Hamilton Plumbing, Heating & Air Conditioning

5.0(
132
)

Plumbing, Heating and Air Conditioning, Water Heaters,

... +7 more

About us

Hamilton Plumbing and Heating Co is a family owned and operated business serving the community since 1978! Offering superior quality work and excellent customer service. We are licensed and trained professionals in Plumbing, Heating and Air Conditioning. Specializing in Water Heaters.

Business highlights

47 years of trusted experience

Services we offer

Water Heater Replacement Air Conditioning Faucet Replacement/Repair Garbage Disposals Toilet Repair/Replacement Hose Bib Installation/Repair Gas Line Installations Water Lines Installed/Replaced Drain Lines Installed/Replaced Plumbing/Gas for Kitchen Remodeling Dishwashers Installed/Replaced Main Water Valve Replacement Main Water Line Replacement Boiler Replacements Hot Water/Hydronic Heating Heat Pumps Gas Furnaces

Services we don't offer

Main Sewer Drain Cleaning.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9132 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
2%
2
2%
1
1%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Write a review

Filter reviews by category

Showing 126-132 of 132 reviews
Roger E.
10/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: A pressure test was needed to be performed on a gas line. The line had not been used in several years, so leaks were to be expected. Hamilton plumbing took real time and care to find the leaks and repair them. I feel as though other companies might have given up after so many tries, but they were so helpful and attentive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Arden G.
09/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Hamilton Plumbing, Heating & Air Conditioning
[Removed member name], Thank you for taking the time to grade our company. I'm curious as to your reasons for the grades you chose, especially since you did not write anything about the services performed or your experience with us. To give a description of the work performed, we were called out on a Saturday because your tub/shower diverter was broken. We arrived that afternoon, assessed the situation and explained the options. One option was to attempt to fix the valve, the other option was to replace the valve. We took measurements and scoped out the house to determine accessibility in order to give a fair, firm price for replacing the valve. You asked that we attempt to fix it if we could. We were able to take the valve apart and removed the broken parts. Explained that in order to warranty the repair we needed to use OEM parts and not generic replacement parts and it would be a few days before we had them. You agreed that was fair and reasonable and asked that we get the parts. We charged you a standard service call fee instead of an after hours fee for coming out on a Saturday because we were unable to solve the problem at the time of the call. We also explained that if the replacement part was not available or it did not fix the problem then we would credit the service call fee towards the quoted price to replace the valve. You called Monday morning and explained that you went to Home Depot and bought a generic replacement part and installed it yourself after we showed you how to disassemble the valve. At that time you asked about an old foam gasket that did not come with the replacement assembly you purchased. Asked if it was with the broken parts we had taken to match up to the new parts we were getting for you. We explained that the part was not necessary for proper operation, but if we had it then we would stop by and drop it off. We were unable to locate the gasket with the parts that we had and therefor did not drop it off. We apologize for not calling to explain that we did not have the gasket. We are very sorry that you are not satisfied with our services and our attempt to resolve your plumbing problem as fair and honest as possible. We hope you understand that the fees involved (service call fee) are in line with our competition and set to cover basic overhead costs. We hope this does not interfere with you wanting to do business with us in the future. As you can see from the rest of our reviews, customer satisfaction is a huge part of our business practices and an unsatisfied customer is something we do not take lightly.
Manuel M.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed a tap to the main line for the refrigerator water dispenser. The job was completed within 2 hours. They had to saw a small hole on our basement ceiling, which I had to patch up later.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas T.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed electric water heater. They were prompt, knowledgeable and friendly.They replaced our water the same day we called, on a Saturday. Only people to call for my plumbing needs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Michael M.
03/2015
5.0
plumbing
  + -1 more
.
Description of Work: Replaced a ejector pump a sink drain and a bathroom sink and counter
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
stuart P.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: New water heater install. They arrived on time, discussed options, quick install, professional crew, couldn't even tell they were there except for the shiney new water heater. Not an exciting purchase or one a homeowner wants to make but the crew did a great job and it is nice to have hot water again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Fred M.
09/2014
5.0
plumbing
  + -1 more
NA
Description of Work: Excellent and prompt service for same day call to address water leak under kitchen sink. Replaced disposal with much improved unit at reasonable cost.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375

Contact information

8607 Belair Rd, Nottingham, MD 21236

www.HamiltonPlumbingandHeating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Licensed*

Trade License Number
74739
Trade License Locale
MD
Trade License Authority
Maryland: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs

FAQ

Hamilton Plumbing, Heating & Air Conditioning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Hamilton Plumbing, Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hamilton Plumbing, Heating & Air Conditioning offers free project estimates.
No, Hamilton Plumbing, Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Hamilton Plumbing, Heating & Air Conditioning does not offer a senior discount.
No, Hamilton Plumbing, Heating & Air Conditioning does not offer emergency services.
No, Hamilton Plumbing, Heating & Air Conditioning does not offer warranties.
Hamilton Plumbing, Heating & Air Conditioning offers the following services: Water Heater Replacement Air Conditioning Faucet Replacement/Repair Garbage Disposals Toilet Repair/Replacement Hose Bib Installation/Repair Gas Line Installations Water Lines Installed/Replaced Drain Lines Installed/Replaced Plumbing/Gas for Kitchen Remodeling Dishwashers Installed/Replaced Main Water Valve Replacement Main Water Line Replacement Boiler Replacements Hot Water/Hydronic Heating Heat Pumps Gas Furnaces
Main Sewer Drain Cleaning.

Contact information

8607 Belair Rd, Nottingham, MD 21236

www.HamiltonPlumbingandHeating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed