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Ayoub N&H

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

For three generations we have specialized in carpet cleaning, rug cleaning, in-plant Oriental & area rug cleaning, carpet installation, and repair of your floor coverings. When you're in need of new carpeting, rugs, custom runners, or hardwood flooring be sure to stop by our showroom for a wide selection to choose from.

Business highlights

34 years of trusted experience

Services we offer

Carpet and hardwood sales and installation, oriental/area rug, carpet and upholstery cleaning, hardwood sanding/re-finishing, padding sales & rug repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 259 reviews

James F.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The job was excellent as were the people with whom we had contact.
Description of Work: This is the second time I've filled this out! The provider cleaned a large oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Maureen G.
07/2013
5.0
carpet cleaners
  + -1 more
It went well! They were fast, on time, and the quality of the work was good. I was relieved that they were willing to do repair type work, and didn't try to tell us that we'd need all new carpeting. Because of that, I would likely purchase carpeting from them next time I do need to replace it. They seemed fair and honest. I'm not sure how to fill out location, since the work was done on two properties, so I only checked one. I would appreciate more options from Angie's list for that line item.
Description of Work: We had to pull up existing carpeting in the basement because of a leak and wait for it to dry. Ayoub came in and was able to re-install that same piece seamlessly. In another property, the carpet became loose, so they stretched it and did a very nice job. I don't recall exact amounts and dates, but it was all very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherry G.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Pleasure to work with Provided accurate timing with regard to pick up and delivery Staff who came to house were extremely accommodating Fair and reasonable pricing Would definitely use them again.
Description of Work: oriental rug cleaning supplied new padding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michele M.
07/2013
5.0
carpet cleaners
  + -1 more
Ayoub promptly scheduled an appointment, inquired if I needed the rugs rolled, scheduled a two-hour window (they arrived at the beginning of the window), returned them looking brighter than I've seen them in ages, offered to unroll them (which I declined because I needed to clean the floors first.
Description of Work: Picked up two carpets, cleaned and delivered them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gary M.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I used them because of an Angie's list deal. However, before I purchased the deal I contacted them with a question. My rug was slightly over the dimensions of the offering and so I wanted to know if the deal would still apply. They responded promptly to my inquiry giving me a price quote for the difference. I purchased and setup a pick up. They called the night before to remind me and the morning of to let me know the window. They arrived within the window and took care of getting the rugs from under the tables. In about 10 days they called to schedule delivery and delivered in like manner. Not very exciting but exactly the way I expected it. Would definitely use them again.
Description of Work: Cleaned two rugs. One was an oriental and the other regular.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LAURA D.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used this peovider for many years and they have always been very thorough and reaponsive. I will continue to use them for both oriental rug cleaning and in home carpet cleaning.
Description of Work: Picked up and cleaned oriental rugs and returned and laid them back down, moving all required furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Laura R.
06/2013
5.0
carpet cleaners
  + -1 more
Very reasonable and reliable
Description of Work: Cleaned two small rugs off-site

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine T.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything went great, from scheduling pick up to price, to drop off.
Description of Work: The discount provided was great as it allowed me to have my oriental rugs cleaned at a great price. Others were charging 3 times the amount for the same service. My rugs look gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara K.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The company arrived when they said they would to pick up the rugs, they were very helpful in moving furniture, and they returned the cleaned rugs earlier than promised. The rugs were cleaned and rinsed very well - they look beautiful. We prefer this Ayoub Carpet to the one in Virginia. We felt we got personalized service.
Description of Work: Cleaned 2 oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Estrellita F.
05/2013
5.0
oriental rug cleaning
  + -1 more
They were very timely, they said it would take two weeks but it was shorter turn around time than that. They were very professional. They picked up my two room area rugs and brought them back and laid them out for me. They were quite good, prompt and I would recommend them.
Description of Work: I had a Big Deal for One Hand-Washed Oriental Rug Cleaning & Get 2nd Rug of Equal or Lesser Value Free!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michael C.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They gave me a three hour window for pickup and again for delivery and were punctual both times. The two guys that showed up on both occasions were nice and efficient. I also appreciated that they didn't try and sell me any additional, unnecessary services. I asked for his recommendation on whether or not I needed to Scotchguard. After answering a couple of questions, he said that I didn't really need it. I found that refreshing. The carpets look GREAT! I definitely plan to use them again.
Description of Work: I had two Oriental rugs cleaned. One was an Embassy-sized carpet which was quite stained. Other was a smaller, brightly colored carpet that had gotten dull.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA K.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
On time and great job. The delivery men were courteous, professional, helpful, and on time. Can't wait for them to have another special. Will certainly use them again.
Description of Work: Ayoub picked up, cleaned, and delivered 2 room size oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Morton S.
04/2013
3.0
oriental rug cleaning
  + -1 more
I had hoped they would have done a better job cleaning damage caused by our dog. I'm sure top.of.the.line outfit could have done better.
Description of Work: Upsell replace fringes and pad = satisfactory.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

Response from Ayoub N&H
[Member name removed], Thank you for reviewing our company. I am sorry to hear that you were not satisfied with our cleaning service. In addition to the full washing process, your rugs went through a pre-spotting and post-spotting to address any stains. Unfortunately, certain stains such as those cause by pets, can permanently discolor the rug fibers. We would be happy to make another attempt at removing those pet stains. I did leave a follow up message at your home number. Please contact me at 301-946-7944. I look forward to hearing from you. Sincerely, Kristopher Ayoub

Rebecca F.
04/2013
5.0
carpet cleaners
  + -1 more
Really impressive! I got an Angie's List deal and even though I had to pay a bit more in the end - my rugs were both huge - it was a swift and painless experience with a beautiful outcome. They came, they took, they cleaned, they kept the rugs an extra 2 weeks as I was having my floors sanded, they brought them back, they relaid them. The rugs look great. What is not to love???
Description of Work: My huge rugs were rolled and removed, taken away and cleaned, returned and relaid. Perfect!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Virginia C.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I checked Angie's List and found Ayoub N&H Carpet and Rugs. I took advantage of the $220 coupon and called Ayoub to discuss the service. After I delivered 2 rugs to their business, I decided that the 9X 14 oriental rug also needed to be cleaned. They came the next day and picked it up. Within 10 days all three rugs were delivered to my apartment in Washington DC rolled and ready for the move. When I inquired about paying for the third rug, I was informed that the three rugs were included in the coupon and that I owed only for the smallest rug. What a pleasant surprise. Plus I received a very nice thank you from the business. WhenI arrived at my new home in Bloomington Indiana, I unrolled the rugs and placed them. I was simply delighted in the results of the cleaning! I highly recommend this business for rug cleaning and restoration.
Description of Work: Because I was moving I wanted all three oriental rugs cleaned. Angie's List has been invaluable to me for these sorts of referrals. So I checked and found Ayoub N&H Carpets and Rugs --only about 5 miles from my apartment. I conferred and decided to have the rugs cleaned, deodorized, and in one case have the fringe removed and the ends bound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Eugene D.
04/2013
5.0
oriental rug cleaning
  + -1 more
The company cleaned and repaired the rug within the promised time frame, and provided a new nonslip pad.
Description of Work: Ayoub took my 3X5 Red Oriental Rug in for cleaning. The cleaning was only $32.25 which included an Agnies List 10% discount. They did a beautiful job of cleaning. I also had them replace the fringe on both ends of the rug and the final price also included a new nonskid padding. The cleaning brought out the beauty of the rug, and with the new fringe it looks brand new. The work was ready within the promised time frame. I was very pleased with their work, and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Rory H.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The process was very smooth. An appointment was made for pick-up and the two men were prompt and courteous. When we received a call that the carpets were ready for delivery, the same process took place. The workers were prompt and quick, and the carpets look like new, with the colors much brighter. They did an excellent job and we will use them again for two more of our carpets, with or without an Angie's List deal.
Description of Work: Two oriental carpets, one 6'x9' and one 6'x10', cleaned and returned in about 10 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Katherine H.
04/2013
5.0
carpet cleaners
  + -1 more
They came quickly after I called (within a day or two) and within their window.
Description of Work: They got a red stain out of my carpet, which is what I wanted. I wish the minimum was cheaper since the work I needed was very limited, but glad I got it done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John S.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The overall experience was exemplary. We got what we'd hoped for and found a company who could make good on their promises. We will be using them again, when needed, for all our carpet and rug cleaning needs.
Description of Work: An oriental rug in our family room was badly in need of cleaning-- it had several droplets of candle wax, a large stain which another company was unable to get rid of; it was dirty and the fringes on the two ends were in bad shape from vacuum cleaning. I called Ayoub N&H Carpet & Rugs after having purchased an Angie's List Big Deal for cleaning an oriental rug. The company sent two men out to pick the rug up for cleaning at their facility in Kensington. In discussions with them, my wife and I decided to have them remove the fringes (not part of the Big Deal); they stated that the work would be done in one or two weeks, and they rolled up the rug and took it to their facility for cleaning. The rug was returned in two weeks and was like new with the various stains, etc., removed and it looked like new. The fringes had been removed and the rug still looked perfect. This company showed themselves to be outstanding. We will definitely keep them in mind for future cleanings and will use them to come in and clean our wall-to-wall carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272.5

Patricia S.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I saw the big deal, $220 for cleaning 2 rugs. I sent an email. got an immediate response. Arranged time for rug pick up and delivery. Men were competent and polite.
Description of Work: 2 Oriental rugs cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ruth M.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Staff were very helpful.
Description of Work: I took my oriental runners to Ayoub for cleaning. I also asked them to trim the runners where my cat's scratching pulled up yarn. Everything was done on time and the runners looked great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Alan G.
02/2013
5.0
carpet cleaners
  + -1 more
I brought in a living-room carpet for cleaning. They opened it up, measured, and inspected it carefully. They then pointed out a number of stains and their probable causes, and advised that some of them were not going to be able to be removed. They advised my wife on the phone on the potential value of the carpet when cleaned, and we decided that it was not worth the cost of cleaning. They then helped to dispose of the carpet. This honest and professional service is much appreciated. We had previously had some carpets cleaned by Ayoub and they did an excellent job. We will certainly use them again.
Description of Work: Advised on a carpet brought in for cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles C.
02/2013
5.0
oriental rug cleaning
  + -1 more
They did great and we would use them again.
Description of Work: Picked up and cleaned three oriental rugs and installed pads under them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Judy L.
01/2013
5.0
carpet installation, flooring contractor
  + 0 more
We were very pleased with them. The products they showed us were good. They were better than the ones that we had seen elsewhere. We thought the advice we were given was better. They were very accommodating and they didn't push us to make a decision. They sent some samples home and we narrowed it down. We went back and got some more samples. It went very smoothly. It went very smooth when we went to place the order even though it was the holidays, they got us in. We are really pleased with the carpet. Their workmanship was excellent. They were very polite and on time. The carpet is nice. The price was fair. We would definitely recommend them.
Description of Work: We used Ayoub N&H Carpet & Rugs to put a custom runner on our stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Marjorie R.
01/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
fine. rug looks very good now that it's been cleaned.
Description of Work: cleaning of small wool rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

10516 Metropolitan Ave, Kensington, MD 20895

http://www.FurnitureRugCleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
02/07/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Furniture - Custom Made,
Drapery Cleaning

FAQ

Ayoub N&H is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:30 AM - 3:00 PM

Ayoub N&H accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ayoub N&H offers free project estimates.
Yes, Ayoub N&H offers eco-friendly accreditations.
No, Ayoub N&H does not offer a senior discount.
No, Ayoub N&H does not offer emergency services.
Yes, Ayoub N&H offers warranties.
Ayoub N&H offers the following services: Carpet and hardwood sales and installation, oriental/area rug, carpet and upholstery cleaning, hardwood sanding/re-finishing, padding sales & rug repair.

Contact information

10516 Metropolitan Ave, Kensington, MD 20895

http://www.FurnitureRugCleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 3:00 PM