Fred C Johnson Co

Everything from the start was a great experience with Fred C Johnson. From the salesmen to the office staff, and finally the installer. I could not have asked for a better outcome.

Initially the repair worked well. A week or so later the garage door wouldn't always close, so we called them back. They came out promptly and made the repair at no additional charge.

They were comprehensive and ultimately convinced me the best option was not to replace the garage door. Other estimators tried to sell me everything under the sun and it defied common sense. Would use Fred C Johnson in a heart beat.

Excellent service--repaired my squeaky loud garage doors. Would highly recommend.

This company was a pleasure to deal with from initial phone call to installation. I cannot say enough good things.

He is absolutely very professional. I initially called them because I needed my former garage door fixed and they came out the very day that I called and fixed the door and when I decided to replace my door and get a new one I contacted them. I would recommend them to anyone who is dealing with any issues with their garage doors.

The 20+ year old spring holding up one of our garage doors broke late one evening. The next morning, we called the Fred C. Johnson company at 8:00 am. Their repair crew arrived hours later, as promised, and in less than one hour they had replaced the springs on both garage doors, fully lubricated and adjusted both doors, and provided us a new garage door opener. Very prompt, highly courteous, and extremely professional.

Overall the folks at Johnson were great. I had explained that a new lock was needed and sent pics. First tech was a washout. He didn't have a lock????? and for a really simple job it just seemed like too much trouble for him. Second team was GREAT. They changed the lock and removed old extra springs and such! Just gave them a B because my time is valuable also.

All aspects from initial estimate, scheduling the job, completion and cleanup could not have gone better. Top-notch service and communication. We are very satisfied with all aspects of the job.

Called them in the summer when the backup battery for my garage door failed and started beeping. I tried to remove it myself but couldn't get it out. The technician totally made me feel better by telling me it had been installed backwards by the previous homeowner. :-). Since the service charge included an hour of labor and he didn't use that much to replace the battery, he went ahead and did some additional maintenance. I'm not sure exactly what he did, but it left the garage door running smoother and quieter than it had since I'd moved in. Just now, I called them again because my garage door has not been closing all the way. The woman who answered the phone actually diagnosed the problem over the phone and talked me through aligning the little sensors properly. I was extremely impressed - they totally could have charged me for a service call and didn't! I will definitely be using them again when I have future work needed for my garage door!!

We would recommend this company based upon our recent experience. This company gave us a professional quote, installation date, and then put our new door in on what was probably the coldest day of the year (below zero plus wind chill). The group was very impressive, polite, and all business. They would not accept our offers of hot drinks because they were intent to get their job done. Hats off to a great job done during miserable weather. We love our new door!

This was a great experience. Late last fall I had researched and reached out to Fred C Johnson through Angie's List, but did not follow up with them as other projects were competing for time and $$s. Last week, I was home from work, so I decided to pick this back up. I called the company and they were able to send an estimator out the following day (Feb 18). The gentleman who came out - Robert - had been with the company many years and he really knew his stuff. He was punctual, very professional, and got right to the point regarding door options, ways to redo trim around the doors, and all costs. His quote was in line with what I was expecting, so the the job was quickly added to their schedule for the following Tuesday (Feb 25). On Feb 25 it was snowing (again) but the two installers (Wayne and Dave) arrived on time and got right to task. They worked quickly and had the old doors and railings down in no time. The two worked non-stop for the time they arrived until about 4:30 that afternoon. Although it was cold and conditions weren't great, they never let up. All aspects of replacing the doors, remounting my existing lifter motors, adjusting the pressure, sensors, etc. were done with attention to the details. I never once got the impression that anything was being rushed or that any corners were cut (and remember, it was snowing for a good bit of the day). Wayne and Dave did their work professionally and with pride. When they were finished, I felt like I had received exactly what I paid for. The new doors look great and they work even better. I would highly recommend Fred C Johnson to anyone looking for replacement garage doors or service to their existing doors.

In spite of it being cold, dark and icy, he was exceedingly pleasant, professional and capable. Excellent service and committed to good customer relations. A+ in my book.

Replaced rotting wood door with a new metal one. They did an excellent Job. Also replaced garage door opener with

Amazing service. Called, 1 day later someone came out. He explained everything to me, gave me 2 options. Had to get all new opener and they came the next day to install. The 2 guys installing were friendly and explained what they were doing and even programmed our cars! Great service.

Very punctual. Got the job done with little fuss. Apparently overcharged me but called back in a week noting this and sent me a check. Impressed.

Chris, the tech arrived promptly at 9:00 am. After a brief conversation, he began work. The job took about four hours and he did a great job with everything, including clean up and programming my car's garage door openers. This was easily one of the most enjoyable contractor/dealer experiences I have ever had. From setting up the initial sales call to the final installation, this team performed at the highest levels. I highly recommend this firm for your garage door needs. The new garage doors are so quiet it's unbelievable, compared to my old garage doors. The one caveat is that the MyQ intelligence system that the opener uses only works with the newer cars (2009 and later.). If your car is older than that you will need to buy a repeater (~$28 + S & H) to allow your car's built-in garage door openers to work. Obviously, this is optional since a garage door opener remote comes with the unit. All in all, this was a great buying choice for the products and the dealer!

Our garage door remotes broke and they came and installed new remotes. We were very pleased with the service and they helped us set up our new remote codes.

He was punctual, friendly, professional, and informative. He did a great job. No surprises, no extra charges. They honored my Angie's list coupon without a quibble. Top notch.

I had scheduled an electrician for last Friday to install my new garage door opener but when they arrived they informed me they do not do this type of work (I was very clear on the job). They offered to bring in their garage door technician for $450.00! I saw this company and called last Friday. They said they would do the job for $150.00 the following Monday. Technician showed up exactly at 9:00 for a 9:00 to 10:00 appointment. He did a very neat job and they really did it for $150.00. Just wished they did other types of work! Very impressed!

I chose them in part, because this is a family business, in our community and we like to support family-run/local companies when possible. They answered the first time that I called and gave us an appointment for the following day. The gentleman performing the service was polite, knowledgeable and made sure that all of our questions were answered fully. The work was completed in a timely manner and we are quite pleased with how much quieter the door operates. We found the charges to be reasonable. We would absolutely recommend this company and we would use them, again. Hopefully, that won't be necessary any time in the near future!

very responsive. came the same day I called.

My garage door opener has been giving us fits for years. When we would shut the door, it would open back up. We would have to hit the button multiple times to have it finally close. I considered many times to have it maintenance. One day, it stopped working- just hummed. I Googled the problem and the most likely problem was worn gears (plastic). I considered fixing it myself but I hate working in the cold. I checked Angies List. This company was close by. I remember seeing there trucks in my neighborhood. The had an A rating in all categories. They had over 100 positive reviews. I contacted them. Immediate email (and phone call the next day) from Gwen. She thought it sounded like the gears too. $144 to come to house and one hour time (minimum) and $50 for gear kit. When I called to make apt, I liked that I was quoted the same numbers by Colleen. The repair man came out the next day. I was at work but my wife was home. The Man was very nice and he too reviewed the same quoted numbers. He felt it was the gears as well. He noted that our Opener was manufactured in 1998. Based on the age, he offered another option. Not pushy. He could install a brand new Lift Master, new button, two remotes, new sensors, etc. for $325. $195 gear replacement on a 16 year old opener versus $325 for brand new everything. We went with brand new. That was Tuesday 11/26/13. They came back 11/29/13, the day after Thanksgiving, for the installation. Bill explained what we were getting and what he was going to do. He thought the job would take about 90 minutes. He said even if he took a little longer it would not affect the quoted price. Well, it took about an hour longer because he didn't like some of the old brackets and decided to replace them. I was very pleased with Fred C Johnson. Everyone was friendly and punctual. I would easily recommend them.

We replaced both garage door openers and installed a whole new system. They also checked all the coils and made sure that we understood how the system worked. They were very knowledgeable and helpful. I will use them from now on.

Excellent service. Installer arrived on time, finished the job quickly and we've had absolutely no issues.