Fred C Johnson Co

The price was very competitive, the service was prompt and done in a very timely and professional manner. They were able to schedule the appointment for the very next morning after I called them. I highly recommend them and will use them in the future.

A sales rep. came to show an example as requested. Explained differences in type of garage doors well. Said discount coupon on their website was ok to use. Scheduling for installation was within convenient times. The installer was on time. Found out that the installation time would be much shorter than originally told by their office; it was only 2-1/2 hours including waiting time instead of 4 hours. Door is working well. Would use them agin and would recommend to others.

Within five minutes of submiting a request on the internet, my phone rang and I had an appointment set within three minutes. The sales rep showed up on time, made a thorough and succinct presentation and very reasonable offer. Once we decided to go with this company, we had our new garage door installed within two weeks. The installers showed up on time, completed the work without incident and explained everything we needed to know. This is a company that completely understands and practices great customer service. I gladly and wholeheartedly recommend this company to anyone looking for a new garage door and/or opener.

Fred C. Johnson Co. quickly responded to my email enquiry concerning a repair of our TourqueMaster garage door mechanism. Other companies said they couldn't repair it and wanted to replace it with a standard tension spring mechanism. Just providing our door dimensions, the company was able to give us a clear estimate on parts and labor. Estimate was spot on and job was done well.

Very nice to work with professionals.

Called for an estimate.Joe Svitak came out took measurments. Very nice salesman. E-mailed quote next day. Price was very reasonable. About $200 less than another company and less than Lowes. Mailed deposit 2/15/13. Door was instaled byJoe the service tech on 3/11/13 with no problems.It took less than 3 hours to insall. I would use this company again. They were on time and within my budget. Very nice people to do business with.

Very prompt in scheduling a service call. Gave me a specific time as opposed to a service window. Arrived right on time. Polite well spoken individuals. Able to answer questions about future garage door replacement.

The technician arrived on-time, maybe even a few minutes early. He finished the work in under 2 hours, cleaned up the mess, and gave me maintenance instructions and warranty paperwork. We are very happy with our new door.

Very quick response did excellent job

When we went to open the garage door first thing in the morning, it would not go up. We quickly observed that one of the springs had broken. I called the Fred Johnson Company based on their reviews in Angies' list at 1:30 p.m. They scheduled an appointment for the next day to repair the door. As it turned out, they were able to come over immediately because of a cancelled appointment. By 4:15 p.m., the garage door was back in order. They replaced both of the springs for $274. Overall, an excellent service experience.

They were very professional, responsive and prompt. Would highly recommend them!

Another great experience with Fred Johnson... They had so many positive reviews here, it seems there's no competition. Just adding another great review! Keep it up guys!

One of my garage door openers stopped working. I called and a service rep came the same day. The opener was too old to repair (parts not available) and he provided an estimate to replace both openers and set up a date to do the work. The installers came right on time and put two new openers in along with new door weather stripping. They were friendly, polite and professional and the work was high quality and done well. I am very pleased with my experience.

Worker arrived on time. Went right to work and made repairs within an hour. I will definitely use this company again !! Great job !!

Excellent. Showed up did the job. Very professional

When leaving for work we discovered that the garage door was broken and we could not get our cars out. We called Fred Johnson at 7:25 am and left a message explaining our problem. We received a call back at 7:40 am (even though the office did not open until 8:00am). We explained the problem to the young lady and requested a sales person because we knew the door was beyond repair, she said that she would have someone out between 10 and 11. Bob the salesman arrived right on time and opened the door to allow us to get the cars out. He then explained our choices and we agreed to replace the door and the opener. We had planned on replacing them both in the spring (old, noisy, cold) but having it break moved up the timeline. We asked for a Tuesday morning install and they were able to accommodate. We received a call on Monday saying that the installer would be here between 7 and 8. Tuesday morning I received a call from Rick asking if 7:50 was good for us. I agreed and he arrived right at 7:50. The way he took down the old door and installed the new one made it obvious that he knew what he was doing. He definitely had a system that worked. He did a very professional job and explained the garage door opener features (programming remotes, safety features, etc). He even cleaned the door before he left. Overall I am extremely pleased with the entire process and would definitely recommend them.

Was looking at replacing a garage door thought to be 40 yrs old. A Home Depot sale on Clopay doors near the end of Feb caught my eye. Did a good bit of research on HD's website, looking up door possibilities and working up prices. By the time I was comfortable with what I wanted, HD's sale had passed. On a whim, I contacted reviewed company, told them what I was looking for, and asked for a rough quote over the phone. That quote wasn't significantly higher than HD's sale prices, so I asked to have a rep come to my home and give me a written estimate. A rep was here the next day at the agreed-upon hour. Since I'd done a lot of research and pretty much knew what I wanted, our meeting flowed pretty smoothly, and the agreed-upon price came in lower than HD's sale price. It happened that Clopay was offering a rebate on both their garage doors and Liftmaster openers which, when applied for and received, dropped the final cost still further. (Amt spent provided above is after rebates.) Before leaving, the Johnson rep set up a time and date about 2 weeks hence for the installation. When that date arrived, so did their installer. He worked steadily, answered all my questions, programmed the new opener, cleaned up all debris, and left me the owners guides for both the new door and opener. Both have been in use for 10 months now. Door still looks great and operates well. As a glass-half-empty sort of person, I'm not all that quick to praise. However, in my dealings with the Johnson company and its reps on this purchase, I couldn't be more satisfied.

START TO FINISH WAS THE BEST WORK I HAVE EVER HAD.

Overall we were very satisfied with the pricing and quality of work. We would highly recommend the company to anyone needing new garage doors.

They did a wonderful job from start (estimate) to finish (completing the install). They were very patient with me has I had to wait a full 60 days (thanks to my HOA) before having the garage door installed. The installer came out on time and immediately started tearing down the door. He was done in an hour and the door works perfectly (also looks great and sounds so much better than my old door). When it comes time to get a new opener, I will definitely be giving them a call.

We called Fred C Johnson Company based on local reputation. They quoted us an minimum fee of $144 to look a the problem plus the first hour's labor. We agreed and scheduled an appointment. On the day of the appointment, they called ahead and arrived on time. The door was fixed in short order, and they also performed some additional maintenance, such as tightening the opener chain and lubricating the moving parts of the door. When they left, the door was working smoothly and was much quieter than it was before. I have no complaints about the service received.

Great. They did the job quickly and did not charge me for the repair to the opener they installed before. I would use them again.

We stopped by the showroom to look at options for replacing the garage door. We shown around the showroom and given literature on our options and we set up an appointment for someone to come out to look at our current garage door and work up an estimate. When the person came out for the estimate, they were punctual and we discussed which door and options we wanted. We received the estimate via email, then we stopped by the showroom to drop off a deposit and schedule the install. The installers showed up on time and removed our old door, installed the new door and hooked it up to our current opener, and tested it to ensure correct operation. When finished, they cleaned up and answered a few questions we had. The door looks and works great, we are quite happy with the results.

Staff at all levels - office, sales, installation - great to work with. Met an hour and a half or so at FCJ Co. showroom with very knowledgeable salesman with 20+ years in the business to go over doors, features, prices, etc. Plenty of brochures and other literature on hand and, most importantly, actual doors on display. Door ordered and installation appt. made. Only 1/3 of price needed to be put down. Salesman came to our house next day to check measurements, work space and such. He noted that a cable was frayed on our old door, but assured us it was safe and would last until the new door was installed. Just one installation tech was needed, and he arrived within 2-hour window that was promised. Door was in fine shape, just a minor finish scuff or two that you had to look hard to see. Tech had the job done in just a little over two hrs, swept up after himself to leave work area nice and clean. Appreciated that since we had just swept the garage the day before.

They booked an appointment for the next day and the tech arrived on time. He was kind of quiet and didn't say much, just went about his business replacing the pulleys. He oiled all the parts with silicone spray and left within 45 minutes. Replaced some of the roller brackets that were bent but didn't say why or tell me he was going to do it. Wish he was a little more communicative. He was a nice guy but I had to pry info. out of him.