Millersville Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. No travel charges. Quality work and service from professional and courteous plumbers. Experts in plumbing and water service replacements. Award winning. Additional contact names - Jack Clifford Pumphrey, Jr. Additional DBAs - Millersville Plumbing & Drain Service Inc, Millersville Mechanical Inc.

Business highlights

54 years of trusted experience

Services we offer

Plumbing replacement & repair - water lines & systems, sewer, polybutylene interior, plumbing, toilet, sink, faucet, garbage disposals, water heaters, sump pumps, laundry tubs, frost proof hose bibs, locate leaks, ice makers & drain cleaning, leaky faucets, leaky pipes, water lines, clogged drains.

Services we don't offer

Commercial plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 248 reviews

Courtney R.
12/2023
1.0
plumbing
  + -1 more
We have used Millersville plumbing in the past for a complete water heater replacement and also a repair of a leaking pipe but my experience today was less than satisfactory. I was completely shocked by the $200 per hour charge and the $1000 bill ($800 for labor) that came with it. Afterwards I did research into the average cost per hour of plumbers in Maryland and found that was exceptionally high. Our complete cost to have both our water heater and leaking pipe replaced a few years ago was $655. Today we did have several pipe sections replaced and an outdoor faucet but with two employees I didn’t expect the cost to be so high. I was also charged for the 50 minutes it took them to leave and get supplies and an extra half hour to which they ended up working anyways due to a leak I found after they stated they were complete. I later called the owner to discuss the way they charge to see if the 50 minutes away was reasonable and got no call back. They had no problem cashing the check though.
Description of Work: Leaking faucet and pipe

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$1,000

Christopher O.
06/2021
2.0
electrician, plumbing
  + 0 more
Our Copper pipes sprang a pinhole leak over New Year’s weekend. We have used Millersville Plumbing in the past and called them again for this issue. The worker came out and cut away some drywall to find the leak. He found the leak promptly and patched it but advised us we would have to replace all of our existing copper pipes, which we did in the spring with another plumber since the Millersville plumber said that was something they didn't do. (Having just typed this review, I find it odd that they said they didn't replace water lines, when their website says that is something they specialize in.) When the weather warmed up this spring we realized that our air conditioner was not working. When the HVAC repairman came out he found that the wire between the thermostat and the air conditioner had been cut. The cut was right at the hole where the Millersville Plumber had cut with his saw. (The hole was still there due to the impending copper pipe replacement) Long story short $900 to have a new wire run and $400 to have the drywall patched over the new wire run. We tried to contact Millersville plumbing over this, assuming that they had some type of insurance that covered this type of accident. Starting the week of May 11, I began calling the Millersville Plumbing phone number weekly asking to speak to a manager. The person I spoke with would always hem and haw and say something to the effect of "neither of us knew the wire was there". I didn't even know the PIPE was there. That's why I called a professional! Over the next few weeks we would repeat the same phone call and I never heard from a manager. Until yesterday when the manager was the one who picked up the phone. Once I told him the story he gave me the same reply, "neither of us knew the wire was there". When I asked if they would help defray the repair cost at all, he just kept repeating "neither of us knew the wire was there". So I guess we will use a different plumber in the future. $1,300 lesson learned.
Description of Work: Fix a plumbing leak

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$385

Alfreda J.
08/2020
5.0
plumbing
  + -1 more
The work was excellent, they were professional and responsive. Jack Pumphrey is their regular plumber, and he was the one who came to install the pipe for me.
Description of Work: Installation of a water pipe underneath my house
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan H.
06/2018
5.0
plumbing
  + -1 more
Timely and friendly service. Kyle arrived on time and fixed the problem.
Description of Work: Toilet leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina D.
05/2018
3.0
plumbing
  + -1 more
They showed up on time and got right to work. The actual installation went okay. They, however, did a very poor job of cleaning up behind themselves. Also, when they refilled the hole they dug it wasn't close to being level with the rest of the yard. Instead there was a very visible large mound of dirt. I contacted them a week or so after having the work done, to discuss a concern, and the person I spoke with completely blew me off and dismissed my concern. That is when they lost any opportunity for repeat business from me.
Description of Work: Replace main water line
Rating CategoryRating out of 5

