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"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Fantastic job! The basement looks amazing and ads so much value to our home. will use again!"

"From the first time we had Mole Construction Inc quote on our kitchen project, they were professional, courteous, accommodating and really could not have been better to work with. It was very much a team process and everyone on their team was super helpful. The quality of the work their tradesmen did was just excellent. And we appreciate having a project coordinator, Manuel who came almost every day to make sure the project moved along. He kept us up to speed every step of the way. We absolutely love our new kitchen and can't imagine anyone doing a better job!"

"Although we wound up going with a different contractor, the folks at City Renovations were fantastic. They were very responsive, checked in to see if we had questions, and their process for allowing customers to monitor jobs seemed top-notch. Mike and Simone were both wonderful. Although we did not use City Renovations this time, we are keeping them at the top of our list for future renovations as well as smaller jobs."

"After doing much research I hired John Krause Construction for a very large project: Sunroom addition, deck, patio, front hardscape and landscape with design of my entire house and yard! John came out personally and was very honest and his pricing was fair. They did an amazing job taking my vision and making it a reality. The crews were efficient and responsive. I will use them in the future."

"JES Foundation contracts all their electrical work out to Root Electric. In the process of installing my new sump pump, back-up sump pump, and sump pump alarm system, it was determined that a new dedicated outlet could not be created due to my existing electrical panel being too small. Thus, I needed to get an electrical panel upgrade. Through JES Foundation, a date and time was arranged to have my new electrical panel upgrade installed. The lead Root electrician Andrew, and his assistant Andy, dd a terrific job installing the new upgraded electric panel. They were both very friendly, efficient, and professional. Andrew afterwards walked me through everything that was done, and answered any questions that I had. They also cleaned up afterwards very well. I highly recommend Root Electric and JES Foundation to anyone who needs their expertise."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"Satisfied."

"I had such a great team working on my home. Every project was completed exactly how I requested and done timely. The most important factor for me was how they cleaned up after themselves after every job. Also, the constant communication. The work is definitely quality. I did everything in phases just to get a feel of their work. I had electrical and painting done in my office and mudroom. I later decided to hire them to complete some electrical, painting, gym, and storage built out in my basement. I am saving up for the full bathroom I want done in my basement. Will definitely hire them again."