This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We at Wilcox Electric are here to serve you. Our team will insure that you receive complete electrical services in a timely, professional manner. Since our founding in 1989, our successful stream of work has been driven largely by customer recommendations. Our company has evolved from a home-based business to an electrical contracting business with 22 employees. As a reflection of the times, we are installing increasing numbers of EV car charging stations in both single family houses and multi unit dwellings.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.
We were extremely pleased with Wilcox Electric. They contacted us in advance to confirm the date and time. The electrician, Nelson Rivas, arrived at the agreed time. He was very efficient and replaced our lamps in a short time. He was required to perform some extra placement work on one of the lamps. He also replaced an interior exhaust fan at our request. Nelson was prompt, efficient, and professional.
Description of Work: Replacement of 6 exterior lamps and one interior exhaust fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Darlene K.
09/2020
5.0
home security systems, ceiling fans
+ 0 more
Better than excellent! So professional! I can't say enough good things about this company and the workers that were sent. The mess was even cleaned!! Would definitely hire again!
Description of Work: Two celling fans needed to be installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Novil F.
08/2020
5.0
electrician, lighting
+ 0 more
The electrician, Dale, showed up on time and quickly deduced what was causing the issue. Apparently when the house was build 20 years ago there was only one dedicated circuit for our kitchen and formal dining room. We've made several appliance upgrades since then and now whenever we ran the sink disposal, the microwave, and the formal dining room lights simultaneously it would cause an issue. In addition, and not mentioned during our service call, Dale saw that we had detached the door panel to our electrical panel during renovations and he reattached it. If we had the ability to rate Wilcox Electric higher than an "A" we would based on Dale's professionalism, politeness, and expertise.
Description of Work: Several outlets stopped working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
So pleased to read these kind words about Dale. He is a superstar in our world, the electrician who will trace out and isolate the cause of the most intractable power loss problem. He's also the "salt of the earth." Thank you for the review! Tracy Wilcox
Haley A.
08/2020
5.0
electrician, home security systems
+ 0 more
The master electrician was professional, quick, courteous, knowledgable....overall amazing! Affordable and prompt service. Best electrician ever!
Description of Work: Installation of Electrical Outlet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tharyll W. P.
08/2020
5.0
electrician
+ -1 more
Steve was very personable and professional. It was an outstanding service. Nice company to deal with.
Description of Work: They took down 3 old ceiling fans and install 3 new ceiling fans. Also fixed GFI outlets in the kitchen.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gretchen T.
07/2020
5.0
electrician
+ -1 more
Really great service, workmanship, overall price and experience. I would definitely recommend Wilcox — and Steve Smith specifically — to anyone who needed an electrician! He installed a new outlet for us, which requires cutting 2 holes in the drywall, but he was very clean and meticulous, and made sure to fix it up when he was done so all we had to do was a little spackling and painting.
Description of Work: Installing a new outlet behind TV; fixing broken outlet on back deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
Thank you for the review! Steve Smith is indeed meticulous. We have a total of eight electricians and Steve Wilcox, the owner. Each electrician brings their own strength in electrical knowledge and experience, and each earns his place in our company every day. Steve is your guy for electrical repairs and upgrades, what we call "service work." He does not work on the larger jobs, since he prefers to work alone. He is engaging. In fact, I think he gets more praise on Angie's List than anyone else in the company. (On Yelp, he became famous for his Chewbacca impression!)
John J F.
07/2020
5.0
electrician, home security systems
+ 0 more
In terms of how did it go well out of 1 to 10 it was a firm 10. The first technician that came out did an analysis of our game plan, his name is Dale. He was kind courteous and made me laugh! Melas Who actually came and installed the doorbell was again kind courteous and very thoughtful! So many times we’ve been disappointed with things like this and I am just so happy to say that all said and done I would hire them for anything! I also have to say that Lauren who help me with the scheduling was very accommodating and kind and made me feel like I was part of the Wilcox family! We always do 3 to 4 estimates before hiring for the job and Wilcox was a plus and every criteria that we usually do when looking for a contractor. Definitely worth them again!
