Deck and Shed Pros

Description of Work: Called the company and I believe I must have spoken to Randy (don't hold me to that). He suggested to come out and appeared to imply that he preferred that no one be home or certainly seemed to prefer that option, which I thought was very odd and contrary to best practices to get the most reliable idea of what a customer wants. He may have not been available during typical hours but I believe he should have still proposed a date and time and I could have worked from home that day or come home for the estimate and discussion. Afterall, I don't think he was thinking of coming at midnight.This was in reference to a new landing and steps for the back of the house. I advised him that I wanted to be there so he said he would get back to me because someone was having a personal matter - so i said fine. A few days later I spoke with Jim, who left me a message. He agreed to meet me at my house on April 19 at 5pm. I left work early to be home in time. Well, you probably know how this novel will end. He was a "no show." I was already suspicious when i called him on my commute home to confirm and no answer - went to voicemail. I felt like a royal schmuck for leaving work early after having so much work to do. Since this is the only thing I have to rate this company by, I have to give them a big thumbs down because they wasted my time. Although they appear to do good work if they show-up based on what I'm reading in the reviews.