The Crack Man

He was very effective in his methods. His pricing was very reasonable.

The Crack Team advised me over the phone how the crack should properly be addressed and gave me piece of mind in dealing with this issue (and many other issues) while selling a home and moving with a new family. I would recommend their services to anyone in the future.

.He explained everything he was going to do for the repair. He provided a transferable warranty that we could pass on to the home buyer.

Called, emailed never responded back.

Very professional. Setup appointment date and time, called day before appointment to re-confirm. Showed up on time and completed work without any issues. Cracks have been repaired and all my leaking has stopped.

A home inspector decided that we should repair a crack in a basement wall before selling our house. Using Angie's List, we called "The Crack Man." I believe he gave us a quote over the phone. Because time was critical the "Crack Man" came to our house on the weekend and repaired the problem to our satisfaction.

Very professional and knowledgeable.

After the earthquake I believe a crack formed in a poured concrete foundation wall in my home. It was clearly evident when water started leaking onto the basement floor during the tropical storm. I looked at the listings in Angies list and called the crack man. A very punctual and friendly response to my initial inquiry into the problem I was experiencing. The details of the repair were explained clearly, the warranty, and the price. Quality of the work was first rate--I haven't had a problem since--I'm happy with the work!

Contacted Alek in late June and talked the issues over with him. He was quite amenable to working with either Polyurethane or Epoxy to do the repair and the price was very reasonable, so we set the date. Arrived promptly on time and inspected the known crack. I also had what I thought was a smaller crack just starting at the top of the wall. When we did an inside look under the insulation, it turned out to be larger than I thought and leaking as well. He modified the price to include the second crack, and we agreed on how he was going to use both epoxy and polyurethane . He did the work in a timely manner and cleaned up before heading out for another job. He was easy to work with, great price, and I would usehim again or recommend him to anyone looking for cement/concrete crack repairs and waterproofiing. Great job!!

It was a short but very helpful phone call. He has potentially saved me a great deal of money and worry.

They did a nice job. He was very responsive and professional. He was punctual for the appointment and he had great communication skills. He kept in contact with me through email. He also offered a transferable warranty. We spoke to other companies who wanted to dig up our basement for one little crack. I don?t think he will sell you anything that you don?t need. He will tell you exactly what you need and he does a good job. He seemed trustworthy. I would definitely recommend him.

They were great. We got a lot of estimates for different jobs, but we couldn’t go by anyone that we liked. We had to go by the house contractor’s choice. They recognized the problem that we had with the foundation before anybody else did. They ended up being a part of the skilled team, so we didn’t end up using them. If they hadn’t recognized the problem, we could have ended up having lots more issues. I would use their services again in the future.

They did a great job with explaining the problem. They thoroughly fixed it and gave a warranty for the job they did. There was just one person that came to do the work, and he was very professional. I was very satisfied with him. He was very confident. He knew exactly what he needed to do.

We had a small leak in the concrete in our basement. The Crack Team came out on time and was very honest about the repair (it was a challenging one). He was courteous and explained what he was doing in great detail. The final cost was exactly what he estimated on the phone. He gave us great advice to wait a few weeks before having the drywall and carpet replaced so that we could have a few good rains to test it. One big rain so far and things are looking solid!

Fantastic job...and a really nice guy. While this is a franchise, you are really dealing with Alec the owner and engineer...not an employee of some large company. I called him the day after Christmas (a Saturday morning) and left a message. He called back within minutes...and spoke with me at length on the phone. More impressively, he wasn't trying to sell me something that I didn't need. He was asking for details about the crack and then discussed various options. He came out as soon as the foundation was dry and did the job quickly and professionally...and for a very good price. The repair looked just like what I saw needed to be done when I researched the issue on the internet. Alec also warranties his work for life...and it is transferable to a new owner. I can't say enough good things about this guy. If you have an issue, do not hesitate to call him. Unlike a lot of folks in the basement/foundation repair business, he will not try to sell you some complex and expensive system that you do not need. Fantastic experience.

Communication was great. Work peformed in the evening at no extra charge. "Online discount" provided; price seemed reasonable. Arrived promptly, described the work to be performed, answered all questions. Work completed quickly; process seems pretty substantial. No mess left behind. No leak since then, and with the unlimited warranty, not much to worry about.

He kept in touch with me for 10 days while we waited for the rain to stop long enough for the crack to dry. He arrived within 20 minutes of the scheduled time, was courteous and professional. Did the job, cleaned up and was done in about an hour. The basement no longer leaks!

He was very prompt, affordable and very knowledgeable. He did thorough work and I would highly recommend them.

The reason why I did not ask him to proceed with the work was that he said he was unable to guarantee that there would not be a water seepage again. The reason was that they would not address a foundation problem as a waterproofing company would do, but limit themselves to any seepage through the cracks. I felt this may not address my problem since the seepage was primarily through the floor.

I am very happy with the job that they did. They got it done in a reasonable amount of time. They were very professional. I would use them again in the future. I would recommend them to friends and family.

Arrived on time, performed the work in the estimated amount of time, and cleaned up properly. I was impressed.

I called Alex on Monday, and he was able to come out on Tuesday evening to patch the crack for us. We ran into a small problem with no support behind the concrete, but Alex explained our options and what the consequences of those options would be, and let us decide our course of action. The repair looks great, and we know that we did what we could for the support.

He was very honest. He informed me that he only did concrete and couldn't work on my brick work but would help me find someone else.

I sent an email to The Crack Team and was called within 3 hours. I was impressed with their responsiveness. I explained my problem and found that they could not help me because I had chunks missing and not existing cracks. I appreciated what they told me and if I ever need a"crack" company I'll call them.

The service was very timely - next day service. Alek Vujik estimated the work on day 1 , we decided to perform the work on day 2, and he performed the work on day 3. He meticulously filled the crack from above (including an additional area not initially identified - at no extra charge) and then injected their proprietary resin from below. The work was done quickly (several hours), and he then cleaned up all materials. It rained several times in the coming days - no problems at all. Highly recommended.