Description of Work: Install a ring doorbell security system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Response from Wilcox Electric LLC
How very nice to read this review, thank you! I appreciate that this Member thought to comment on Lauren in the office as well as the men who served him in the field. We have a sign in our office, "Work Hard and Be Nice." How NICE to read that our customers recognize this work ethic in action. Thank you, again! Tracy Wilcox
Ellen N.
07/2020
5.0
electrician, lighting
+ 0 more
I have nothing but praise for Steve Wilcox and his team of professionals. Steve himself came and did the walk-through and estimate. He was knowledgable, prompt and responsive. The crew that did the work was professional and thorough. The administrative office kept in good communication with me throughout the process, which was complicated by the pandemic. But they made it work and their quality is very good. I highly recommend them.
Description of Work: Installed wiring and lights in the living room, powder room and kitchen, and replaced an outmoded electrical box.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Wilcox Electric LLC
Thank you for the most kind words! I am especially pleased to read this review because of the size of the job. There are more moving parts in these larger jobs, which means more opportunities to shine or to fall short. It's also great to learn that my staff maintained good communication throughout the process. (I am a broken record about the importance of communication with our customers and with each other within the company.) It was a pleasure to complete the work for this Member. Thanks again! Tracy Wilcox
Tracey W.
07/2020
5.0
electrician
+ -1 more
very well. The outlets were replaced and it was confirmed that I need an upgrade of my 55 year old electrical system. I'm still awaiting the estimate and way forward from the company. I was told in advance that the assessment and estimate would take roughly one week.
Description of Work: Needed faulty outlets replaced and overall electric system assessment
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Wilcox Electric LLC
Thank you to this Member for the review. Steve Wilcox subsequently went to her house to look at the specific issues present with the electrical service. We have submitted a proposal and look forward to serving her again! Tracy Wilcox
Jacqueline J.
07/2020
5.0
electrician, home security systems
+ 0 more
GREAT. The technician was very professional and knowledgeable.
Description of Work: Light fixed in kitchen and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul F.
06/2020
5.0
electrician
+ -1 more
Steve was excellent. He traced down the problem. Good work!
Description of Work: Troubleshoot Electrical Fault
Rating Category
Rating out of 5
Yes, I recommend this pro
jason M.
06/2020
5.0
electrician
+ -1 more
Just had Wilcox install two exterior cutoff switches and their breakers. Dimas and Mohammed were fantastic! Very easy to communicate with and extremely professional. Dimas even pointed out a plumbing problem he observed while under the house! I would definitely recommend these guys to anyone in the area. Nice work!
Description of Work: Exterior cutoff switches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George S.
05/2020
5.0
electrician
+ -1 more
Needed new Deck Light fixtures installed
Description of Work: Great. Done in about an hour and also sealed with silicone to prevent water from getting into the fixture.
Rating Category
Rating out of 5
Yes, I recommend this pro
Crystal B.
05/2020
5.0
electrician, lighting, home security systems
+ 1 more
Wilcox Electric sent Steve and Rodney to hang my light fixture in my loft. This was a very unique project because of where the fixture needed to be placed. Steve and Rodney assessed the area and went right to work. I was so impressed with the care and attention they gave to my home and fixture. They were so kind and professional. I will definitely be calling again. My fixture is picture perfect!
Description of Work: Light Fixture Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
We are very pleased that the installation of your fixture worked out well. It's beatiful, I saw the pictures! Thank you for taking the time to post this review. Tracy Wilcox
Edmond S.
05/2020
3.0
generator service
+ -1 more
The serviceman understood everything, that I request, but physical work was involved in performing this task, and his knowledge was limited on electrical switches.
