Millersville Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. No travel charges. Quality work and service from professional and courteous plumbers. Experts in plumbing and water service replacements. Award winning. Additional contact names - Jack Clifford Pumphrey, Jr. Additional DBAs - Millersville Plumbing & Drain Service Inc, Millersville Mechanical Inc.

Business highlights

54 years of trusted experience

Services we offer

Plumbing replacement & repair - water lines & systems, sewer, polybutylene interior, plumbing, toilet, sink, faucet, garbage disposals, water heaters, sump pumps, laundry tubs, frost proof hose bibs, locate leaks, ice makers & drain cleaning, leaky faucets, leaky pipes, water lines, clogged drains.

Services we don't offer

Commercial plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 248 reviews

Regina G.
02/2014
5.0
plumbing
  + -1 more
They were absolutely wonderful! I called in the morning and they were there in just a few hours. Brent was very professional and did a fantastic job on the stubborn drain. I will definitely use them in the future.
Description of Work: Kitchen sink/garbage disposal backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kim R.
02/2014
5.0
plumbing
  + -1 more
They dug a hole next to the meter (street/swale) and a hole next to the house where the pipe would go in to the house. They pulled new pipe in it's place. Took approximately 3 hours. Didn't need to go into the house except to shut off water. Very easy process. They replaced many pipes in our neighborhood with the same problem. They came highly recommended. I didn't even bother calling any other businesses. The completed a portion of a form and left it for us to complete. We added information and submit to county water. If approved (it will) they will adjust our bill two bills back. This was not our fault. It was a class action law suite. It has since been closed so we couldn't add to it. The employees were very kind, professional and sympathetic.
Description of Work: House has the bad blue pipes from meters (street) to house. The pipes need to be replaced.. Leak was underground. We didn't know until we started seeing our water bill increase. By the third bill we knew it was something. We called the county water. They told us what to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

William M.
01/2014
5.0
plumbing
  + -1 more
Called company and explained high water bill. He was able to come out the next morning. He showed up exactly on time. He opened the meter, turned off the valve in the house and verified that there was a leak. Gave me an estimate on the spot for 2750.00 to do the job. Since the line was all under the asphalt driveway, he had a method of making two shall holes and pulling in the new line and removing the bad one. He stated that he could do it in two days and that he would be there at 11:00am. His crew showed up at 2min to 11. Got the job done perfectly. Cleaned up after themselves. Got a 5 yer warranty
Description of Work: Replaced waterline from meter to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Maureen S.
12/2013
5.0
plumbing
  + -1 more
I can say that I was exceptionally pleased with which the techs attacked finding the leaks! Their assessments were totally spot on. They were very familiar with the condo layout. They found the point of laden moisture and then removed sheet rock to follow water source, and in this case there were several leaks. The copper piping was pitted in multiple places both in the wall and ceiling. They removed old copper piping and reinstalled PVC piping for both the hot and cold lines. I can't tell you how wonderful it was that they responded same day to resolve my issue. No one wants to have their Christmas flooded out. Because of their quick response and remedy, it reduced the potential serious damage to the condo. They were pleasant, knowledgeable, and efficient in their work. The price was reasonable too. I will totally use them again. Thank you Millersville Plumbing!
Description of Work: Located multiple pin hole leaks in internal wall copper water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nancy D.
12/2013
5.0
water heater repair
  + -1 more
Our 80 gallon hot water heater broke this afternoon. I contacted Millersville Plumbing at 3:30pm. Jack and his team arrived to my house at 5:15pm, removing the old hot water heater and replacing it with a new one. The job was completed in a record time of 45 minutes. The prompt service, amazing turn-around time, professionalism and fair pricing were remarkable. I would recommend Millersville Plumbing to everyone and will use them again in the future, if the need arises.
Description of Work: Replace 80 gallon hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

