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CHASON SERVICE ENGINEERS

Heating and Air Conditioning

About us

At Chason Service Engineers Inc, we're proud of our years of service to the Timonium area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Chason Service Engineers Inc for a free estimate. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on. And at Chason Service Engineers Inc, we repair all makes and models. When it comes to your family you want dependable air conditioning and heating systems that provide you with value as well as comfort. Thanks to Chason Service Engineers Inc you can expect value and comfort. ADDITIONAL EMAIL: BOBCHASON@AOL.COM. DBA: CHASON SERVICE ENGINEERS INC.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL HEATING, A/C & INDOOR AIR QUALITY.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.336 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
6%
3
3%
2
8%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Showing 26-36 of 36 reviews

William T.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Chason on a hot day when the AC was obviously not performing right. Gave them a call and they told they could see me that day around noon. The technician actually showed about 15 minutes early and I had AC within the hour. Turns out that it was an electronic component of some type within the outside compressor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Audrey R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We needed to replace two twenty year old HVAC units in a newly purchased condo apartment. These replacements were special order. They were installed efficiently and cleanly. A month later, an internal factory-induced problem with one was promptly fixed. We have been very pleased with the responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

RACHEL L.
04/2007
2.0
heating & air conditioning/hvac
  + -1 more
I called them during their busy season and told them I understood this and asked that they get back with me to set up a maintance plan. He promised me that he would call me back, and he never did.
Description of Work: I contacted them about setting up a maintance plan.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


KURT D.
11/2006
3.0
heating & air conditioning/hvac
  + -1 more
Missed initial appointment, came the second time and gave estimate.
Description of Work: Requested estimate for furnace replacement.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


RACHEL L.
06/2006
1.0
heating & air conditioning/hvac
  + -1 more
Called them for a service plan. They promised that they would call back, but they never did. Now I called during a hot spell, but I told them that I didn't need service, and that my unit was working fine. Days later after the hot days were over, I still didn't hear from them!
Description of Work: called for an estimate

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

ROBERT G.
06/2006
1.0
heating & air conditioning/hvac
  + -1 more
See the description of the work performed.
Description of Work: We reported our central air conditioning system to be completely out of service. It took 10 days and repeated phone calls to get them there. The people responding to the calls were extremely rude. When the work was finally performed, it was done in a very cursory manner and resulted in an exorbitant charge. In essence, we were charged $476 for them turning on the system (via a hidden reset button) and briefly looking at each element of the system.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$476

ALLAN S.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with quality and efficiency of the crew. Carrier will rebate me $300.
Description of Work: Replaced central air and added heating unit with a four ton system. Work completed within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

KAREN M.
03/2006
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful. They made sure I fully understood what would be happening and what kind of issues might arise. They did the work neatly and cleaned up completely. I cannot compliment them enough. I would go with them again in a heartbeat.
Description of Work: Installed three ductless air conditioner units in my old house. This was a difficult job requiring lifting large units to the roof of a three story rowhouse. I had extensively researched which kind of system I needed for my house, focusing on efficiency, compatibility with a historic house, and ''green'' technology. Then I asked 4-5 different companies to bid on the job (well-known major AC/heating companies in Baltimore). Several tried to talk me into using a different system - most wanted to put in a traditional ducted system at over $30K; none of the others even submitted a bid for the job I wanted or had the courtesy to call me to tell me that they didn't want this job. Chason was great. They really know this kind of system and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

JAN M.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
On the initial installation they were fantastic. Removing the furnace and installing the air conditioner, the Friday before a heatwave. They finished the heating work the following work day. For service they are always responsive, prompt, courteous, trustworthy and clean. I haven't shopped price because the service is so good...it is worth...what they charge.
Description of Work: I had my gas furnace removed/replaced and air conditioning installed. Additionally an attic vent and additional interior return air duct installed. That work was done about 10 years ago. I continue to have my annual service policy with them...which is the current $paid for work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

MARJORIE M.
06/2005
5.0
heating & air conditioning/hvac
  + -1 more
THE WORKMEN PROGRAMMED THE THERMOSTAT FOR ME, SHOWED ME HOW TO CHANGE FILTERS, INSTRUCTED ME IN THE USE OF THE HUMIDIFIER. THE WORK WAS DONE IN RECORD TIME WITH NO MESS.
Description of Work: THIS COMPANY REMOVED OLD EQUIPMENT AND INSTALLED A NEW CARRIER HEAT PUMP, AIR CHANGER, PROGRAMMABLE THERMOSTAT AND HUMIDIFIER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,767
    • 1
    • 2(current)

Contact information

1947 GREENSPRING DR, Lutherville Timonium, MD 21093

www.chasonserviceeng.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

CHASON SERVICE ENGINEERS is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

CHASON SERVICE ENGINEERS accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, CHASON SERVICE ENGINEERS offers free project estimates.
No, CHASON SERVICE ENGINEERS does not offer eco-friendly accreditations.
No, CHASON SERVICE ENGINEERS does not offer a senior discount.
Yes, CHASON SERVICE ENGINEERS offers emergency services.
Yes, CHASON SERVICE ENGINEERS offers warranties.
CHASON SERVICE ENGINEERS offers the following services: RESIDENTIAL & COMMERCIAL HEATING, A/C & INDOOR AIR QUALITY.

Contact information

1947 GREENSPRING DR, Lutherville Timonium, MD 21093

www.chasonserviceeng.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM