to me so that I could pay online with an electronic check, nothing to send in the mail :) Her first email to me was to make sure the job went as expected.
Description of Work: Our roof of about 17 years needed shingles replaced from this past winter's storms. We also found that the ridge vent also needed replaced. We have solar panels on both sides, so work was only needed on the other exposed sides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Thomas H.
06/2018
5.0
roofing
  + -1 more
We are new to the area. Most in the area want to charge you for an initial visit. This company did not charge anything. In my opinion this is an attribute of a good business model. The next time I need roof work Fichtner Services Inc will be the first to call.
Description of Work: A second opinion on roof work and status of roof overall.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy B.
05/2018
5.0
roofing, skylights
  + 0 more
Experience was excellent, from first telephone call, to estimator visit, prompt delivery of cost and materials quote to the job itself, and cleanup. Everyone was polite, helpful, professional and efficient. Friendly as well. Roofing crew was awesome; started early and worked late. Cleanup was impressive; I didn’t find a single nail! This was a multi-day, tough job due to steep roof pitch, among other things. I highly recommend this local, family-owned and operated company.
Description of Work: Full roof and skylight replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris F.
04/2018
5.0
roofing
  + -1 more
Excellent--will recommend to others--Great communication,Great workmanship
Description of Work: Complete roof tear off and re-shingle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

K T.
02/2018
5.0
roofing
  + -1 more
Fichtner Services was a pleasure to deal with for the replacement of our roof. From the initial call to the office, to meeting with the salesperson, to the professionalism of the crew, and finally to the follow up - they exceeded at customer service. The new roof looks amazing and we could not be happier with it.
Description of Work: Roof replacement / installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Bob E.
02/2018
5.0
roofing, replacement windows
  + 0 more
Friendly professional service at a fair price. The work was completed very quickly with no issues.
Description of Work: I need a new roof and also need a large window installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF H.
01/2018
5.0
siding, skylights
  + 0 more
Fichtner did a great job on our roof, skylights, and siding. They were very responsive from the beginning to end of the process. All work was done with quality, and on-time. Their crews worked hard and diligently o complete the project and communication was good. I'd use them again!
Description of Work: Replaced roof shingles, replaced some siding, and replaced two skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
01/2018
5.0
roofing
  + -1 more
Fichtner Services did an outstanding job installing a standing seam metal roof to a front portico that has both curved metal panels and hipped sections. Due to the shape and some intricate details, other companies said they could only do it using copper material, but Fichtner Services offered that they could do it in either steel, aluminum, or copper. We chose 24ga coated steel material, and Fichtner prepared template and ordered custom barrel section panels. When the installation crew first arrived, the project manager and crew leader explained how the work would proceed, answered questions clearly, and easily adjusted to a slight change requested to the front edge form of the roof. The crew demonstrated they were very talented in cutting and folding the metal sections and installing the system with 1” standing seams. The workmanship was excellent and we were very happy with the result. All communication with Fichtner Services was very professional, and responses to questions very prompt. We would definitely hire them again.
Description of Work: roof installation on a front portico

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
11/2017
2.0
roofing
  + -1 more
Estimator showed up on time, was courteous and professional. Due to the roof's lower pitch, was recommended a "flat roof" on that section of house (approx. 23 x 17) at a cost of $7000-$8000. I suggested replacing a portion of the roof using a weatherguard underlayment and new asphalt shingles, a solution that I know works very well on another house I own with an even lower pitched roof. I was rebuffed. Their quoted price strikes me as high by a factor of two or three (have not yet received a written estimate) having replaced roofs on two other houses recently, including one with a flat roof section twice as large.
Description of Work: Repair of small intermittent leak in 10 year old asphalt shingle roof

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Fichtner Services Inc
It is unfortunate that we are receiving a negative review for following proper installation guidelines. I am glad to hear you liked our estimator Kevin. He has been in the roofing industry for 35 years and has installed thousands of roofs. He is as honest as the day is long and is an expert in installation techniques and materials. Intermittent leaks occur on low slope roofs such as yours because shingles are not capable of shedding the water. Weather guard ice and water shield is only designed to protect against intermittent ice dams. As for pricing, there are plenty of cheap flat roof products available, however these do not last as long or protect as well as the single ply membranes we offer. We value our reputation and to install a system that we know is wrong is not something we choose to do just to make a buck. Good luck with your project.