James L.
11/2013
5.0
water heater repair
  + -1 more
Jand R Plumbing put in our tankless hot water heater. They were reasonable, responsive and got the job done sooner than anticipated. When the plumbing inspector came, he twice....without prompting...commented on the good job my plumber had done. THAT is a compliment. Then he asked the name of the company and said he knew their work. I certainly would recommend them to others.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Ed P.
11/2013
5.0
plumbing
  + -1 more
I was in the process of putting in a new kitchen faucet when the line where the valve to the dish washer broke. Since I hate dealing with plastic pipes I let them handle it. They replaced an additional valve and installed the faucet saving my already sore back. I called them that day and they were there within two hours. I highly recommend them.
Description of Work: Replaced two shut off valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Juanette D.
10/2013
5.0
plumbing
  + -1 more
Amazing customer service. We are new to the area and our home! I called Millersville plumbing to replace an outdated faucet and they arrived within a couple hours! Jack Jr. was very polite and thorough. He took the time to explain to me how to properly take apart and clean the faucet head, demonstrating as he spoke. This was totally unsolicited and showed me that he not only takes pride in his work, but customer satisfaction as well! I would definitely call Millersville Plumbing for any future plumbing need!
Description of Work: Replaced a faucet in our Kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Millersville Plumbing Inc
THANK YOU , JACK PUMPHREY

Deb C.
10/2013
5.0
plumbing
  + -1 more
I called them and they came out the same day and I ended up needing a new faucet since the faucet underneath came apart and they fixed it. The leak on the hallway was due to the caulking around the tub upstairs was in succession. They did a great job. Price wise I don't have anything to compare them to.
Description of Work: I used Millersville Plumbing Inc to replace my kitchen faucet which was malfunctioning and it was putting water all over the floor and I did not realize it till my flooring started to buckle. They also stopped the leaking in my hallway, and fixed the dripping faucet outside.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Paul F.
10/2013
5.0
plumbing, wells
  + 0 more
They were extremely responsive. They came out the same day I called. They are professional and reliable. I had the parts, they just did the installation work. They are easy to work with.
Description of Work: He installed a new garbage disposal and a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Troy S.
09/2013
5.0
plumbing
  + -1 more
They did a great job, very professional and polite. showed up at the same time the dish washer installer was there and had to wait a few minutes and had no problem, was understanding. installed two new faucets and a disposal, did a great job and in a timely manner. I just bought my hosue a few weeks ago and they mentioned that they've been there before for minor work. I plan to use them again.
Description of Work: New faucet and disposal instalation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise P.
08/2013
5.0
plumbing
  + -1 more
I was not going to be able to be home when the work was being done but had called and made arrangements for Millersville Plumbing to come out the next day sometime after noon. My daughter was there while work was done and she said the gentleman that performed the services was very polite and professional. He had told me that he would be out sometime in the afternoon which he was, and by 3 PM he was finished and gone. No messes left. I am extremely pleased with the prompt service that was provided and will use this company again if needed.
Description of Work: Replaced valve in basement near washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Trista R.
07/2013
5.0
plumbing
  + -1 more
Called up Millersville Plumbing at about 10 am. They said they could come out that day, probably after 3. I got a call about an hour later saying they were right down the street and would I mind if they came right now. That worked out well for me, so in 15 minutes they showed up. Bryan and his apprentice got right to work after I showed Bryan what I needed done. The apprentice started dismantling my kitchen faucet (I'd already bought a new Kohler faucet for them to put in) and Bryan went upstairs to fix my leaks. The upstairs drip only needed some new washers (it was a very old faucet, but works fine otherwise), so Bryan came back down and together they put in my kitchen faucet. Everything was left neat and clean, they were both personable, and they were done very quickly. It was $150 for the hour of labor, and $10 for parts they needed to use for both projects.
Description of Work: Fixed a dripping faucet, replaced the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Deborah T.
07/2013
4.0
plumbing
  + -1 more
High marks for getting to our house within 3 hours, maybe even 2 hours. Replaced valve, but used a little plastic piece which didn't make us feel confident that the piece won't just come out and cause a flooded basement again in the future. Would have preferred a more substantial material used for the replacement piece, or a good explanation of why the plastic was the best.
Description of Work: Replaced feeder valve leading to main valve under basement sink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$169

julie B.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
They did a great job. They called ahead before arriving and showed up after calling. Very nice people and will use again.
Description of Work: Unstop toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

