Ayoub N&H

Perfect. They came on time

We were very happy

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The work was done well.

Service was prompt, efficient and thorough and delivery of the cleaned carpets was arranged at a time convenient for me.

Very friendly service and the work was completed on time. Will definitely be a return customer.

It was about $300 for each set of things. They were great.

They get and "A".

When I first called, the man who answered gave me a complete description of what the price included and how my rug would be cleaned. I mentioned the 15% coupon on the company's website and he said he'd honor it. We set a date and time for them to pick up the rug, and another date and time for return delivery. I appreciated his respectful tone, especially after calling other companies for their estimates! The men who picked up the rug were friendly and extremely helpful in moving furniture. I got the rug returned on the day and time it was promised. It looked brand new! I had forgotten to print out the coupon from the website, so they charged me full price. I called and asked them about the discount, and they said they'd honor it. Right away I saw in my account that they had refunded me 15%! I am on a neighborhood listserv, and I was very happy to tell all my neighbors about this company.

My dog decided to drag my oldest son's dirty diapers across his rug. It was a huge mess and I didn't want to clean it. I took it to Ayoub carpet along with another rug that needed to be cleaned. I told them what happened, didn't seem to phase them and about two weeks later I had two clean/repaired rugs. Very pleased with the service and I would definitely use them again.

I called the office and told them I had an emergency and needed the carpet cleaned the same day. They were wonderful and sent a team within a few hours. The team was very professional. They cleaned the probelm area and removed every trace of the dirt. The bedroom and living room also looked great. One of hhe men also cleaned the wheels on my Mom's walker, which were dirty. I thought they were great and would definitely use them again.

I like them very much. They are very responsive. I had some questions, probably simple ones and they said they will come tomorrow to look at it. They come exactly when they say they will. They have a very nice set of people working for them. They are very prompt and efficient. They do deliver when they say they will. You can go to their shop and get good service from the owner. I would recommend them. Their price is reasonable.

It went well. I delivered the rug and got a discount. The rug was ready in about 2 weeks. Overall the rug was clean. However, the rug has a cream-colored background and they were not able to remove a deep-colored stain from vomit.

Over all, they did a good job. However, when they knew they were going to be later than the appointed time, they should have called sooner to let me know that they werre going to be late. Also, being the last job of the day, they were rushing to get done where I think they would have done a better job if they would have taken more time. But, overall, I am not dissatisfied.

I couldn't be happier with my experience with them. I told them I wanted a eco-friendly carpet and we went from there. They never tried to sell me something I was not interested in or upgrades I did not want.

They were fabulous. We had them pick up the first rug, which was large and had several stains. They got all the stains out with no damage to the rug, cleaned it beautifully and delivered it to our son's townhouse in Virginia for no extra charge. Several weeks later we took two smaller rugs to their plant in Kensington for cleaning and picked them up ourselves. They did excellent work on these as well. Everyone we dealt with was professional, courteous and accommodating, and their prices were very reasonable.

They ate the cost of the first floor refinishing, which was a huge amount of money. I thought we might end up splitting the difference. They said that if we weren't happy with the initial job, they weren't charging me. We had no problem with their carpet people, which I think was their direct line of work.

I was staying at a friend's house and my pet soiled the hall rug. I called Ayoub to get a quote and their office hours. The staff was pleasant and professional. The explained what they could clean, and what spots they might not be able to get out. I was given a quote for the work, which included a 20% discount for Angie's List members. I was told the work would be completed in about 10 days. Although I thought I would be contacted when the work was completed, I called on 9/2 to get the status. The rug was ready for pick-up, and they did a great job. I would definitely use this company again and have no hesitation in recommending them to others needing this service.

They arrived in the specified time frame. They quickly removed the carpet. They did not check to remove all the staples from the floor so I have had to remove at least a dozen myself. Threads of carpet remained here and there so the clean up could have been more thorough.

They did an excellent job. The result was as I expected. They did NOT over-saturate the carpeting. It dried quickly and looked perfectly clean. We plan to call them back for another cleaning next month.

My elderly dog pooped all over three of my antique tapestry rugs. I hosed them off and took them in the next day. They smelled incredibly bad. They were really nice about it and took them out of my car. Came back a week later and they never looked so good -- I wish I had taken them in before. They insisted on carrying them to my car for me.

They really knew what they were doing. They came home, picked them up and cleaned them. They did the best job. It couldn't have been a better experience.

We hired this company because of a professional recommendation. We have used them twice. We liked that they are prompt. They do a quality job. They are pleasant to deal with. They are flexible in scheduling and have worked with our schedule. Their prices had not increased in the last 16 months, so we felt that the price was fair.

These rugs were very special. They were handed down to me from my mother. I thought that Ayoub did a fantastic job. They even smelled fresh and clean when they were done. I would definitely recommend their services to others. They are also very reasonable on their charges.

THEY WERE VERY PROFESSIONAL AND CAME WHEN THEY SAID THEY WOULD BE THERE. THEY DID THE JOB IN A VERY TIMELY MANNER AND I AM VERY SATISFIED WITH THEIR SERVICES.