Wilcox Electric LLC

Wilcox has earned my undying gratitude for a job well done (go Nick!) and also for referring a GC to me. I was left in the lurch by a dishonest contractor when I put my initial call into Wilcox. Steve Wilcox came, took a look and quickly and professionally bid the electrical portion of the job. Steve also saw that I was in dire straights as my home had been left in an unfinished and vulnerable state by an unscrupulous GC and passed along a name of someone who could help me put my home back together and finish the job. The referral was a life saver. The electrician who did the work, Nick, did a great job -- we worked together over a number of months. Everyone on their staff was professional, courteous, kind and we share more than a few laughs. It was a total win-win for me and I can easily recommend them.

The guys (3) from Wilcox Electric were great. They called to give an update on their arrival time, and were very professional/efficient when they arrived, making sure I understood everything they were going to do. They did great work. And, when I had a question about something a few days later, they sent one of the guys back to the house to check it out for me that same day. Really, I couldn't be happier with their work. I expect I will use them again for future electrical needs. I also must say I was particularly pleased with the estimate I received prior to contracting the work. The owner came out and did the estimate himself, making detailed notes about the items on the list. This was in contrast from a couple of other companies who had provided estimates. One gave an estimate sight-unseen over the phone (to keep operating costs down) and another was less specific about exactly what they would do and how. Those are probably valid approaches which might work for others who are more home improvement savvy, but I appreciated the high-touch service that Wilcox provided.

Tom was the electrician who responded to my work order and he was extremely professional, knowledgeable, and friendly. He arrived on time and immediately identified the source of the problem. He corrected the problem quickly and identified several other electrical considerations around the house, He did an outstanding job and I am very pleased with the results and the advice he gave me. Tom understood more than the components of the job, he also understood the science behind what he was doing. He also had some interesting insights into other aspects of his field.

It went very well... once I got them there! Steve Wilcox came out and gave me an estimate. He was on time and professional. The contractors, Dale and Kevin, were very polite and professional, despite being about 40 mins late. My real problem was with making the appointments. After Steve gave the estimate, I called the office to make an appointment to have the work done. I was told it would be better to email them. So I did. About two weeks later someone finally called me back to make the appointment. No email or response in between. I think Wilcox does quality work and their people are professional, but they need to work on their office organization and customer service. If I wasn't a busy single mom, I would have contracted with another electrician before they got back to me!

It went great - they were punctual, professional, friendly, and actually ended up doing the work in about half the time they had anticipated - and therefore charged me about half what they had originally estimated! Yay! I would definitely work with them again.

My provider, Dale, was extremely thorough and careful in measuring the placement points for the 2 pendants over the island and did everything he could to minimize damage to the ceiling connected with changing from a single center-point to 2 independent fixtures. My only issue was the overall price, which seemed a little high for 4 hours' work. This family-owned firm is well organized and busy: the earliest appointment they could give me was a little over a week out from my call. But I would not hesitate to use Wilcox again or recommend them to a friend.

They took the time to educate me on what they were doing and the type of light bulb that went into the fixtures. Overall it was a pleasant experience. I did have to wait to get the appointment but I feel like it was worth it. They did call the day before to remind me of the appointment.

Steve helped us out with a very complicated full meter board reconstruction. The old installation was rusted out and very dangerous. Steve identified the gravity of the situation, developed a cost-effective strategy for solving the problem, and worked tirelessly coordinating with Pepco to get the project approved and all the necessary permits. At all stages, Wilcox was professional, responsive, and helpful. I would give them the highest recommendation.