J.D. H.
07/2013
5.0
plumbing
  + -1 more
He located the problem quickly. We had to remove paneling to get to the problem. He returned promptly and finished the job. Suggested there could be problems with mold and what to do about it.
Description of Work: Fixed broken drain pipe in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bruce K.
05/2013
5.0
plumbing
  + -1 more
Date and cost are complete guesses, as it has been a while since I had the service done. Inspection confirmed what I had expected :~(, but I still had some time left on the minimum charge, so I asked if he could replace the valve (which I had previously purchased) while he was here, which he did.
Description of Work: Inspected some potential water damage below master bath and replaced thermostatic valve in shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

David F.
04/2013
5.0
plumbing
  + -1 more
I am a repeat customer, and hired Millersville Plumbing to replace two exterior hose faucets, replace the packing in the interior cut-off valves for the external hose faucets, and to replace the valves, springs, and seals in a troublesome master bath tub faucet. Brent and his assistant showed up promptly at the scheduled time, introduced themselves, assessed the situation, and quickly explained what would be involved along with the estimated cost. They got right to work, communicated with me throughout the process, and finished in a very timely manner – which was much shorter than what I expected. Everything was done to my level of satisfaction, and I now have two brand new exterior hose faucets – and they are mounted much better and are much more stable than the builder’s grade ones that they replaced. Brent and his assistant did such a great job that my neighbor had them replace one of his exterior hose faucets as well. This is my second time dealing with Millersville Plumbing, and Brent in particular, and I am extremely pleased with their professionalism, ethics, and friendliness. I would wholeheartedly recommend Millersville Plumbing without hesitation to any of my friends who are looking for quality and reliable plumbing work at a fair price. Well done, guys! Thank you.
Description of Work: Replace two exterior hose faucets, replace the packing in the interior cut-off valves for the external hose faucets, and to replace the valves, springs, and seals in a troublesome master bath tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carly G.
03/2013
3.0
plumbing
  + -1 more
Last fall, Brent from Millersville Plumbing fixed my kitchen sink drain. I wasn't blown away, but wasn't displeased either and so when the need arose, I figured I'd give Millersville Plumbing another shot. When I called to describe my situation, I was pleasantly surprised when the man who answered the phone said they could offer me a same-day appointment. Brent was once again our serviceperson for this particular call. He was a few minutes outside the two-hour window the dispatcher gave me, but this by itself was forgivable due to the winter precipitation that was taking place. While Brent was friendly and personable, he showed a less-than-expected regard for my house as he tracked snow all over my foyer, stairs, and kitchen. Thank goodness I don't have carpeting in any of those areas. I understand that plumbing work can come with some unavoidable messes, but wet, snowy footprints are completely avoidable. Brent laid a tarp on my kitchen floor before he cut into my ceiling. Whichever serviceperson last packed the tarp had wrapped up a bunch of sheetrock waste from a previous job which proceeded to tumble all over my floor. Again, this was not a big deal by itself but when viewed as part of a series of other missteps was starting to evince a lack of professionalism. Brent's examination of the pipes within the ceiling was inconclusive, so he asked me to run the tub's faucet to see if a leak would present itself. Still inconclusive. At that point, Brent - much to my dismay - threw in the towel. He went over one or two vague possibilities, but didn't offer any suggestions on how to investigate further. Maybe I have misguided expectations when it comes to the field of plumbing, but I expected a professional to show a little more determination in finding the source of the problem. At the very least, I expected concrete and knowledgeable advice on how to proceed. In the end, I paid $125.00 (the standard and quot;service calland quot; fee) and all I got was a hole in my ceiling and dirty footprints on my hardwood. I'm not saying the price in and of itself is exorbitant, and professionals deserve to get paid for their time/effort, but considering that I'm virtually no better off than I was before the service call, the value was simply not there. With all due respect to Millersville Plumbing (and Brent), I will not hire them again.
Description of Work: I called Millersville Plumbing to investigate a newly found leak stain on my kitchen ceiling (with the expectation that some the culprit was some component of the shower/bathtub). While no actual repairs were performed, the plumber cut into my kitchen ceiling in the course of making the assessment.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$125

