City Renovations & Remodeling LLC

Although we wound up going with a different contractor, the folks at City Renovations were fantastic. They were very responsive, checked in to see if we had questions, and their process for allowing customers to monitor jobs seemed top-notch. Mike and Simone were both wonderful. Although we did not use City Renovations this time, we are keeping them at the top of our list for future renovations as well as smaller jobs.

It went very well. Very professional and competent. A good experience!

I was very satisfied with the work that was done.

Work was done timely and professionally.

I highly recommend City Renovations and Remodeling to new and experienced homeowners and investors. In fact, Mike Wiggs, owner of the company, was highly recommended to me from a trusted source. Mike has been my designer, general contractor and project manager for over three years. He and his team of subcontractors for all the trades and handymen have successfully completed numerous projects for me. The internal big jobs included Mike and his team remodeling my basement into a permitted apartment with an egress window, injection well system, and recessed lighting; remodeling my kitchen into a larger space, better layout and upgraded appliances, cabinets, backsplashes (e.g., switching from an electric cooktop island to a slide-in gas range and installing a peninsula); changing the location of the sliding door and a set of windows in my sunroom for better flow and sightline from the front door entry to the patio door leading to my wooded backyard; replacing the damaged one of the two HVAC systems (i.e., one for the first floor and basement and the other for the second floor); and whole house interior painting and decorative touches (accent walls, trim, etc.) The external big jobs included Mike and his team resolving the sources of severe water damage to my two-story front door entry area and installing a new door, side lites and stoop. He resolved other water problems at my house by installing upgraded, larger gutters connecting to a new underground drainage system, and re-grading a section of the backyard next to my house in order to better collect water coming onto the house and move it away from the house. The other jobs Mike and his team completed include installing decorative lighting in the front of my house and security lighting at the sides and back; installing and repairing wooden privacy fencing in my backyard; washing away years of mold, mildew and stains from the siding of my house; and installing shelving for two closets and the laundry room to increase my storage space. After years of City Renovations and Remodeling successfully improving or repairing my home, I hired the company to help me with an investment rental property. Mike completed a walk-thru assessment and report to supplement the information from the home inspector and appraiser. Through my pre-purchase consultation with Mike, I got a good idea of what it would take improve the property given my goals and budget. I look forward to working with Mike and his team to renovate the property.

I used another Handy Man named BAM. he lives closer to me. I determined this by his phone area code.

My "no" on hire again should really be a "maybe." Finished project looks nice. Mike is responsive and honest. It's clear that he takes pride in the finished work. I would consider him for a handyman project, but not a significant job. I thought I was paying (what felt to me like a retail price) for a project managed by a general contractor with the work done by subs -- carpenter, painter, tile worker, plumber. But Mike staffed it like a handyman project. In that respect, I don't feel that I got the best value for the money. We had some communication issues. I'm not a contractor and didn't understand/anticipate things that Mike had in mind. That issue might have been mitigated by the use of a designer. I didn't click with the cabinet vendor. Mike should have known that the cabinet order was not finalized or placed. We had a delay of a couple weeks because of that. Then, we had another delay of a couple weeks because the sink arrived damaged. I'm thinking that Mike should have unpacked the sink when it arrived, so he could have ordered its replacement - thus avoiding that delay? The tile came out uneven in a couple places and had to be redone. It still isn't perfect, but the imperfections aren't noticeable. Use of a tile contractor might have avoided this? The drain venting for the toilet remains a perplexing issue, and perhaps use of a plumber would have avoided this? Not sure. Mike assures me they didn't touch the drain vents. As it is, a toilet flush causes the sink drain to gurgle unless water has just been run in the sink. Mike is still trying to resolve this. Delays on the project understandably created conflict in the household. Some stress is to be expected in a construction zone located inside an occupied dwelling -- but I love construction and my husband is generally easy going. Nonetheless, in this case, my husband and I came into unnecessary conflict because of the glitches noted above.

Everything was simply unforgettable! I responded to an ad for Black Friday Special: name your price for the job with no reasonable offer refused! I emailed the company letting them know I wanted some rotten wood replaced on the window dormer and a ceiling repaired and painted. Mike said he would trust what and wanted and the price of $400.00. The carpenter and the painter arrived early. Mike arrived shortly and went over what needed to be done. I had purchased treated lumber so Mike purchased with receipt the correct wood. The carpenter quickly saw that more rotten wood had to be replaced than anticipated. The carpenter had to do wood cutting to frame and restore the dormer as well as insulate, caulk and prime the untreated wood. Needless to say, the handyman special turned out to be a skillful carpentry job. Mike, nevertheless kept the price at $400.00, which also included the plaster repair for the ceiling as well as painting the entire ceiling. I had been told in the past by two contractors that the ceiling job was complicated. Mike and his painter made the job uncomplicated and the result was simply great!

