Universal Carpet Care

Jeff was very personable and very professional. He did an excellent job of cleaning my carpet and the price was extremely reasonable. I am very satisfied and I will definitely call him the next time I need carpet cleaning.

Jeff Hake is great. He was on time for both projects, he's professional and friendly. He used a camera to show me the condition of the air ducts before and after. Now the carpet looks like new, and the air flow is so much more efficient and clean. No more dust and sneezing! If you can, use Jeff, you'll be very pleased!

He did a great job again, the cost was less than the estimate, and he is a pleasure to have. 100% satisfied!

It was even better than I had expected. My carpet is old but it now looks unbelievably good. Jeff arrived exactly as scheduled. The cost was lower than the original quote. I'm having him come back to do my other floors. I would definitely recommend him.

Great service, great price, great results. Couldn't be happier.

We have always had a great experience with Jeff. He is punctual, reliable and does great work. The rugs and carpets always look beautiful after he has finished. We won't call anyone else!

This is my second time using this company. The owner is always responsive and affordable. We had a dog, cat and infant, but the smells are gone now.

The job was well done, and it was less costly than expected.

Jeff is THE BEST! We have a rental home and used Jeff's services in 2011. We were so impressed with the job he did, we called him again in 2012 but, alas, he was off protecting our country. We had to use another carpet cleaner who did not do such a great job. Now we are putting the home on the market and the carpets were again FILTHY. We called Jeff who is back home safe and sound and, lucky us, was available to once again do miracles on our carpets, 2 dining chairs and a window covering. Seriously, we thought we'd have to replace some of the carpet, but Jeff was able to make it look fabulous. We HIGHLY recommend Jeff. You won't be sorry! In fact, you'll be ecstatic.

Incredible service - incredible results. Jeff is now my go-to guy for all of my carpet cleaning needs and I have referred him to several friends who are also thrilled with the service.

Cleaned my filthy white carpets. Jeff, as usual did an outstanding job!

Absolutely great job. On time arrival. pro at work! All our light colored carpeting is now pristine snd all furniture was meticulously lifted off the damp carpets so no wood or metal left sitting on damp carpet. A real pleasure to have this great pwner/operator put his all into work - iit shows! Woild not want to use anyone else for steam cleaning !

We had scheduled the appointment at 8:00 AM on Friday. Jeff was caught in a little traffic and phoned at 8 to tell us that he would be a little late. He arrived by 8:15. He had given a rough estimate over the phone when we made the appointment. His price was right in the ballpark of his phone estimate. We considered the price very reasonable. He has a truck mounted unit that worked well and he worked for almost three hours. Jeff did a terrific job on everything he cleaned. He was very thorough and even got out old carpet stains that had been there for years. The upholstered chairs never looked very good before but now they look like new! He was prompt, courteous and professional. We highly recommend him and definitely plan to call him back again next time.

Excellent job on carpet cleaning. Very professional.

He's fantastic! I've never had any problems with his work and I'll definitely be using him in the future. His prices are a little better than the competitors, too. He's very polite, professional, and I highly recommend him! I hope he comes back home soon!

Performed services at my house where a disabled son lives. They took care of everything from moving pieces furniture and replacing everything the way it was. Great job! Very reassuring

they were very professional and I would use them again.

Jeff is the best, and I'm so sorry that he's been called into military duty and is unavailable now. I don't want anyone else to clean my carpets, having less than great experiences with other companies. He uses natural products and does a fantastic job at a good price. My friend who has rental properties uses him for all of them, because the carpets come out so clean. He pulled out my couch last time, and moves smaller furniture regularly to get as much area clean as possible.

Jeff Hake, the owner/operator of Universal Carpet Care, runs his business like all businesses should be run: mean what you say, do things right the first time and deliver quality, timely service. Jeff is the quintessential professional. He LISTENS to what the customer wants, communicates well, does not say he can do things that he can't (e.g., remove a hopeless stain), asks a very reasonable price for the service he provides and gets the job completed within the time frame he says it will be done. His work is excellent and he is extremely easy to deal with. I recommend Universal Carpet Care without reservation.

The service was flawless. Jeff arrived on-time and completed the work in a professional and efficient manner. We have large dogs that run around the yard and constantly bring mud in to the house. Since we don't have a mud room yet, the dogs enter directly into the dining room and our carpets really take a beating. He did a wonderful job getting the ground in dirt and stains out. He went above and beyond on our job - going over the problem areas multiple times. The price was very reasonable -- we were very happy. I plan on having him come out about 3 times per year!

Great service. I had a tight turn-around during the holidays for a rental property. Jeff agreed to come on the day most convenient for me. He had a surprise mechanical failure the day he was supposed to arrive but was able to reschedule with me for later the same day. He was careful not to bring in water, leaves, etc (it was a rainy day) and went over the carpet 3 times. It looks great! He was in and out pretty quickly and even carried an upholstered chair from the 2nd to the 1st floor for me (without my asking him to do so). I will continue to call him when I need any rugs or upholstery cleaned.

Jeff did a great job - eight year old carpets look like new. Very thorough and very careful work. We'll be calling him on a regular basis.

We will absolutely be using Universal Carpet Care regularly in the future (in fact I've already asked for - and received - an estimate for returning to clean the rest of the carpets and rugs in our home).

Fantastic and I even asked him to add a rug (which was another $60). I'd call him every year!

Great to work with. I called Universal Carpet and spoke with Jeff who was very pleasant and helpful. I explained to Jeff that I wanted the carpet cleaned in my house in Baltimore where my disabled son resides. He was very reassuring and put my concerns to rest saying he would take care of everything and not to worry. Jeff kept his word: being prompt, efficient in his work and promises to take care of everything. I was very pleased that Jeff did EXACTLY as he had promised. It is very nice dealing with a customer focused business and with someone so ethical. Thanks, jeff!