Wendy J.
03/2013
5.0
plumbing
  + -1 more
It was a good experience and the plumber was professional, friendly and easy going. The only thing that would have made is better was that the company would have called before the expiration of the time window to let the customer know that the plumber was running late. I'm pleased with the service and would use their services in the future.
Description of Work: Replaced garbage disposal and additional drain and seal in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Sebastian B.
03/2013
5.0
plumbing
  + -1 more
The showed up on time, the job was performed with minimal disturbance and quick. Even though they had to dig deep in our garden, they did a great job cleaning up.
Description of Work: We had a faulty water pipe that runs from the water meter to the house replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Cynthia A.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
They were very courteous, very professional, on time, clean, and were very efficient. I would recommend them anyone.
Description of Work: I had a sewer line leak that caused me to have a $300 water bill. They replaced the pipe and gave a 10 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

James H.
02/2013
5.0
plumbing
  + -1 more
It was a small job. They replaced the waterline that comes up to my house. It was a plastic line before and they replaced it with a plastic one again, but it was a different kind of product. My experience with them was great. Their price was reasonable too. I had them do the fixing a couple of years ago. I would recommend them for replacing that waterline, which is connected from the house to the mainline. That was the line that was reformed by EPA and EPA banned the use of that particular line, but when I reported the leak they said I did not qualify because I did not meet the deadline. The bid from these guys was good. They were on time. They did the job probably in 45 minutes time.
Description of Work: I used Millersville Plumbing Inc for replacing a waterline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Richard S.
02/2013
5.0
plumbing
  + -1 more
Everything went great. He showed up within the window he gave when I called. He looked at the pipes under my sink and needed to run to the store to get the extra part he'd need, and came back about 15 minutes later. Very prompt, courteous, and professional, and he explained everything he'd need to do and gave me some tips on using the icemaker. He said it was a two or two and a half-hour job, and I think he finished in less than an hour and a half. Charged the same $300 they cited on the phone, no extra charges. I will be using them again the next time I need plumbing done.
Description of Work: I called them to install a line from my kitchen sink to my icemaker on the new refrigerator I just bought, which was on the other side of the kitchen. After I told them I would need my cold water line under the sink tapped into, then have my cabinets drilled to run the line behind the stove, they told me on the phone it was going to be $300 (as opposed to making me wait for them to arrive to give me a price - a pet peeve of mine, but I digress). My questions were answered on the phone immediately. I was able to make an appointment the same day in the afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

George M.
02/2013
5.0
plumbing
  + -1 more
They were GREAT!!! Sent someone to give me a free estimate and explained work in detail. My old water line was galvanized, so could not be used at all, which is why they had to bore the new line instead of pulling it through the old one. They arrived promptly to start the work, finished in less than 4 hours, and did such a nice job that you can't even tell that they dug anything up! My water pressure is awesome now, and I feel the price was reasonable.
Description of Work: Replacement of water line: dug up 3 holes in front yard and used boring method to install new water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,485

Contact information

1351 Coleus Dr, Millersville, MD 21108

http://www.millersvilleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
5266
Trade License Locale
MD
Trade License Authority
Maryland State Board of Plumbing
Trade License Expiration
12/27/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Excavating,
Sewer Cleaning,
Septic Systems,
Electrical,
Drain Pipe Installation,
Water Coolers

FAQ

Millersville Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

Millersville Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Millersville Plumbing Inc offers free project estimates.
No, Millersville Plumbing Inc does not offer eco-friendly accreditations.
No, Millersville Plumbing Inc does not offer a senior discount.
No, Millersville Plumbing Inc does not offer emergency services.
Yes, Millersville Plumbing Inc offers warranties.
Millersville Plumbing Inc offers the following services: Plumbing replacement & repair - water lines & systems, sewer, polybutylene interior, plumbing, toilet, sink, faucet, garbage disposals, water heaters, sump pumps, laundry tubs, frost proof hose bibs, locate leaks, ice makers & drain cleaning, leaky faucets, leaky pipes, water lines, clogged drains.
Commercial plumbing.

Contact information

1351 Coleus Dr, Millersville, MD 21108

http://www.millersvilleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 12:00 PM