Fred C Johnson Co

This company fully deserves its excellent Angie's List rating. The estimator was efficient and offered suggestions without being pushy or overbearing. He cut to the heart of the matter and didn't try to convince me of excessively fancy and expensive styles or options. He gave me the coupon offer before I even mentioned it. The installers were courteous and efficient. They even swept up after the installation was finished. I had previously arranged with the office to charge the work to the same credit card I had used for the down payment and there was no debate over this with the installers when they were done.

Great service from this firm. Bid visit and installation were no drama and no upsell. Installer arrived at agreed time and completed the install very quickly. Workmanship was excellent and doors operate smoothly and quietly. Installer even lubricated the openers.

Perfect. No problems. Nice folks.

Other vendors wanted to replace entire door. Fred C.Johnson was able to match the panel type and special order it in. Technician arrived on time and did a great job at a fair price.

A job well done. The installer arrived on schedule and completed the job of replacing two old garage doors and installing one new automatic door opener in about 3-3 1/2 hrs. All debris from the old doors was taken away. Very satisfied with the two new doors and much quieter than the old wooden doors. The two external locks and outside keypad were included in their price which was the best price we received for this job. The individual also arrived as scheduled for the original estimate.

All work completed as promised, when promised.

My garage door was not opening and they fixed it. The job turned out terrific and it was excellent. The staff person arrived promptly and they identified the problem immediately. They fixed it. They were not particular that I pay them and they left. They were very quick, efficient and easy. I thought it was a good value for the money. They fixed my problem very quickly. I would just say that they are definitely worth a call because I had nothing but a positive experience with them. They did everything I would have expected.

Great! See above comments.

They did what they said they would do and they did it well. Straight-forward, professional and punctual. I would not hesitate to recommend them to anybody.

Everything went extremely well from start to finish

We wanted to replace the old garage door opener for quite sometime, recently we bought a new opener kit on a sale online. Called all garage door opener installers in the area and settled on Fred Johnson. The phone call was very smooth, they asked all important questions, let us know what to expect and they were cheaper by atleast $50 compared to others. The tech arrived on time and was very quick with replacement, he also walked us through the workings of various sensors and control panels. He did screw up installation of park-assist laser, which he installed in the middle of the garage and the laser couldn't be seen on the parked car. We sent an email to Fred Johnson and got a phone call next morning to setup another time. The second tech was also on time and had the problem solved in no time. We like the extra time the tech took to explain how the system, its sensors and control panels work. Will use Fred Johnson for any garage door related work in future.

They were professional from beginning to end. They even provided us with rebates from the manufacturer that others we had asked for estimates did not provide us with. Their estimate was a better pricing than others and we also got a better insulated door.

They did a good job. They were very prompt.

They were great and the installer was very knowledgeable. The product was great and I will continue to use them in future.

The Story: I had used the Fred C. Johnson Company about 10 years ago to replace broken springs on our garage doors and had been pleased with their work and their employees at that time. So, when it was time to replace those garage doors, I started my search with the same company. I went out to visit their small showroom in Elkridge and was able to see samples of the doors that they offer as well as operational units of several different types of garage door openers. The salesman was knowledgeable, courteous, and I didn't feel pressured either to sign a contract right then or to buy the "top of the line" product. Additionally, they were able to provide actual samples of the aluminum door colors for me to take home and view against our garage. Because my favorable impression of the company from 10 years prior had been re-confirmed, I didn't look elsewhere for garage door installers and thus can't really comment on the competitiveness of their pricing though, having looked briefly at Home Depot, the pricing seemed reasonable to me. Before placing my order, someone from the company came out to measure, to ensure that the correct door size would be ordered, etc. The only hitch in the whole thing was that, on installation day, the installer showed up with the wrong color door (I don't know whether it was an ordering error by the Fred C Johnson company, or a shipping error by the manufacturer). Fortunately the installer discovered the error before he had removed my existing garage doors. The correct doors were re-ordered, arrived, and were installed several weeks later; the delay was an annoyance, but hardly a catastrophe. The installer did a great job, and brought with him several different rebate coupons for the products I had purchased. Overall I was quite pleased and would use Fred C Johnson company again should the need arise. I highly recommend them.

I really liked them. The job was done very well. They were reasonably priced and their attitude was good. They were less than the other two companies that I had seen on Angie’s List. Overall, they were excellent. I haven’t had any problem with the door so far. Their responsiveness was excellent. Their punctuality wasn’t an issue. They were very professional. I would definitely use them again in the future.

Very well. They came on time, got right to work, and did a very nice job.

The initial visit to the showroom went very well. Cordial sales person. Helped explain the process. Their crew was professional, on time, and even helped fix a construction flaw original to my nearly 20-year old house that probably precipitated the other door's failing (though it was old). They came back (within two hours) when I had a problem with keeping the door closed which turned out to be a garage door opener problem that was completely unrelated to the new door.

Absolutely no complaints -- highly recommended.

They were straightforward. They got the job done quickly. I called them back to fix something that wasn’t associated with the job. I would use them in the future.

I was happy with the quick response as to an estimate and costs as well as the crew who installed the new garage door opener. It seems to be working well. The only reason for the B rating under price, is that the final bill was a good 25% higher than the estimate originally provided. Even with this I would engage the company again if needed and would still highly recommend them to anyone who asks.

The technician arrived on time and was done in 2 hours. He cleaned up and took away the broken openers. He explained the operation and was very thorough. We have used Fred C Johnson before for door repairs and find them excellent

Excellent response; Received a quote the same day I called; Very personable sales person Installation was as scheduled and well done.. Would highly recommend

they reported to my house promptly as promised and replaced tension spring very quickly . they were very professional and very efficient.

Installer showed up on time as scheduled, completed job that day as promised, did an excellent, very professional job. Hauled away old doors and hardware as well.