It went well. I have no complaints about the worker but the responsiveness of the company I did have a problem with. I tired to contact them that morning to verify the time of arrival and they were very hard to reach on the phone. I called several numbers and left a message and also emailed them with no response. They sent me an email several days before with the time of arrival but somehow there was a mix up with the time they told the worker. I would have given them an A overall but because of that I rated them a B. Again I was very pleased with the worker. He was very professional and did and excellent job.

Everything went very well. The worker showed up on time and prepared to work. He was respectful and went through the list with no effort. After each project was completed he asked if I was satisfied before moving to the next. Getting this work done save me lots of time and money. I have called City Renovations on several occassions and they have never disapprpointed.

Yes, it was hard to get a hold of them.

Great they showed up on time got the job done quickly and correctly

After purchasing an Angie's List Big Deal for 3 hours of handyman labor, I called the service provider to describe the work needed. He immediately told me my Big Deal did not cover the work, but he did not want me to request a refund. He added that one woman wanted her entire house painted for the cost of the Big Deal. I told him he might have misunderstood the nature of the work I needed done. It seemed to me that a handyman could installed 10 balusters to 5 carpeted steps and a hand rail in 3 hours. I followed the call up with a photo of the open portion of the indoor stairwell and the items I had purchased to close the space. I followed up with a phone call, but the service provided stated he had not viewed my email yet. The service provider never called back. I requested a refund of the amount I paid for the Big Deal. I had no problem paying extra if the situation warranted, but clearly, the service provider did not want my business because of a bad experience with some other homeowner.

Fabulously. We needed to wait for the cabinets to arrive. The week before they did, Mike's team did the non-kitchen work. The following week, they did the kitchen work. I found a couple of small tasks after that and Mike sent his employee over two days before the house went on the market for taking care of those. The house was ready for the market on time.

It went well until the end. He wanted to come back and do some handyman work for me. I thought it was too much money so I told him no. He did an excellent job in fixing the hole in the wall and putting the screen door back up.

Extremely well! Mike provided, in considerable detail, the process of renovating my basement. I was marginally aware of what the renovation would require. Mike added significant clarity .

I paid $99 for a consultation through Angie's list two months ago and have not received the service or been contacted.

The provider constantly contacts me even though I said I was not interested after discovering the details for the so called deal.

I was very pleased with the result. Michael offered some very helpful suggestions that will make the basement even more functional. Will definitely continue to use their services.

The consultation received was excellent! Michael Wiggs of City Renovations & Remodeling did an excellent job of educating me on basement design, specifically how to maximize space! City Renovations also provided appropriate conceptional design layout based upon my input within 24 hours. Michael Wiggs definitely knows his craft!

Decided not to proceed at this time due to possible demolition-related contingencies that may have added significantly to baseline cost.

I was very pleased with the work and the professionalism of the company. I would definitely hire them again.

The work was done in what I consider a reasonable time frame and I am very happy with it. People still think I have woodwork, but now I have no problems with rotting/weathering. City's people are great to deal with and I wouldn't hesitate to reccomend them.

Their price was exorbitant for my small budget; I will not use them in the future. Their presentation and professionalism were, however, exceptional and they'd be perfect for larger projects. The mock-up doesn't provide any usable information such as measurements, the charge is for a consultation.

When the young man arrived, I walked him around the property and explained what I wanted done and other specifications. However, the end result didn’t reflect what I requested. I wasn’t pleased at all! Some bushes were trimmed, some over trimmed, many plants were destroyed. I called Mr. Wiggs the next day and expressed my displeasure with the job. I sent him pictures of what my flower beds looked like initially and after his employee finished the job. Although he got the gest from the pictures, he came and viewed the property himself. Mr. Wiggs was very apologetic. His sincerity was unmistakable! I’ve used City Renovations & Remodeling for several jobs. Although, I wasn’t pleased with the work for this particular job, I will continue to use the company’s services. Mr. Wiggs takes pride in his business and providing excellent work. He admitted, they “missed the mark” on this one. Key point, he took total responsibility - I respect that! He even went as far as refunding me the total big deal purchase price. We all fall short sometime, it shouldn't take away from all the other successes. The shrubs will grow and I'll plant more flowers. At the end of the day I am a satisfied customer. Mr. Wiggs, thank you for being upstanding business man that thrives on customer satisfaction. Your work ethic speaks volumes- that's good to know. City Renovations is a top notch company; a grade “A “company in my book! Keep up the good work. Ms. Beckham