Description of Work: Electrical connections
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
$300
Response from Wilcox Electric LLC
This Member’s experience seems to be a communications problem. We regret that. Steve Wilcox, the owner, met with the Member for a free estimate appointment. We had to postpone the appointment by one day, but Mr. Wilcox went out on a Saturday (instead of the original date on a Friday) to compensate for the inconvenience. We submitted a formal Estimate on the following Wednesday. While the punctuality was not perfect, we think the follow-up was responsive. Physical work is an ordinary part of our work. However, when homeowners express a desire to limit the job’s expense, we will always suggest that the homeowner dig the trench instead of paying electricians (at skilled labor wages) to perform an unskilled labor task. Homeowners regularly agree to handle that task so that they pay only for the electrical skill and competency. Steve thought he was accommodating the customer by agreeing to have the owner dig a trench and pull his own wires through conduit at short distance. As a final note, Mr. Wilcox is an accomplished and respected master electrician with 35 years of residential experience. We don’t understand the comment about lack of knowledge. Again, we attribute this review to a misunderstanding and are sorry about that. Steve expressed his best wishes to his Member. Tracy Wilcox
Tony B.
04/2020
5.0
electrician
+ -1 more
Electrician did a great job! He greatly minimized the number of cuts, informed me where he needed to cut part of the wall to check where the plumbing was, and did a nice job of cleaning up. He also exercised due caution in social distancing during the process.
Description of Work: Install GFCI outlets in two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
Thank for taking the time to post this review. I am especially pleased to hear that the electrician was diligent about social distancing. We are taking a variety of precautions to protect our customers and our employees during this horrible pandemic. We understand public health is paramount. Our staff continue to follow the CDC-recommended personal and environmental hygiene practices. Beyond that, we coordinate with our customers to create the healthiest possible environment for our work. This includes asking our customers to clear away personal belongings and furnishing from areas in which the electricians would work. We also ask permission to allow our electricians to wash their hands upon entry and before leaving the home. We greatly appreciate our customer's adherence to these standards as well. After the current stay-at-home restrictions expire, we expect these practices to stay in effect. Tracy Wilcox
Dominic M.
03/2020
5.0
electrician
+ -1 more
David Settimi and Rodney came by and helped me tremendously. They were both efficient, did an outstanding job, were fast, and did as little damage as possible to the walls. I would highly recommend Wilcox and this team for anyone's electrical project!!!
Description of Work: Move electrical outlets and cable outlets throughout the wall, repair none working outlets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Wilcox Electric LLC
How very nice to hear the kind words, thank you for taking the time to post this review. David and Rodney both came to Wilcox Electric new to the industry. (Rodney had a small amount of relevant background.) Yet both men have flourished! Twelve years later, David is a senior electrician. Rodney recently completed his four year apprenticeship training and has a bright future in the industry. I am pleased to see that the Member has recognized their talents. Thank you for your business! Tracy Wilcox
Robie D.
02/2020
5.0
electrician
+ -1 more
Good. I was just home from the hospital with surgery. The serviceman was considerate.
Description of Work: Electrical. outlet repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Jaci D.
02/2020
5.0
electrician
+ -1 more
Everyone I dealt with at Wilcox from start to finish were helpful, kind and responsive. Those I met at my house for the estimate and for the work were on time and professional. I got all my questions answered and the work done well and in a timely manner. Couldn't ask for better, and am hiring them again for additional work.
Description of Work: Heavy Up/Service Upgrade
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,850
Claudia Y.
02/2020
3.0
electrician
+ -1 more
The electrician came and looked at what needed to be done, however I never received an estimate.
Description of Work: Doorbell, and hide cable wires.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilcox Electric LLC
The estimate appointment for this Member was on Monday, Feb 10th. We typically tell our customers that it often requires a week for the electrician to submit all estimated information and the office to pull in material pricing, consider the "on-off" job requirements, and generate the formal written estimate. Even if the work is straightforward (as in this case), we may be delayed by previous estimate appointments. We had 30 estimate appointments from Feb 3rd - 8th that we were working on last week. Nonetheless, the office will generate and forward the Member's Estimate on Monday, Feb 17th. If the electrician failed to indicate when the Member could expect to receive the Estimate, we apologize for that oversight. Tracy Wilcox
Cassandra S.
