Owner-operated. No subs. Cost is determined by the job. No travel charges. Extra charge for after hour services may apply. Recommend calling business line, but may contact through email.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, upholstery cleaning, drapery cleaning, tile & grout cleaning, cleaning of wool area rugs pick up & delivery available, air duct cleaning, residential & commercial.
Jeff was on time and very professional. He is also very personable. He did a great job with moving the hoses from his van on the driveway up to the 2nd floor without bumping or scratching any woodwork, and he placed styrofoam blocks and/or clear tabs under the furniture legs. He did an excellent job.
Description of Work: Jeff did an excellent job of cleaning all the carpeting on our 2nd floor PLUS several large area rugs on our 1st floor. Our home just went on the market this past weekend and all the carpeting now looks terrific. He was able to get out several spots that I wasn't able to remove. We also have pets and everything now is fresh, clean & brighter. I would highly recommend Jeff to anyone looking to get their carpeting cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
Barry T.
05/2012
5.0
carpet cleaners
Ā + -1 more
We are pleased with them. Their service was good, and the price was decent. They also work on Sundays, which is an advantage because a lot of people will not work on Sundays. We thus have weekend service too and not just the weekdays. They don't have any staff. It is just his wife and him there. Sometimes, it takes them a few days to get back to us. He was there on time to do the work.
Description of Work: We have used Universal Carpet Care twice. They did carpet cleaning for our shoe store the last time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Carole K.
05/2012
5.0
carpet cleaners
Ā + -1 more
This guy was super nice, super professional and a miracle worker. Stains we had worked at for days, he got up. Carpets look GREAT and he charged less than the quoted price-LOVE THAT!!
Description of Work: Cleaned full basement (very large area and two large rooms), two sets of stairs, two large bedrooms and three closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
mary M.
04/2012
5.0
carpet cleaners
Ā + -1 more
Jeff is the owner and soul operator of his business. He is honest, friendly, prompt, and professional. We had our carpets in the livingroom, diningroom, hall, and bedroom cleaned. The carpets look great! He also cleaned our sofa. Including a senior discount the cost was $150.00 Very good job for the money. Would recommend him highly. A++++powerful
Description of Work: We had our wall to wall carpets and sofa cleaned. The cleaning system is generated from his truck. The system is powerful and does an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sandy G.
02/2012
5.0
carpet cleaners
Ā + -1 more
Their prices were about half as expensive as competitors prices. The work was excellent. Everything was very good and he was on time.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Annette O.
01/2012
5.0
carpet cleaners
Ā + -1 more
I liked that they were very easy to schedule with. The stains were hard to remove but they had a lot of patience and worked hard.
Description of Work: They cleaned the carpets in my whole house and did some stain treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CARLOS O.
12/2011
5.0
carpet cleaners
Ā + -1 more
very professional, friendly and explained the procedure and chemicals used.
Description of Work: cleaned 2 rooms plus basement steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Robert L.
12/2011
5.0
carpet cleaners
Ā + -1 more
Jeff arrived on time and did a quality job in 2 hours. He was friendly and professional.
Description of Work: Jeff cleaned carpets in 5 rooms and 3 stairways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SARA K.
11/2011
5.0
carpet cleaners
Ā + -1 more
I've used Universal Carpet Care several times. As always, he does a great job. Always on time. Price is right. Very careful (takes shoes off), and detailed. I highly recommend.
Description of Work: Cleaned carpets in living room, dining room, stairs, hallway, and 2 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Angelina M.
11/2011
5.0
carpet cleaners
Ā + -1 more
Great company to use. We had a ceiling that collapsed on our carpet after the hurricane. I have called this company. Left a message, they called me back pretty soon, arranged a pick up for the carpet plus one round rug, all in all for 30 dollars (including a return delivery). Picked it up on time, delivered on time as promised, nice and clean. Would use again! By the way, they do offer a great price on carpet cleaning.