OMG, I love Wilcox Electric! From the moment that Steve Wilcox came to my house to give me an estimate for the job, the experience has been overwhelmingly pleasant! Our electrical panel in our 1926 DC rowhouse was a nightmare -- a spiderweb of wires, no kill-switch, no grounds, no real labeling -- I wouldn't have been surprised if Steve had taken one look, said, "Good luck with THAT!", and left! Instead, he not only quoted me a price that was well below what I had anticipated, he also saved me money by making pertinent observations and recommendations regarding other electrical questions that I had. And it just got better after that... When he discovered that we had other work planned for the second week in July, he scheduled to come on the 4th of July (and the day before he was leaving for vacation!), so that the panel would be ready for the next stage we had planned! THEN, he came with his two electricians 15 minutes EARLY (who comes 15 minutes early to anything on the 4th of July?), and they proceeded to create a work of art out of the disaster that was our electrical system in only THREE HOURS! I still can't get over THAT! They even went above and beyond in labeling our panel, knowing that it was important to us to understand the mystery of over 80 years of electric wiring additions that had been done to our home. Finally, I got a call the very next day as a follow-up to make certain that everything was to our satisfaction. I wish this man did construction and plumbing as well, because I'd never use anyone else for anything else ever again! Wilcox Electric gets an "A+++" from us, and we would highly recommend this company to anyone (and have already been talking to our neighbors, so hopefully more business will be coming to them soon!). Sincerely, Elaine Hall Potomac Ave. SE DC

Steve is great. He came by late in the evening, even though it wasn't a real emergency. Fixed a broken outlet we had and replaced the shoddy electrical work that was behind it. Will definitely use him again.

The provider never responded to my email. Why advertise an email address but not respond to it?

Very professional and polite Arrived on time each time they were to come out. Cleaned up after they were done, Would definitely use again.

The overall experience was good. They also gave me a discount for being on Angie's List

Working with Wilcox went very smoothly. The estimator was very professional and on time. When the electricians came to perform the job they were on time and worked quickly to install a new circuit breaker box, new grounding wires, and prepare everything for the power company to come in and install a new power line.

Excellent work from start to finish. Estimator came on time, understood my desires, and told me a few things that he thought I did not need to do which I thought I might have to do. Two-man crew did a great job of getting a new circuit up from the basement breaker box to the second and third floors and installing new outlets in a hundred-year-old, plaster-and-lath house, and of drilling a hole through 14 inches of brick to mount a new outdoor lamp, with a minimum of disruption. I would highly recommend them.

Their work looks neat and professional, and they were very responsive to my requests related to the work.

Contractor came on time. He was able to answer all questions satisfactory and completed the work professionally. I would recommend them.

We asked for two services, the shed outlet upgrade and adding a permanent outlet outside by our water feature. The company representative completed the shed outlet upgrade but said that he would have to have the owner contact us to discuss the other project because he was unsure of how to price it. No one from Wilcox ever contacted us about the second project.

Sent them a request for an estimate on April 4th. Just got a call back from them on April 29th. Needless to say, I didn't use them. The work has been completed for weeks now and inspector will be coming out in a few days to wrap things up. My personal thought is that a business should answer all inquiries within 2 business days.

He did a thorough job that I was pleased with!

I had eight recessed lights installed in my kitchen. The job was completed as advertised in less time than estimated. I would highly recommend their work product. I even got a follow up call a week later to ensure I was completely satisfied.

Bill is a very competent , experienced electrician who is affable, positive and easy to work with. I hired Wilcox mainly to feed the wires through the wall, as I can do basic electrical work. He was very competent at feeding the wires through the wall and worked quickly. However, I was not as impressed with the cosmetic aspects of his work. I had indicated that I would do patch up work (e.g. plastering) required, but I had to do more than I thought I should have where the new box was located.

Wilcox was recommended to me by another resident in my building. After the estimate, Tom and his team came out to do some initial work, but realized that the job would require a bit more work. The Wilcox team were excellent in setting up following appointments and the work was completed a couple of days later. I feel much better knowing that our outlets are up to code and ofter major safety issues have now been addressed.

Extremely pleasant. The receptionist Crystal was friendly & helpful with setting my appointment. The electrician Tom Adams was on time, he got all the work done at lightening speed & he was able to explain clearly what was done. I've used Wilcox about 3 times previously & I always receive the same excellent service. I have an older home & the electrical wiring can be a bit tricky for average handyman-jobs & I have needed to get electricians to fix problems after receiving some handyman services. I would recommend Wilcox to anyone.

Dale arrived on time, was friendly and professional, and did an excellent job. He installed a ceiling fan that I had purchased, and also replaced two exterior lights with new fixtures I had purchased. He had all necessary equipment, did the job well, and cleaned up the porch when he was done. He also took away the old light fixtures so I didn't have to worry about disposing them. Wilcox Electric did a larger job for us in the summer of 2012, which we were also very pleased with.