Fred C Johnson Co

Generally went fine - arrived on time, did the work promptly and efficiently. The electric eye detector went slightly out of alignment, with a little persuasion they returned that afternoon to correct that.

I contacted the Fred C Johnson company about performing this work after receiving what seemed to an inflated estimate from Lowe's. I had assumed that Lowe's would offer a more aggressive price than a dedicated installer, and indeed the price for the openers themselves were quite good. However, they estimated enough additional charges for special brackets, high ceilings, etc to drive the overall price for the job to about $850. Fred C Johnson performed the appointed work with 3 days notice, cleaned up impeccably, and exceeded my expectations. I never even met anyone from their company, since all the work was completed while I was away from home. No regrets.

I had problem opening and closing the garage door so I started call around companies on Angie's list. One company wanted 60 dollars to come look at the problem, so I called Fred C Johnson. After listening to my description a staff offered to help me on the phone. I was at work at the time she told me I can call back when I get home. She end up walked me through the issue on the phone and her instruction worked. I'm grateful for their help and will definitely use them in the future.

From the time we called till the garage door was repaired was less than 2 hours. The individual answering the phone was knowledgeable and efficient and had a service tech (Dave) out within the hour. It ook Dave only a couple of minutes to diagnose and solve the problem. We highly recommend the provider and will use their services services in the future when needed. Outstanding job!

Called Fred Johnson and the dispatcher was very professional. She told me the base charge to come out was $144 and that would include one hour of technician time and would most likely take care of my job. Gary, the technician, arrived right on time the next day, and quickly discovered the problem which was a broken pulley wheel which had given out after 20 years of faithful service. He had a replacement wheel in his truck and was able to fix it on the spot. In addition, he cheerfully oiled and lubricated all the working parts of the system as well as tightening all the bolts and screws into my heavy wooden door. I also asked him to replace the emergency key release mechanism because I had lost the key over the years. No problem. He was very friendly and extremely professional. The garage door is now the quietest it has been in many years!Hiughly recommed this company!

My car was locked inside the garage. I called at 8 am to set up an appointment. They agreed to send someone out between 11-2, which was convenient for me and my work schedule. They called at 11:30, to say that he was at my home. He completed the work within a half hour. He was knowledgable and polite. I would use them again.

Very positive. When I called to schedule the appointment they discussed the options with me. The technicians arrived on time and had the new opener installed in practically no time whatsoever. They also did a maintenance check on the garage doors and lubricated them. The whole experience was courteous and professional.

Called Company and was provided basic quote for services over the phone. Scheduled service same week. Technician was punctual, had great expertise & diagnosed problem in first 5 mins. He was confident, knowledgeable and fast with repair. Cost was only slightly above estimate.

Fred C Johnson rep was very courteous and provided a no pressure discussion on options to address our issues. We selected them because of the ratings, price, features, and demeanor of the rep as compared to other companies. The installation occurred without a hitch and the garage doors work great. The doors are well aligned with NO sunlight coming in through the sides. The belt driven openers are a dream to use with reduced noise. The installers even configured our cars for the door openers. Overall, a great job!

On Sunday, June 24th, one of the torsion springs controlling our garage door failed - snapped right in half. This made it impossible for me to open the 16-foot wide garage door and get out either one of the cars. First thing on Monday morning I called Fred C Johnson Co. and asked for the first service call available. The friendly woman I talked to said a technician would arrive sometime between 10 and 2 that day. She also indicated that it would be best to replace both torsion springs, since when one goes, the other probably isn't far behind it. The tech showed up around noon and within an hour he had replaced both springs and checked the lubrication on the rollers and on the garage door opener chain. (Everything was fine.) The tech said that the torsion springs we had were rated for about 10,000 uses, or approximately 8 years of use. The new torsion springs were a higher grade and rated for 10-15 years of use. I actually had used Fred C Johnson 8 years ago to install the new garage door and opener and was very impressed with the company then, so I did not hesitate to call of them when I had this problem over the weekend. May I add that this failure of the torsion spring has been the ONLY problem I have with the door or the opener in over 8 years.

I called to request service in the morning. The repairman arrived as scheduled. He provided the option of repair or replace with estimates for both. I chose to replace and he called his office and scheduled the replacement for the next day. The repairmen, Bernie and Justin, arrived as scheduled and began work. They were fast and efficient. The door worked like new. They explained some new features on the Liftmaster opener and provided a reciept for their work and my payment.