Jeff showed up on time and went to work. He is absolutely amazing, doing much of the work by himself. He first cleaned the family room area rug, sofa and chair. The rug and furniture look absolutely wonderful!! They look new. Then, Jeff steam cleaned the tile in our kitchen, breakfast area, sunroom and two bathrooms. After it dried, he sealed the grout to help it stay clean. The floors look amazing!!! Jeff then cleaned the carpet runner that goes up our main stairway. When he was finished, Jeff took a large Oriental rug and two runners (one 20' long) with him. A week later, the rugs came back in beautiful condition. The urine odor was gone completely and all the stains were gone! Some minor repairs had been accomplished and each rug has high quality, new padding. I can't say enough good things about Jeff and Universal Carpet. I've never seen anybody able to physically work as hard and quickly as Jeff, especially for many hours. The pricing is extremely reasonable for the high quality of work. The whole experience was terrific. We were afraid that a couple of our nice orientals were totally ruined by our sick dog but Jeff brought them back to life. The odor is completely gone because our remaining dog is no longer attracted to those areas. We had them cleaned several times in the past but there was always some odor remaining. Now it's all gone. Thank you Universal Carpet!! Hope you can find that helper you're looking for.
Description of Work: Universal Carpet did a lot of work for us because we just lost one of our dogs who had been ill for a while and all but destroyed our oriental and other area rugs. They steam cleaned the tile in 5 rooms and sealed the grout. They took 3 carpets with them, cleaned them with a special process for animal urine, had them repaired and procured new padding. They also cleaned a large area rug in our family room as well as a sofa and chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Anna Q.
10/2011
5.0
carpet cleaners, upholstery cleaning
Ā + 0 more
, We have had Jeff clean out carpets many times. His work is consistently outstanding. We have two teen age boys, a dog and a cat. We also have white rugs. Jeff makes them look new every time. He also does area rugs and ending up cleaning a chair for us last Friday. My husband and I both had to work on Monday, my husband let Jeff in and Jeff locked up the house.For the price stated above--very large master suite, 3 other bedrooms, family room , several area rugs, a chair and ottoman. I wish I had not waited to long.
Description of Work: We have had Jeff clean out carpets many times. His work is consistently outstanding. We have two teen age boys, a dog and a cat. We also have white rugs. Jeff makes them look new every time. He also does area rugs and ending up cleaning a chair for us last Friday. My husband and I both had to work on Monday, my husband let Jeff in and Jeff locked up the house. For the price stated above--very large master suite, 3 other bedrooms, family room , several area rugs, a chair and ottoman. I wish I had not waited to long.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Christine V.
09/2011
5.0
carpet cleaners
Ā + -1 more
Universal Carpet did a excellent job of cleaning my carpets. They were professional, prompt and thorough. I would definitely use them again.
Description of Work: I needed the rugs cleaned in a short time frame and they worked me into their schedule. Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
MICHELE T.
09/2011
5.0
carpet cleaners
Ā + -1 more
He arrived as promised and after estimating the job, promptly went to work. He spent about 1.5 hours cleaning my extremely dirty carpet which looked fabulous when he was done. Also, he did not use excessive amounts of water as some services have done in the past. The carpet dried nicely and is a pleasure to walk on!! I'll definitely be calling him again SOON.
Description of Work: Cleaned the carpet in my family room, upstairs and downstairs hallways and a flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Doreene K.
08/2011
5.0
upholstery cleaning
Ā + -1 more
The service was excellent. They arrived on time and got righht to work.
Description of Work: The company did excellent service. The weather was bad, but he did not let that deter him. He got rightg to work and was finished before I knew it. He was very professional and answered every question I had. I have already recommended this company to my friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary Ellen H.
08/2011
5.0
carpet cleaners
Ā + -1 more
I contacted Universal Carpet Care after my daughter had used them to clean carpets in the home she had just purchased. I needed fast service since a new tenant was about to move in. Jeff was very responsive and was able to fit me in within two days. The carpet on the stairs and hall were beautiful when Jeff was finished. My daughter and I highly recommend Universal Carpet Care. It was a pleasure to do business with Jeff.
