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Ayoub N&H

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

For three generations we have specialized in carpet cleaning, rug cleaning, in-plant Oriental & area rug cleaning, carpet installation, and repair of your floor coverings. When you're in need of new carpeting, rugs, custom runners, or hardwood flooring be sure to stop by our showroom for a wide selection to choose from.

Business highlights

33 years of trusted experience

Services we offer

Carpet and hardwood sales and installation, oriental/area rug, carpet and upholstery cleaning, hardwood sanding/re-finishing, padding sales & rug repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 259 reviews

Nagi E.
02/2021
1.0
carpet cleaners
  + -1 more
Terrible! I could have done a better job myself. Frankly, they have done such a sloppy useless job that is nit worth a penny. To add insult to injury, one of the technicians had a bad attitude. Stay away. You have been warned.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$330

Response from Ayoub N&H
Thank you for your review. It looks like our technicians indicated your carpet was in a condition beyond what could be helped by cleaning, including the heavily soiled and damaged areas shown in your pictures, but it was insisted that we clean the carpet despite the pre-cleaning inspection report. We like to make sure we've provided our assessment up front so you have the choice of proceeding or not, and in this case you decided to move forward despite the report. We also try to provide the most value in the service we provide, but unfortunately the discount you were requesting was more than we could offer based on the condition of your carpet. In addition, according to the technician notes, you requested to know the race of the company owners, and were hoping to get an additional discount based on that criteria. At Ayoub N&H, we provide the same level of service and discounts no matter what the race of our client. We also care about the treatment of our employees, and find it unacceptable for them to be treated in the way they were because they didn't apply an additional discount.

Teri S.
09/2020
5.0
flooring contractor
  + -1 more
It went great! Price was reasonable. Workmanship and communication were excellent. Couldn't have asked for more.
Description of Work: Carpet stretching and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcy L.
08/2020
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
My decorator suggested a fabulous wool rug for my office five years ago. I fell in love With it, and apparently didn’t notice it is ivory! Well, Ayoub has cleaned it every 7-8 months, and it still looks like new. Everyone there is terrific. I could not be happier.
Description of Work: Cleaning a 9x12 wool rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darcy F.
09/2019
5.0
carpet cleaners
  + -1 more
Great experience! There was some confusion on my part regarding the schedule and they immediately accommodated my new request. The team who came to clean was friendly and fast. It was really helpful to get the notification so you could track their arrival as well. Highly recommend!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JONATHAN S A.
02/2019
5.0
carpet installation
  + -1 more
Excellent work and great timing. I thought 3 bedrooms might take a day or two, but they were finished in 4 hours, including carefully moving furniture, disassembling and reassembling as needed. We presented a surprise challenge, a loft bed that couldn't be easily disassembled. They responded by quickly bringing in a 3rd person, and two lifted the bed while the third installed the carpet.
Description of Work: Replace wall to wall carpet in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerhard M.
11/2018
5.0
carpet installation
  + -1 more
Excellent - first class work, and pleasant service
Description of Work: Replacement of wall-to-wall carpets in three rooms and two staircases

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eleanor B.
10/2018
5.0
drapery cleaning, upholstery cleaning, oriental rug cleaning
  + 1 more
Everything went smoothly and it was a very professional job -- I would hire them again !
Description of Work: Drapery cleaning (in-plant), area rug cleaned (in-plant), upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa T.
10/2018
5.0
carpet cleaners, hardwood floor
  + 0 more
Ayoub staff were great. They kept me informed throughout the process, and the floors look great. Would hire again without a second thought!
Description of Work: Remove carpet and install, stain, and poly two rooms and a stair case

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Anne M.
08/2018
5.0
carpet cleaners
  + -1 more
Excellent - everything was done as promised. The carpets look and feel wonderful. Would definitely use again.
Description of Work: Oriental carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Laurence K.
04/2018
5.0
carpet cleaners
  + -1 more
Excellent service and communication. Pick-up, cleaning, repair, and delivery were all excellent. It appeared that great care was taken at all stages. We recommend the company highly.
Description of Work: Cleaning and minor repair wool Karastan area rug along with a second smaller rug

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Linda Z.
02/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They came exactly when they said they would and picked up the carpets. They were ready on time, but agreed to keep them for me a few more weeks as I was having work done in the house and wanted to wait until it was done before laying out the carpets. When I was ready, they brought them promptly back and laid them for me. The new padding was cut to size and nice quality. The carpets looked great - got all stains out and looked almost like new. Very happy with results.
Description of Work: I had 3 carpets sent out for cleaning. They also provided me with a padding for one carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bettina T.
10/2017
5.0
flooring contractor, hardwood floor
  + 0 more
I was very nervous about hiring them because most of the reviews were for carpet work, but I am glad I took a chance on them. They were very patient with me and answered all my many questions. Because it is a small family-owned business they were a little more expensive than other estimates but were worth the cost. They sent their two best workers (Cesar and his assistant) and Cesar is all business. They took up the old carpet, moved all the furniture out and sanded the living room, dining room, front foyer and hallway plus two closets. Since I did not like any of the sample color stains, we kept the beautiful red oak floors and just used an oil finish. Looking good! The threshold work was extra and Cesar did a beautiful job on that too. He definitely knows his craft and takes pride in his work. We are very pleased with the results of Ayoub's floor refinishing work. A job well done!
Description of Work: Floors refinished