The whole service went great. The tech was very polite and explain my options and answered all my questions. They had the opener repaired and ready to go in 30 mins.

The salesman showed up the next day after I called him. I placed the order several days later and got scheduled at that time. Everyone showed up when they said they would. I have no complaints. The people were knowlegeable and experienced and took pride in thier work. They didn't just do the minimum to get by, they did it how they thought it should properly be done (not that a lot extra was required). The price was very competitive, and considering the company performance, very good. Everyone was prompt and curtious. It was a pleasant change from past experience with other firms dealing in other types of repairs or home maintenace.

Performed the work that was needed/promised, and they had the best quote.. I compared about 6 or 7 contractors.

They were great. They were quick. They were very good.

It worked for a while and then it broke again. They came when they said they would. I would not use them again in the future.

The experience was exactly as advertised here. The person on the phone gave me a very reasonable quote and the repairman was out the next day. He was on time and fixed the problem within an hour. Everything was done very honestly and no additional parts were needed to fix the door. I would recommend using them at any time.

That job went well. They were reliable and prompt and did a good job, the only thing that might have turned into a problem was that they came out ahead of time to prepare for the installation and I was told what I needed to move out of the space before they installed the doors. When the guy that was going to do the work came, he indicated that the area around the old door was precarious. The other guy thought that we shouldn't have worked near the potentially dangerous situation. That was kind of a bad thing. But everything turned out fine. He said that he couldn't do it with all this stuff here. We will use this company again in the future if needed.

Driving into my driveway one chilly day in February, my eye was caught by two small somethings flapping in the breeze on the outside of the garage door that I was about to open. With one foot out of the car on the way to investigate, I suddenly knew: those flappers were the loose ends of masking tape that I had used last week to cover holes that were beginning to gape in one of the garage doors. Foot back in car, I sat wondering how in the world I had ever imagined that masking tape was going to stop cold winds and little critters seeking warmth from entering the garage. But could those doors possibly be old enough to be getting holes in them? Surely not....or could they? Well... 25 years. Oh. Sighing at the passage of time, I went on into the house, beginning to speed my steps toward the telephone. "Hello, Angie's List?" One more call after that, and....... Two hours later a truck from Fred C.Johnson arrived and a pleasant and friendly man introduced himself as the person who would be doing an estimate. He answered many questions, looked over both garage doors throughly, checked the operation of the up-down system for the doors and explained all of it to me as he worked. (He tactfully refrained from commenting on my masking tape!) He then wrote a detailed estimate sheet for me, including price options. At this point I felt really schooled in what I needed to know, and accepted the estimate. He repeated to me that he would not be the person who did the work, but that it was likely that the work could be done the following day. It was! I was delighted and surprised that the work was not only very professionally done, but that there was no time lag between estimate and the actual work. Would I reccomend this company? You bet!

From the original telephone estimate to the completion of the work, Fred C. Johnson Co., was extremely informative, patient and performed quality work.

Everyone I spoke to or met at this company treated me with respect and provided excellent services. I had a total of four companies give me an estimate, and this company had the best price and gave me different options from which to choose.My new garage doors were installed within two days of my placing the order !

I was so pleased with the quality of the work done. My garage door would not open and I did I not know what the problem was. I went to Angies List and read the reviews of several companies. I chose Fred Johnson because of the excellent reviews. I called them and they were there the next day. They had determined what the problem was over the phone and quoted me a price. They repaired the door. The price charged was on target with the price quoted. There was no pressure to replace my garage door. They were professional and I plan on calling them when I decide to purchase a new garage door.

Outstanding company. They provided an estimate within a day for a new garage door. When I called to order, they had the door installed the next day and it looks fantastic! I cannot say enough good things. Thanks.

Everything was easy and seamless. From the free estimate by Joe to the install by Chris. Everyone was professional and prompt. They also came in a few hundred $ cheaper than another highly rated company.

I found them through Angie's List. They were able to come out the same day that I called them. They diagnosed the problem and said they could either fix the garage door or replace it. There was no high pressure sales pitch or anything, but I chose to replace it. They did the work the following Monday. They came out originally on Friday when I called them, and did the replacement on Monday. They were great to deal with. They were reasonably priced too. I had a very good experience. I would absolutely use them again.