Lisa B.
05/2018
5.0
plumbing
  + -1 more
They were very professional and efficient. I will use them again! Most importantly, they guaranty their work. No other plumber that I called acknowledged that they would do that.
Description of Work: Had the main pipe replaced from the meter to the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Joseph R D.
03/2018
5.0
plumbing
  + -1 more
Really well Had to open 3 area ’s of 2-floor walls and ceiling to access piping. Kyle and crew did a great job, in minimize disruption and complete the work.
Description of Work: Remove quest piping Basement 1st and 2nd floors and replaced all removed piping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Anne B.
02/2018
5.0
plumbing
  + -1 more
Great. They were there when they said they would be. The guys were very professional. The job was done in a timely manner and they cleaned up afterwards. They had to dig up the front garden and did a very good job putting things back the way they were with as little disturbance as possible.
Description of Work: Replacing the water line from the meter to the inside valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Chelsea S.
01/2018
5.0
plumbing
  + -1 more
The technician did a great job... found the leak we had already put 4 holes in the walls trying to find.
Description of Work: Pipe leak in walls

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Marji C.
10/2017
5.0
plumbing
  + -1 more
My sink had clogged again, 2nd time in two weeks. 1st plumber said my piping was at the wrong angle and would need to be fixed. So this time when it clogged again, I had this company come. Very nice plumber checked pipes, gave me a price quote, and then said if it were him, he would have the pipes cleaned by Jetstream. He didn't charge me a thing! I had to call around, but finally found someone to Jetstream it which worked great!
Description of Work: Clogged sink drain

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim R.
09/2017
5.0
plumbing
  + -1 more
They were very responsive. Someone came out the same day I called to give me quote (a Thursday afternoon). They scheduled my repair for Monday, but I received a call late Friday morning that the job they were on was wrapping up early and they asked if they could come Friday instead. The job was completed in the time frame they stated and the charge was the price quoted.
Description of Work: Waterline repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry G.
08/2017
5.0
plumbing
  + -1 more
Prompt, efficient service at a fair price on short notice. Great experience.
Description of Work: Repair kitchen sink water line which was leaking into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Praneet M.
08/2017
5.0
plumbing
  + -1 more
CAme in 8 am to replace and was done in 45 minutes
Description of Work: Replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris M.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
Excellent. They said they could get out to see me in the morning, and it wound up being 7:30 AM! Perfect. Very knowledgeable and easy to understand what is facing my home with pinhole leaks. I always call these guys, and now I know why. They are dependable!
Description of Work: Drain clog, copper pipe pinhole repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen Y.
06/2017
5.0
plumbing
  + -1 more
I called and they were out here within a couple of hours. Took one look at the faucet and told me to call Moen. The hose had a hole in it. Called Moen and they sent a replacement out at no cost. Plumber didn't charge for the visit. Will definitely call again should the need arise. Prompt and very polite. He told me exactly what to say when I called Moen.
Description of Work: I had a leaking kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob M.
06/2017
5.0
plumbing
  + -1 more
Guys replaced my kitchen faucet and bathroom spout because I am putting my home for sale. He was on time, polite, and did a great job. I would highly recommend. Will use again.
Description of Work: I need to replace my kitchen faucet and bathroom spout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna F.
06/2017
5.0
plumbing
  + -1 more
They did very well on that. They were very good, they were very responsive and did the work with no problem. I had another problem on something else and I needed the plumber to come. He stopped by, he talked to us, he couldn’t help us and he didn’t charge us any money, told us what to do and left. The price was fine, he had to do a lot of work for the job that he did. He was a nice young man and his intern.
Description of Work: They have done several things for us including replacing my kitchen faucet. They did very well. They were very good they were very responsive, and did the work with no problem. Then I had another problem that was on something else and I needed the plumber to come and he stopped by, he talked to us, he couldn’t help us. He didn’t charge us any money and told us what to do and left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Millersville Plumbing Inc
Thank you for your review. We hope you will contact us again in the future. Millersville Plumbing