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,766

Pamela B.
10/2017
5.0
oriental rug cleaning
  + -1 more
Good. Pad was too large. Came back the next day to fix it. Price was very high compared to the cleaning done two years ago.
Description of Work: Rug cleaning and pad

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy L.
09/2017
5.0
carpet cleaners
  + -1 more
The job was done professionally and timely.
Description of Work: Carpet cleaning and valuation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Andrea B.
08/2017
5.0
carpet installation, flooring contractor
  + 0 more
We've worked with Ayoub N & H twice: once on full-room carpeting and stairs, and then on laminate flooring for our basement. Both times they were responsive and personable, and very patient as we took time to make up our minds. They were on time for quotes at our house and installation, and maintained a clean worksite. We recommend them without reservation!
Description of Work: Carpet and Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

heather G.
07/2017
5.0
oriental rug cleaning
  + -1 more
Very well. Picked up and delivered when scheduled
Description of Work: Hand washed two oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

sarah S.
07/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The rug looks like new, the guys showed up on time to pick up and drop off and they were super helpful putting the rug back down.
Description of Work: We sent out a 8x10 area rug to be cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Donna G.
07/2017
5.0
oriental rug cleaning
  + -1 more
It went very well. The men who picked it up were courteous and explained all the services I could get done to protect my rug, as well as pointing out that the rug had some damage that could get worse in the cleaning process. The cleaned rug looks beautiful-the colors are more vibrant.
Description of Work: I had my Oriental rug picked up from my old house, cleaned and delivered to my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barbara N.
06/2017
5.0
carpet cleaners
  + -1 more
They worked extremely hard and did a beautiful job! They were professional and helpful throughout and the carpet which was quite soiled from a prior renter, came out perfectly. I will definitely use them again. Thank you!
Description of Work: They cleaned my basement rug and all the carpeted stairways in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Elaine T.
06/2017
5.0
oriental rug cleaning
  + -1 more
It went great! I love this company and the work they do! Worth every cent!
Description of Work: If you need to get your oriental rugs cleaned this is the place to go. They are top notch and do a wonderful job! Their customer service is awesome as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael K.
05/2017
5.0
carpet cleaners
  + -1 more
The cleaning was performed to our satisfaction, and the company was very good about follow up to make sure we were satisfied, and to hopefully secure our business in the future. We would hire again, and have already recommended them to others who had similar good experiences.
Description of Work: Cleaning of one stained oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$193

Adam H.
04/2017
5.0
oriental rug cleaning
  + -1 more
wonderful team and very professional
Description of Work: clean two rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA B.
03/2017
5.0
carpet cleaners
  + -1 more
I found both the office and the team that picked up and delivered the rugs to be very friendly and helpful, and very responsive to my questions. I would certainly use them again.
Description of Work: They cleaned two rugs - a very large living room rug and a runner. They also wrapped the rugs for me as I am storing them for the moment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CAROLYN H.
03/2017
5.0
oriental rug cleaning
  + -1 more
When they got the rug, he gave me a call and told me of a infestation of moths that was eating away at my rug, which destroyed a rug in my basement. They gave me a forewarning that they would do their best to get rid of the problem. It looked a little beat up but they did a good job. shortly after i put the rug down i realized a faded spot, and then some time later I moved some of my furniture and saw some spots on the rug that they had been eaten away, i don't think it was their fault but they forewarned me that it would show the effects of hard moth removal when i received it, the other rug they cleaned looked wonderful as usual. With my long lasting overall experience, i really like this providers.
Description of Work: purchased rug cleaning from angie's list

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita D.
01/2017
5.0
oriental rug cleaning
  + -1 more
as usual, ayoub did an excellent job. very nice guys, attentive to work & made sure the rugs were laid out well once they were delivered.
Description of Work: we had a couple oriental rugs cleaned & the corners repaired. and we had binding added to a small rug that the dog chewed up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10516 Metropolitan Ave, Kensington, MD 20895

http://www.FurnitureRugCleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
02/07/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Furniture - Custom Made,
Drapery Cleaning

FAQ

Ayoub N&H is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:30 AM - 3:00 PM

Ayoub N&H accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ayoub N&H offers free project estimates.
Yes, Ayoub N&H offers eco-friendly accreditations.
No, Ayoub N&H does not offer a senior discount.
No, Ayoub N&H does not offer emergency services.
Yes, Ayoub N&H offers warranties.
Ayoub N&H offers the following services: Carpet and hardwood sales and installation, oriental/area rug, carpet and upholstery cleaning, hardwood sanding/re-finishing, padding sales & rug repair.

Contact information

10516 Metropolitan Ave, Kensington, MD 20895

http://www.FurnitureRugCleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 3:00 PM