Patricia L.
09/2017
5.0
roofing, skylights
  + 0 more
Fichtner did an excellent job. A crew of 6 men and a supervisor removed the old roof and skylight. The work involved removing two sets of shingles and the mostly rotten plywood underneath, then putting in all new plywood, shingles, and skylight. The work was more involved than anticipated, but they nonetheless got it done in one day's time. Before starting the job, they had given me itemized additional costs in the event that the work did exceed the estimate, and they stuck to this. Site clean-up was very good. I would use them again.
Description of Work: New roof and skylight on 2-car garage/apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fichtner Services Inc
Thanks for your review! Glad all went well! We look forward to working with you in the future!

Susan V.
09/2017
5.0
roofing
  + -1 more
Fichtner Services is an outstanding company and worth every penny! Our large, 22+ year old roof need to be replaced; their estimate was very fair and their roofing crew and supervisor hard-working, efficient and knowledgeable. The materials were delivered the day before and the supervisor and crew were here by 7:30 AM on the appointed day. The crew moved patio furniture and covered our fish pond to prevent any damage. And when it was discovered that 16 sheets of plywood needed to be replaced, Jan, their supervisor, explained everything before proceeding. The crew worked tirelessly and completed the entire job including cleanup (leaf blowing all walkways & magnets to pickup errant nails) by 7:15 PM the same day. Amazing! The next day Jan returned and explored the grounds to make sure all the debris and nails had been removed. An excellent local firm with great employees, strong work ethic, and wonderful customer service. I would use them again if ever needed!
Description of Work: Our large, 22+ year roof needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Response from Fichtner Services Inc
Thank you for your detailed review! We strive to make all of our customers extremely satisfied with our service and it sounds like we hit the mark with yours! Please keep us in mind for any future home improvement projects!

Y S.
08/2017
5.0
roofing
  + -1 more
Excellent job would recommend this company.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christian S.
08/2017
5.0
roofing
  + -1 more
This team is amazing! It all began when we had those heavy rains at the end of July. Something told me to go into my attic and check things out. Sure enough, I discovered two leaks at the crown of the roof, and it was then I decided to make the call over to Fichtner, because I already knew these folks were amazing based on all of the positive reviews (and the work they had done on the house prior to me moving in). As the day of heavy rain went on, my leaks got worse. I took some photos and sent it over to one of the members (this was midnight), and they came back at 6:30 the next morning to make a temp repair...which had held up well (even considering that the storms just kept coming for a while). Several weeks later, I finally have an amazing new roof (and shed roof as well), and the neighbors love it. I couldn't be more happier, and now (for a long time) I won't have to worry about the roof. Thanks so much for your great service and I look forward to future projects with your crew! Cheers...
Description of Work: New Roof installation, including the shed in the backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1872 Betson Ave, Odenton, MD 21113

http://www.fichtnerservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
50157
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
07/05/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Skylights,
Windows,
Finished Carpentry and Woodworking,
Insulation,
Decks and Porches,
Doors,
Unfinished Carpentry,
Lighting,
Interior Painting

FAQ

Fichtner Services Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Fichtner Services Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Fichtner Services Inc offers free project estimates.
Yes, Fichtner Services Inc offers eco-friendly accreditations.
Yes, Fichtner Services Inc offers a 10% senior discount.
No, Fichtner Services Inc does not offer emergency services.
Yes, Fichtner Services Inc offers warranties.
Fichtner Services Inc offers the following services: Shingle, Cedar, Metal, Slate, Duradek, EPDM, TPO plus skylights -- James Hardie Fiber Cement, Cedar and Vinyl Siding -- Replacement Wood, Fiberglass, Vinyl and Aluminum Windows -- Copper and Aluminum K-style and Half-Round Gutters -- Wood and Composite Decks
Torch down and hot tar flat roofing

Contact information

1872 Betson Ave, Odenton, MD 21113

http://www.fichtnerservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM