Millersville Plumbing Inc

The folks at Millersville were consummate professionals who were highly responsive when we contacted them for an estimate. Their price was among the lowest estimates we received, but the quality of work performed and the professionalism of all the persons we interacted with was top-notch. I expect I will always use them in the future to address any plumbing needs.

I found them on Angies list. They are great. They do quality work. They are honest and fair. I would absolutely use him again in the future if needed.

.The office called ahead with apologies when Brent could come for an initial free estimate due to an emergency. He was exactly on time for the second appointment, did a quick evaluation, and provided a simple written estimate on the spot. His estimate was considerably lower than that from two other plumbers. He was again exactly on time to do the work. This he performed neatly and efficiently; minimally intruding on our household activities at the time. He did not bill extra for repairing the pre-existing drain. His work was completed in less than the time he predicted. We were completely satisfied.

From the day they were here, at first trying to snake out the sewer line from house to the clean out, it was determined that the issue was outside but not exactly sure what was causing the problem. The next day, they arrived as promised, and started digging out around the clean out. They had to dig through 8 feet of clay, which most of the digging was done manually. After diagnosing the problem (a pipe was never cut right when line was originally installed, thus slipped and not much sewage was going to the main line), they replaced the old pipe with a new one, cut correctly, proceeded to then replace all the clay and some dirt, and then cleaned up everything in the yard. They were so very professional, very nice to interact with and have high standards in the work they do. I would highly recommend them!!!

Plumber worked 20 mins. max. and charged $35 for parts and $125 for labor. I think the labor charge was outrageous and told him so. I also told him I would no longer use his company.

He came and did a nice job for us. He is a local guy and was recommended by some friends of ours. He was very prompt. He came out and fixed it and gave me some advice about what I was facing with, maybe down the road, in terms of the pipes that were in the older home that we purchased. I thought that the billing was fair. He cleaned up after himself. He was pleasant and nice. I thought that it was a good plumbing interaction.

They are excellent. They are always on time, they leave no mess and carried the old hot water heater out for us and placed it in the car. They are very nice people.

I called the company to schedule an appointment. I was able to get an appointment the same week. The plumber showed up on time. He removed the old garbage disposal, and explained some of the process as he was doing it. He replaced it with the new one, packed up all the old parts in the new box as he went along, so everything was kept neat. He cleaned up any water that had dripped out during the process. We tested it and it wasn't leaking. He was done within the hour. With my coupon, it was only $112. The plumber was very friendly and professional. I would definitely call them again.

When I called her she referred me to another company and did not even tell me why she was doing so. In the description it says they do this type of work. It would have been nice if she would have told me why they were doing so.

The people at Millersville came right away after we called. We picked up the part while we were waiting- they told us where to go. They fixed the hose and even taught my husband how to do it himself for the future. They were very friendly, prompt, and helpful. They were so wonderful with helping us and charged us a reasonable amount - they were very honest! We will definitely use them again.

We were out of town for 5 days, returned Thursday evening to find we had NO hot water. After checking the circuit breaker and resetting the water heater's switch (all I'm comfortable or qualified to do) we called Millersville Plumbing on a Friday morning around 9 am. We had tried one other reputable company, but they couldn't be out before Sunday afternoon, and the company they recommended never called us back to set an appointment. The friendly woman at Millersville Plumbing gave us a window between 1-4 pm Friday afternoon, and Brent showed up around 3:30. He checked the power coming in to the heater, looked good so he removed the panels and determined no electricity was getting to the thermostat. Rather than just replace that and charge us, he checked the leads above the thermostat and found one of them had simply popped out of the wire nut holding it together. Re-wrapped them and all was well! It was probably a 15-20 minute visit, but I understand their minimum Service Call charge was $125. Wish it had been a little cheaper, I partially chose them because of the proximity to our house but I'm grateful it wasn't more involved or expensive. Brent was very professional and had us up and running in no time.

I called them and they were out to my house within an hour and found the problem (a gasket on the hot water handle was worn) quickly. He was very professional and showed me a couple of ways to tell if the gasket in the shower head or turn valves were worn. I was very, very pleased and relieved (and it did explain why my water bill was so high for the last several months). I would use them again and I thought their price was reasonable.

Representative arrive on time and within 30 mins had the problem solved.

I felt like their price was a little high, but they did offer a discount for the service. I thought the quality of the work was very good and they were on time. He did the job efficiently and explained the new spicket thoroughly.

He was extremely good. It is a family owned business. They were really good. He did not know how to work on the toilet and recommended that I go back to the company who installed them. He was very nice. He told me that if I did not get any help from them to call him and he would come back. He did not charge me anything at all. He told me that he had not had any experience with the kind of toilets I had.

Fine except that I think the price was too high.

I called my normal plumber, but he was on vacation. He referred me to Millersville and to ask for Jack. I called Millersville to make an appointment with Jack specifically. When the man showed up, his shirt said Brent. I questioned him and I was informed that Jack was on vacation. It was frustrating that this wasn’t initially expressed to me when I called, despite my actually speaks with Jack’s Mother. I decided to move forward with the work. Unfortunately, Brent couldn’t have made a bigger mess of my home. Drywall was left about, I was left with grease stains all over, and just a giant mess in general. Everything from the flooring, to appliances, to cupboards were all covered with debris. He was a total slob. When I was handed the invoice to sign, I didn’t have my glasses on and just signed it without further thought. When I took the time to go over it, I feel I was charged for things not completed. It expressed that there was no guarantee on the repair and the total was also $100 more than verbally specified. I feel I really got ripped off by this company. I was left with a horrible, horrible mess. I would never call them again.

Entire job went very well...Initial call was returned promptly; arranged very quick service call; plumber arrived on time, was very personable and worked quickly and efficiently.

I was very satisfied with the service I received. I wrote the whole story above.

The company replied quickly to a badly clogged toilet, removing the toilet and using a powerful snake to clean out a clogged pipe. The company was courteous, professional, and readily accepted the Angie's List discount for services. I would highly recommend them as a small, family owned family dedicated to customer service.

Most recently our sump pump went south and had to be replaced. Jack from Millersville Plumbing came out the next day and took care of the job in about 30 minutes. Their service is excellent and prices are reasonable. I always call them when i need service and would not hesitate to recommend them to anyone.

They did a good job. The contractor was very personible and friendly. He showed me what he was doing.

The crew that installed the waterline was on time. The waterline was pulled into place and the digging up of my yard was minimal. Installation was quick. However, the outside line was not flushed so there was allot of sand that was pushed into the pipes within the house. The sand clogged 3 water turn-off valves and a toilet fill mechanism. The clog in the toilet mechanism caused it to keep running. I called that Friday afternoon and the service technician was scheduled to come out Saturday afternoon. The technician was held up on his previous job site and showed up a little late. He inspected each of the sinks, tubs and showers. He dismantled the affected valves and flushed them and the water lines. I opted to replace the toilet instead of having the mechanism cleaned. I was not charged extra labor for this service. I also had them replace a second toilet because of an ongoing remodel. The second toilet did develop a small leak from the tank. The tech came back the next day and repaired the leak. Although the issues were aggravating, I would use Millersville plumbing again due to Mrs. Pumphrey's response and desire to complete the project to my satisfaction.

Highly recommended!!! Will be my first plumber call from now on! We had water pouring from the water meter in the front yard. Someone in the neighborhood called the county which came out and pronounced that since the leak was on the homeowner's side of the meter, it was our responsibility to have it repaired. We called a friend who gave a name of someone who does outside work. He came over, took a look at the yard and our plumbing set up and said he does not do repairs, only replaces the pipe and described the "worst case" scenario which involved pulling out all the copper pipe from the house to the meter, maybe having to tear up the concrete floor to get at it which would cost an easy $8,000 and oh by the way, he was not responsible for replacing our torn up hard wood floors!!!! I then called the insurance company who informed me that they would not cover any repairs because the structure was not damaged, only the yard. Great. I thne joined Angie's list and found Millersville. I called, they came out the same day, gave us two estimates based on repair to the connection (what they predicted and what was the actual problem). One for the best possible scenario, $1200, and one for a more involved scenario, $1800. It turned out the best possible scenario was what was called for. They replaced the connection, gave us the paperwork to submit to the county to adjust our bill and fixed the problem. And all of this the day before Christmas Eve!! I gave them straight As across the board except for communication issues as they did not actually perform the work as had been discussed. But in the end it got fixed and that was what was most important. Professional, courteous and fair. I will use them again and again.

Prompt service. Coordinated with my tenants on access.