Description of Work: Cleaning of carpet on stairs and 2nd floor hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Lynn F.
08/2011
5.0
carpet cleaners
Ā + -1 more
We highly recommend Universal Carpet Care. Jeff was thorough, careful and did an excellent job on carpets and rugs.
Description of Work: Cleaned all carpets and rugs and several draperies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael D.
06/2011
5.0
carpet cleaners
Ā + -1 more
It went awesome. I called to schedule him on a Monday morning. They had a cancellation. Within 2 hours of the phone call the work was done. They are very responsive and thoughtful.
Description of Work: They cleaned 2 bedrooms, laundry rooms, and steps carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David W.
06/2011
5.0
carpet cleaners
Ā + -1 more
He came out on a Sunday to get job done. It went very well. I wasn't there, he was let in by real estate agent and everything was fine.
Description of Work: He cleaned carpeting in 2 bedrooms and steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Warren H.
05/2011
5.0
carpet cleaners, upholstery cleaning
Ā + 0 more
Jeff was both professional and friendly, right from the start. He was at our house right on time, and began working right away. He told us to just go about our own routines, so we did. I checked on him infrequently, even though I was excited to see how the job was going. He was very thorough, going over some spots more then once (after he pointed them out to us). He advised us on how to maintain both the furniture and the floor when he finished. He cleaned up all of his equipment, we paid him, said our good-byes, and he was gone. Couldn't have asked for a better job...truly!
Description of Work: We had a sofa and loveseat cleaned, and the grout of our kitchen and entryway steam cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Margaret H.
04/2011
5.0
carpet cleaners
Ā + -1 more
Easy. I selected the company from Anglie's (in my home area), called, scheduled a time for an estimate, accepted, and scheduled a time for the cleaning which was done today. Exceptional friendliness, professionalism, punctuality and service. Anyone who wants an excellent job well done on carpet cleaning should definitely contact Jeff Hake at Universal Carpet Care.
Description of Work: Caroet cleaning and oriental rug cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
Linda K.
03/2011
5.0
carpet installation
Ā + -1 more
I spent $200 to $250 on that work. The owner is very nice and very thorough. He did a good job. The carpets that I had them clean had dark stains on them and he did his best to get them off and did a good job. I found him on the list and was pleased with the reports on him. His price was not cheap but not overly expensive as well.
Description of Work: I used Universal Carpet Care last year to clean my carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Michael D.
02/2011
5.0
carpet cleaners
Ā + -1 more
Great! I'd definitely work with them again.
Description of Work: I needed a bedroom carpet cleaned in a hurry (preparing for new tenants). I got a call back on the same day I left a message and they came out the next day to provide excellent care and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Universal Carpet Care
Thank you for reviewing my company and thanks for the business!
Robert L.
01/2011
5.0
carpet cleaners
Ā + -1 more
We have used Jeff's services for the past several years and we continue to be highly pleased. His punctuality, friendliness, attention to detail and professionalism continue to be exceptional.
Description of Work: Cleaned carpets in living room, dining room, master bedroom, upstairs hall and loft, three sets of stairs and area rugs in great room and sunroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Connie E.
12/2010
5.0
carpet cleaners
Ā + -1 more
It went very well. They were very reasonably priced and were very punctual. They were thoughtful of my home and provided overall excellent service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Air Duct Cleaning
FAQ
Universal Carpet Care is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Universal Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Universal Carpet Care offers free project estimates.
Yes, Universal Carpet Care offers eco-friendly accreditations.
No, Universal Carpet Care does not offer a senior discount.
Yes, Universal Carpet Care offers emergency services.
Yes, Universal Carpet Care offers warranties.
Universal Carpet Care offers the following services: Carpet cleaning, upholstery cleaning, drapery cleaning, tile & grout cleaning, cleaning of wool area rugs pick up & delivery available, air duct cleaning, residential & commercial.