Alexandra V.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Millersville Plumbing was the second company I called, and I believe I spoke with Jack, the owner. I called on a Saturday afternoon, and Jack was willing to troubleshoot the problem to determine the fix while we spoke on the phone. He was very honest and did not try to sell us his services, explaining that it was a fix we could do ourselves. I was impressed enough to write a review, which I normally don't do.
Description of Work: We had water leaking out of the pipes above our hot water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Millersville Plumbing Inc
Thanks for your kind review. We are happy to help our customers with honest advice! Please call us any time. Millersville Plumbing

Matthew L.
05/2017
5.0
Amazing service!!!!!!! Millersville Plumbing booked me a 7:00 am meeting in less than 24 hours. They resolved my problem in less than 10 minutes. Thanks for being so helpful and honest!!!!
Description of Work: Kyle resolved my cold water line crossover issue in 10 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.01

Response from Millersville Plumbing Inc
Thanks for reviewing our company. Please contact us if we can help you in the future. Millersville Plumbing

Diane W.
05/2017
5.0
plumbing
  + -1 more
Very quick service. Overall very satisfied.
Description of Work: Needed new shutoff T's to humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
04/2017
5.0
water heater repair
  + -1 more
Great - came out a replaced old water heater. Only took a few hours. Would hire again.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Millersville Plumbing Inc
Thanks for your review! Please call us again. Millersville Plumbing

John M.
04/2017
5.0
plumbing
  + -1 more
Great. No mess. No unnecessary work. Prompt, courteous and knew what they were doing.
Description of Work: Hey We had backup in our drain on a holiday. Called several plumbers who advertise same day service, such as Ken the Plumber, and the only plumber who promised to come same as the call was Millersville Plumbing. He arrived when promised and fixed the problem in less than 1/2 hour. I recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stewart S.
03/2017
5.0
plumbing
  + -1 more
I used them last year for some plumbing issues, and they are fabulous. I have been using them for about 3 years now, and I would recommend them to anyone!
Description of Work: I called them to come out to my house to do some plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb F.
01/2017
1.0
plumbing
  + -1 more
Made an appointment and they never showed up or called.
Description of Work: Called to have some simple plumbing work done in a bathroom for a shower head.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Millersville Plumbing Inc
I'm sorry to hear that you had a problem with our schedule. I'm not sure what happened, but sometimes there could be a lack of communication, or a call might fall through the crack. I wish you would have called us that day and we would have tried to get back to you asap. It is highly unusual that we would schedule an appointment and not show or try to communicate with a customer.

Tupper S.
01/2017
5.0
plumbing
  + -1 more
The plumber was kind enough to find the correct replacement handles at a nearby hardware store and repaired a leaky kitchen faucet while I ran to pick up the new parts. He installed quickly without the need for a return service call. Thank you!
Description of Work: Replace stripped shower handles and corrected leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Millersville Plumbing Inc
Thanks for your kind review. Please let us know if we can be of assistance in the future.

Contact information

1351 Coleus Dr, Millersville, MD 21108

http://www.millersvilleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
5266
Trade License Locale
MD
Trade License Authority
Maryland State Board of Plumbing
Trade License Expiration
12/27/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Excavating,
Sewer Cleaning,
Septic Systems,
Electrical,
Drain Pipe Installation,
Water Coolers

FAQ

Millersville Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

Millersville Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Millersville Plumbing Inc offers free project estimates.
No, Millersville Plumbing Inc does not offer eco-friendly accreditations.
No, Millersville Plumbing Inc does not offer a senior discount.
No, Millersville Plumbing Inc does not offer emergency services.
Yes, Millersville Plumbing Inc offers warranties.
Millersville Plumbing Inc offers the following services: Plumbing replacement & repair - water lines & systems, sewer, polybutylene interior, plumbing, toilet, sink, faucet, garbage disposals, water heaters, sump pumps, laundry tubs, frost proof hose bibs, locate leaks, ice makers & drain cleaning, leaky faucets, leaky pipes, water lines, clogged drains.
Commercial plumbing.

Contact information

1351 Coleus Dr, Millersville, MD 21108

http://www.millersvilleplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 12:00 PM