01/2020
5.0
electrician, lighting
+ 0 more
I highly recommend the services of Wilcox Electric. I engaged this Company’s services based on customer reviews, and I could not be happier. My issue arose as a result of flickering lights and constant outages for 5- or 10-minute durations. A PEPCO repairman advised that the issue was internal and that I needed to contact an Electrician. Since none of my neighbors were affected, and I have no electrical expertise, I accepted the technician’s assessment. David of Wilcox Electric responded to my call. After a thorough testing and evaluation of my circuit panels, David advised that the issue was not internal, but rather with the power lines coming into the house. Since the PEPCO customer service representative and dispatcher was adamant that the problem was internal; it took several days before they sent a different repairman out to reassess the problem. And of course, the second PEPCO repairman found that the problem was in fact due to cabling issues and not internal. Yes, David of Wilcox provided the correct assessment. I am immensely proud of the integrity and professional services of David and Wilcox Electric. Had I reached out to an unethical firm, I may have been sold a new panel system or other services which were not needed. Because of that, I will gladly recommend Wilcox Electric to my family, friends, and others.
Description of Work: Assessment of flickering lights and outages
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from Wilcox Electric LLC
Thank you, Dear Member, for taking the time to submit this Review! It's a nice surprise since the Member had previously emailed my office directly to express her appreciation. At that time, I hadn't even considered that another company might have been less than professional, but she makes a good point. We hear about unethical situations periodically and it always angers my husband, Steve Wilcox. I have told our employees that we're too smart to be unethical. It's not only the right thing to do; it's good business to provide quality service. Regarding Pepco, anyone can make a mistake. We see it from Pepco occasionally. If an electrician (who is billing you) concludes differently than the Pepco tech, insist on having the Pepco tech return, of course! Again, it's so nice to receive this kind of feedback. Thank you! Tracy Wilcox
Kay H.
01/2020
5.0
electrician
+ -1 more
Steven was the electrician. He was thorough and competent. I will request him when I use Wilcox again.
Description of Work: 3 outlets worked on, one replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$334
Ariel O.
12/2019
5.0
outdoor lighting
+ -1 more
My condo building hired Wilcox Electric for outdoor lighting in our park. I am a resident there - and am excited to see this project happen. My car was parked near the park where they were working, and I realized my battery died. No one else was around except their Wilcox van, so I asked for help. Germaine and Steven were exceptionally helpful. They pulled their big van around a tiny corner to get close to my car, and stayed with me for the 15 minutes it took for my car to be able to start again. They talked me through some options when I mentioned I wanted to put electrical in my garage - and told me what to expect, and how to go about it. I will certainly be calling Wilcox when I'm ready for that project. Thank you Germaine and Steven for being so helpful!
Description of Work: My condo hired Wilcox Electric for outdoor lighting in our park
Rating Category
Rating out of 5
Elle A.
11/2019
5.0
electrician, ceiling fans
+ 0 more
Updated from previous review...Tracy at Wilcox Electric reached out to me following a service I was not satisfied with and worked with me to ensure the installation could be completed. I really appreciate her dedication to customer service, and working to make sure the job was completed. Thank you Tracy and team at Wilcox!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Home Security Systems,
Landscaping - Lighting,
Kitchen and Bath Remodeling
FAQ
Wilcox Electric LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Wilcox Electric LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilcox Electric LLC offers free project estimates.
Yes, Wilcox Electric LLC offers eco-friendly accreditations.
Yes, Wilcox Electric LLC offers a 10% senior discount.
Yes, Wilcox Electric LLC offers emergency services.
Yes, Wilcox Electric LLC offers warranties.
Wilcox Electric LLC offers the following services: Residential electrical from top to bottom, which includes all interior and exterior lighting, outlets, and switches Specializing in problems associated with older, existing wiring. Troubleshoot, repair, replace and upgrade any of the aforementioned.
Power for EV Charging Stations in Single Family Homes and Multi-unit Dwellings.
Panel Replacements and Electrical Heavy-ups.