Get matched with top foundation repair specialists in Newburg, MD

"Satisfied."

"JES Foundation contracts all their electrical work out to Root Electric. In the process of installing my new sump pump, back-up sump pump, and sump pump alarm system, it was determined that a new dedicated outlet could not be created due to my existing electrical panel being too small. Thus, I needed to get an electrical panel upgrade. Through JES Foundation, a date and time was arranged to have my new electrical panel upgrade installed. The lead Root electrician Andrew, and his assistant Andy, dd a terrific job installing the new upgraded electric panel. They were both very friendly, efficient, and professional. Andrew afterwards walked me through everything that was done, and answered any questions that I had. They also cleaned up afterwards very well. I highly recommend Root Electric and JES Foundation to anyone who needs their expertise."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"Dan was highly professional and offered an excellent evaluation of my needs. He actually went into the crawl space to better understand my needs. A good neighbor and a person to know. Thank you."

"7th state builders redid my kitchen floor and cabinets. The work was done beautifully."

"The problem was that water was coming into my basement when rained. After it was fixed. there is no more. I will recommend this company to anyone. Great job!!!"

"The provider quoted me $2100 for the work on September 29th and wanted to do the work right away. I was not able to get the work completed at the time and he contacted me again on October 4, 2023, stating he could complete the work that weekend and offer a $300 discount and he only accepts cash or Zelle. I agree to get the service completed on October 7, 2023. He sent me picture of the completed flooring and informed me the flooring has a 10-year warranty and 1 year warranty on the labor. I made 2 payments via Zelle. on February 9, 2024, I sent photos and a video showing where the flooring was lifting in the same area that the floor was supposedly repaired. I informed him that the flooring needs to be repaired and he stated he would repair it next week. I sent follow up messages on February 10,11 and 12th. On February 12th, he said he needed to order the flooring. I followed up again and then on February 14th, he said the flooring was ordered. I followed up again on February 29th and March 1st, via call and text and he said he was driving, so I asked him to contact me later. I followed up again on March 2nd,4th. On March 4th, he said he would fixt it the same week and only provide a 2 hour notice before arriving. He never provided notice or arrived. I followed up again on March 10th, 11th, 14th, 25th, 26th, stating I need to get the flooring repaired and still no response. I would like a refund for the work so I can hire someone else that can complete the work correctly or complete the repair this week as I have been waiting for over a month to get this issue resolved."